The staff was very friendly and helpful. They were courteous polite, and very helpful! Anthony and Brandon were very helpful.
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酒店回复: We appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
5.0分
其他
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Don’t judge a book by it’s cover
Don’t judge a book by it’s cover. This hotel looks not so great on the outside but the inside is the cleanest hotel i have stayed in years. Our floor in our was do clean we walked around barefoot and we NEVER do that. Breakfast was hot with many options. Staff was VERY friendly and helpful!! Definitely would stay here again.
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酒店回复: We appreciate you taking the time to review us. We are very glad to see our staff and property have resulted in you having a great stay. Safe travels, and please come see us again in the future!
5.0分
其他
Stayed while on a work trip. Staff was friendly. Facility and room were clean and updated. Location was convenient for my needs.
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酒店回复: Thank you for choosing us during your work trip and for sharing your feedback. We're glad to hear that our staff made a positive impression and that you found the facility clean, updated, and conveniently located.If there's anything we could have done to make your stay even better, we'd love to hear your thoughts. Your input helps us continue to improve and provide the best experience possible.Safe travels, and we hope to welcome you back again soon!
3.0分
其他
The check-in was slow agent was knowledgeable. Furniture in the room was damaged. Sink in bathroom was cracked up.
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酒店回复: Thank you for sharing your experience with us.We’re sorry to hear that your check-in process was slow and that the condition of the room did not meet expectations. While we’re glad our agent was knowledgeable, the issues with the furniture and bathroom sink are certainly not up to our standards. We appreciate you bringing this to our attention and will ensure these concerns are addressed promptly. Your comfort is important to us, and we hope to provide a much better experience on your next visit.
4.0分
家庭亲子
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The staff is extremely courteous and nice. The hotel was quiet and AC worked better than most hotels I've stayed in. The rooms need to be upgraded but are clean. I would stay here again.
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酒店回复: Thank you so much for your kind words! We're thrilled to hear that our staff made a positive impression and that you enjoyed the quiet atmosphere and efficient AC. We appreciate your feedback on the room upgrades—it's something we're actively working on. Cleanliness and comfort are top priorities for us, and we're glad that came through during your stay. We look forward to welcoming you back soon!
3.0分
其他
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Somebody had a good time in the room before us.
First off the headboard and duvet had what appeared to be c*m stains on them
The room appears old. Furniture was worn and coming apart on the edges. The end of the footboard had delaminated. Room 212
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酒店回复: Thank you for taking the time to share your feedback. I’m truly sorry to hear about the condition of your room and the discomfort it caused during your stay. What you described is far below the standards we strive to maintain, and I want to sincerely apologize for the experience you had in Room 212.Cleanliness and upkeep are top priorities for us, and I’m deeply concerned by your comments. I’ve already addressed this with our housekeeping and maintenance teams to ensure a thorough inspection and immediate corrective action. This includes deep-cleaning the room, repairing or replacing worn furniture, and reinforcing our quality control procedures.Thank you again for bringing this to our attention.
5.0分
其他
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Family stay!
Everyone was so friendly. I left something in the room and they actually called me and asked me if I wanted it sent. My mom lives around there so she was able to go pick it up. I’ve left things at hotels before, but never got it back. They went above and beyond!
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酒店回复: Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with our team. Going the extra mile for our guests is something we take great pride in, and it’s wonderful to know that our efforts made a difference for you. We’re especially glad we could help reunite you with your belongings—and that your mom was able to pick them up with ease. We truly appreciate your feedback and hope to welcome you back again soon!
4.0分
商务出差
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Everything was fine, for the most part. My only issues were that the shower door didn't do the best job of keeping the water in. As a result, the floor was wet each time after showering. Also, the tv in the room didn't work, and I repeatedly asked for someone to take a look at it. I was told that two requests were put in with maintenance staff, but they never came, and I was there for 8 days, which is a little disappointing.
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酒店回复: Christian, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!
3.0分
家庭亲子
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At BREAKFAST DID NOT UNDERSTAND WHY THE COFFEE WAS ALWAYS LUKEWARM ..,,,,,for BOTH MORNINGS WE HAD BREAKFAST ……STAFF CERY FREINDLY ….ROOMS ADJACENT TO HIGHWAY I COULD HEAR EVERY CAR AND TRUCK GO BY OB THE BYPASS VERY THIN WALLS THERE IS NO SOUND BUFFER. WOULD STAY AGAIN. JUST BOT ON THAT SIDE OF PROPERTY……
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酒店回复: Thank you for taking the time to share your feedback about your recent stay, Terrence. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.
5.0分
其他
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Best hotel we have stayed at in Columbus, MS
The rooms and common areas were always very clean and quiet. The staff was beyond friendly and accommodating. We were very pleased with our stay at the Fairfield Inn in Columbus, MS and would absolutely recommend it to family and friends. We have stayed at 5 different hotels in the Columbus area with our daughter being in college nearby, and this property was by far the best for cleanliness, staff, and price.
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酒店回复: Mary, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
The staff was very friendly and helpful. They were courteous polite, and very helpful! Anthony and Brandon were very helpful.
Don’t judge a book by it’s cover
Don’t judge a book by it’s cover. This hotel looks not so great on the outside but the inside is the cleanest hotel i have stayed in years. Our floor in our was do clean we walked around barefoot and we NEVER do that. Breakfast was hot with many options. Staff was VERY friendly and helpful!! Definitely would stay here again.
Stayed while on a work trip. Staff was friendly. Facility and room were clean and updated. Location was convenient for my needs.
The check-in was slow agent was knowledgeable. Furniture in the room was damaged. Sink in bathroom was cracked up.
The staff is extremely courteous and nice. The hotel was quiet and AC worked better than most hotels I've stayed in. The rooms need to be upgraded but are clean. I would stay here again.
Somebody had a good time in the room before us.
First off the headboard and duvet had what appeared to be c*m stains on them
The room appears old. Furniture was worn and coming apart on the edges. The end of the footboard had delaminated. Room 212
Family stay!
Everyone was so friendly. I left something in the room and they actually called me and asked me if I wanted it sent. My mom lives around there so she was able to go pick it up. I’ve left things at hotels before, but never got it back. They went above and beyond!
Everything was fine, for the most part. My only issues were that the shower door didn't do the best job of keeping the water in. As a result, the floor was wet each time after showering. Also, the tv in the room didn't work, and I repeatedly asked for someone to take a look at it. I was told that two requests were put in with maintenance staff, but they never came, and I was there for 8 days, which is a little disappointing.
At BREAKFAST DID NOT UNDERSTAND WHY THE COFFEE WAS ALWAYS LUKEWARM ..,,,,,for BOTH MORNINGS WE HAD BREAKFAST ……STAFF CERY FREINDLY ….ROOMS ADJACENT TO HIGHWAY I COULD HEAR EVERY CAR AND TRUCK GO BY OB THE BYPASS VERY THIN WALLS THERE IS NO SOUND BUFFER. WOULD STAY AGAIN. JUST BOT ON THAT SIDE OF PROPERTY……
Best hotel we have stayed at in Columbus, MS
The rooms and common areas were always very clean and quiet. The staff was beyond friendly and accommodating. We were very pleased with our stay at the Fairfield Inn in Columbus, MS and would absolutely recommend it to family and friends. We have stayed at 5 different hotels in the Columbus area with our daughter being in college nearby, and this property was by far the best for cleanliness, staff, and price.