The staff were very nice and accommodating here, any time I had a question or needed something they were quick to take care of it all. The beds and pillows were super comfy and we slept great. Breakfast was ok, definitely better on Saturday than on Friday, probably because there were more people so it was getting refreshed more often. They had pancakes vs waffles, and eggs and sausage and gravy, and all the usual things like cereal, pastries, bagels, and yogurt. They have a great coffee station area and good tasting coffee and creamers. Never used the pool but it looked warm and inviting. All in all very clean and nice; it is pricey compared to the nearby Brookville Inn, but you get what you pay for and would definitely stay at this hotel again.
3.0分
家庭亲子
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The breakfast was fine. The real issue we had was with the room. The bathroom had several issues; broken handles, toilet that did not flush properly and a stained shower. The carpet looked dirty.
We only saw the staff when checking in and out.
5.0分
其他
Great place to stay.
Everything was very good. Staff was friendly and accommodating and breakfast was excellent.
1.0分
家庭亲子
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Check in was terrible. I asked for a receipt and was told their printer was down but she could email me a copy. The email was blank and I did not feel like standing in line for another 10 minutes to recieve nothing again. Once back in my room, I noticed a lot of stuff that was very dirty. Too much to list individually. The bathroom needs to be gutted and remodeled. It is outdated, falling apart, moldy, and rusty. The sheets are frayed and really worn. Mirrors were filthy and cobwebs in the heating/cooling unit. The hallway ouside my room smelled really musty. I have stayed at a bunch of Holiday Inn Expresses and this one ranks at the bottom. I wish they all could be as clean, updated, and safe as the one in Indianapolis.
5.0分
商务出差
Front desk at check in was polite as was the young lady that answered my question at checkout.
2.0分
其他
Staff was great, room outdated, shower was dirty, and bed sagged on one side had to sleep in middle of king size bed.
5.0分
其他
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The parking area has good lighting and seems safe.
The room…
The carpet feels dirty, and both sink and tub/shower drains are clogged.
I had to turn off the water twice while showering to allow the water to drain.
My wife had over a half of sink of water trying to brush her teeth.
The beds are comfortable and the A/C works great.
2.0分
其他
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We were given a room that was not ready. Bed not made and bathroom not cleaned. Moved to another room. When there, the toilet was broken! Then we were told there were no more rooms available with two beds. After much arguing, they “found” one. Of course it was ext to the elevator. Turned out to be not too noisy. We asked for some compensation but were told absolutely not! I have stayed here many times and recommended many times. Not so sure of futureuse
一切都很棒……除了几乎没有旅游大巴的停车位。我很幸运，也很高兴能把车停在集装箱旁边的区域。
好的
The staff were very nice and accommodating here, any time I had a question or needed something they were quick to take care of it all. The beds and pillows were super comfy and we slept great. Breakfast was ok, definitely better on Saturday than on Friday, probably because there were more people so it was getting refreshed more often. They had pancakes vs waffles, and eggs and sausage and gravy, and all the usual things like cereal, pastries, bagels, and yogurt. They have a great coffee station area and good tasting coffee and creamers. Never used the pool but it looked warm and inviting. All in all very clean and nice; it is pricey compared to the nearby Brookville Inn, but you get what you pay for and would definitely stay at this hotel again.
The breakfast was fine. The real issue we had was with the room. The bathroom had several issues; broken handles, toilet that did not flush properly and a stained shower. The carpet looked dirty.
We only saw the staff when checking in and out.
Great place to stay.
Everything was very good. Staff was friendly and accommodating and breakfast was excellent.
Check in was terrible. I asked for a receipt and was told their printer was down but she could email me a copy. The email was blank and I did not feel like standing in line for another 10 minutes to recieve nothing again. Once back in my room, I noticed a lot of stuff that was very dirty. Too much to list individually. The bathroom needs to be gutted and remodeled. It is outdated, falling apart, moldy, and rusty. The sheets are frayed and really worn. Mirrors were filthy and cobwebs in the heating/cooling unit. The hallway ouside my room smelled really musty. I have stayed at a bunch of Holiday Inn Expresses and this one ranks at the bottom. I wish they all could be as clean, updated, and safe as the one in Indianapolis.
Front desk at check in was polite as was the young lady that answered my question at checkout.
Staff was great, room outdated, shower was dirty, and bed sagged on one side had to sleep in middle of king size bed.
The parking area has good lighting and seems safe.
The room…
The carpet feels dirty, and both sink and tub/shower drains are clogged.
I had to turn off the water twice while showering to allow the water to drain.
My wife had over a half of sink of water trying to brush her teeth.
The beds are comfortable and the A/C works great.
We were given a room that was not ready. Bed not made and bathroom not cleaned. Moved to another room. When there, the toilet was broken! Then we were told there were no more rooms available with two beds. After much arguing, they “found” one. Of course it was ext to the elevator. Turned out to be not too noisy. We asked for some compensation but were told absolutely not! I have stayed here many times and recommended many times. Not so sure of futureuse