Twelve Midtown 酒店位于 Atlantic Station Shops 附近。我们遇到的所有员工都非常出色。
非常感谢技术人员 Von 和 Brian 帮助我修理电视。
我对房间的清洁确实有些担心。
在我整个入住期间，地板都没有打扫或吸尘。
5.0分
其他
原文
翻译提供方：Google
非常棒的酒店。非常干净，餐厅的食物很好，城市景观非常棒。我们一定会再次入住。
5.0分
其他
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Thank you Twelve Midtown team for showing such southern hospitality @Tina I see you :) Central location with shopping/dining possibilities in the direct vicinity. The hotel bar/restaurant is great especially the homemade lemonade #LemonadeBySky the best!
Thank you!
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酒店回复: Dear Tracy,Thank you so much for reviewing your experience with us.The entire team thanks you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience.
5.0分
朋友出游
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I loved the apartment feel but the amenities where not so good. The TV was on the fritz the entire stay the bathroom door knob was broken which once notified got fixed pretty fast. The property was really beautiful it was just small inconveniences.
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酒店回复: Hi Ms. Rogers, Thank you so much for taking the time to leave a review of your stay with us at Twelve Midtown Autograph Collection Hotel We truly appreciate your kind words and feedback — it means a lot to our team.Your comments help us continue to improve and ensure every guest has a memorable experience. We’re so glad to hear you enjoyed your stay, and we hope to welcome you back again soon!Warm regards,Akeem Stephens Director of Operations
5.0分
朋友出游
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Amazing area and a lovely 4 star hotel. My only gripe is the in house bar (she admitted to not knowing how to make the drinks and it took 40min until I decided to cancel my order) and the front desk was giving me issues about my debit card when I was checking in and I’m not sure what that was about. They kept saying they don’t take “3rd party cards”.
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酒店回复: Dear Kevin,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience at F&B & Front office department is an isolated incident.I hope you choose to stay with us again, whenever your travels bring you back to the area.
5.0分
其他
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Everyone at the hotel was very accommodating and helpful. There was a problem with one of the doors in our room but there was a maintenance person named Robert that worked there that went above and beyond to make the situation right by the next morning of my stay. Location was also great.
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酒店回复: Dear Sentral,Thank you so much for reviewing your experience with us.The entire team at Twelve Midtown, Autograph Collection thanks you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience.
1.0分
情侣出游
Not safe, key cards randomly don’t work(got stuck in elevator).
Inconvenient, MONEY DRAIN and includes very little.
Noisy- very, walls are thin.
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酒店回复: Dear Guest,Thank you for your feedback regarding our facilities. We regret that certain aspects of the infrastructure did not meet your expectations. Please rest assured that our engineering and operations teams are reviewing your comments to ensure enhancements are made. We value your input and hope to welcome you back to experience improvements first-hand.
地理位置优越，吃饭、购物、户外休闲都很方便，安全，
没有人帮忙拿行李，也没有人帮忙叫出租车。
我喜欢酒店里没有孩子乱跑。
没有隔音玻璃，所以即使在卧室也能听到各种交通噪音。制冰机和冰箱里的水都坏了，淋浴和浴缸比照片上看起来小得多。
酒店房间非常宽敞，厨房和浴室用品齐全。前台工作人员在我们入住期间表现非常出色！
Twelve Midtown 酒店位于 Atlantic Station Shops 附近。我们遇到的所有员工都非常出色。
非常感谢技术人员 Von 和 Brian 帮助我修理电视。
我对房间的清洁确实有些担心。
在我整个入住期间，地板都没有打扫或吸尘。
非常棒的酒店。非常干净，餐厅的食物很好，城市景观非常棒。我们一定会再次入住。
Thank you Twelve Midtown team for showing such southern hospitality @Tina I see you :) Central location with shopping/dining possibilities in the direct vicinity. The hotel bar/restaurant is great especially the homemade lemonade #LemonadeBySky the best!
Thank you!
I loved the apartment feel but the amenities where not so good. The TV was on the fritz the entire stay the bathroom door knob was broken which once notified got fixed pretty fast. The property was really beautiful it was just small inconveniences.
Amazing area and a lovely 4 star hotel. My only gripe is the in house bar (she admitted to not knowing how to make the drinks and it took 40min until I decided to cancel my order) and the front desk was giving me issues about my debit card when I was checking in and I’m not sure what that was about. They kept saying they don’t take “3rd party cards”.
Everyone at the hotel was very accommodating and helpful. There was a problem with one of the doors in our room but there was a maintenance person named Robert that worked there that went above and beyond to make the situation right by the next morning of my stay. Location was also great.
Not safe, key cards randomly don’t work(got stuck in elevator).
Inconvenient, MONEY DRAIN and includes very little.
Noisy- very, walls are thin.