酒店回复: We are so sorry your room wasn't up to our standards!! Our customer satisfaction is our number one priority and we will continue to strive to be better and make the appropriate corrections! Thank you so much for your feedback
酒店回复: Thank you so much for your feedback your satisfaction is our number one priority we are so sorry to hear you were not satisfied, we will be looking into the issues and appreciate you bringing this matter to our attention. The work being done on parts of the hallway is the start of the renovation of the entire hotel, we have to do small parts at a time so we can continue to operate, and have to be mindful of early and late hours, this delays the process even further. Thank you for your feedback
1.0分
情侣出游
原文
翻译提供方：Google
预付入住费不被接受。不得不用另一张卡支付。现在我得去*****拿回我的钱。
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酒店回复: Ive looked into this concern, ill discuss further with you at check out. Thank You :)
5.0分
情侣出游
原文
翻译提供方：Google
住宿很干净，一切都很好，工作人员非常友好且乐于助人。
典型的美式早餐。
酒店回复: Thank you for your feedback
1.0分
商务出差
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Terrible place to stay at. When arrived no staff attended even though we booked in advanced. Had to book another place to stay at not just because of that but the whole place is bad. Needs alot of work / cleaning dont recommed.
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酒店回复: We are so sorry to hear we did not exceed your expectations and will be addressing these concerns
5.0分
其他
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The room was good. I give them an excellent because I left my wallet in the room when I checked out. Staff contacted me within an hour to let me know I left my wallet behind. I am still relieved and appreciate their honesty.
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酒店回复: Its our pleasure to ensure all items left behind of importance are returned to our guests as soon as we are aware. We believe honesty is a necessity in our industry and appreciate our workers meeting that expectation! we hope to see you again
5.0分
商务出差
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The hotel was under some construction but it didn’t disturb me. A little outdated but at the price it wasn’t a big deal. There was no phone in the room. Overall for just a place to sleep it was good.
酒店回复: Thank You for Your feedback
3.0分
情侣出游
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My girlfriend and I stayed there for one night for the rodeo. There were numerous options for food near the hotel after we left the rodeo; we stopped at a nearby restaurant, Wingstop, and had an amazing meal. The room was a little stale when we walked in but it didn’t smell bad. Our bathroom had black mold on the ceiling but the pattern of it was pretty. The shower didn’t drain at first, but we figured it out. Only one bug in the bathroom for the entire stay and it was little (to be expected from climate change). Our desk chair had every wheel. And the bed never broke at all. All in all, I would recommend this hotel on a budget.
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酒店回复: Thank you so much for your feedback, and will be addressing the notes issues in the room you stayed in we appreciate you bringing it to out attention! We will be new and improved in no time and hope we are considered a chance to be exceptional! :)
住得很舒服！
美国最差的酒店
糟糕的服务，糟糕的管理，从一开始就糟糕透顶。房间很脏。我女儿发现了一个鼻烟罐，里面装着尼古丁袋。她以为那是免费的口香糖或薄荷糖，因为它就放在茶包和咖啡旁边。结果她就吐了。一氧化碳警报响了好几个小时。一开始被告知只是故障。后来叫消防部门过来，结果出乎意料。警报并没有出现故障。最后我一氧化碳中毒了。老板简直就是个笑话。他否认存在任何问题。他承认自己“肯定有虫子”，却拒绝为我和家人提供任何解决方案。他还告诉我，我以后再也不受欢迎了。这是我住过的最差的酒店。老板不仅不屑一顾，而且态度粗鲁无礼。他一次也没有为任何问题道歉或承担责任。离开时，他派人非法拆除了酒店的石膏板。为什么？——为了解决一氧化碳问题。他拒绝了。
Kayla 很棒，客户服务也很棒。早餐不错，健身房也不错。不过房间有点霉味、潮湿、闷热。地毯感觉有点黏。淋浴很棒，电视和其他便利设施也不错。
我们的房间好像被水淹了，到处都是霉味，而且有股难闻的气味。二楼的地毯几乎全被撕烂了，真是糟糕的体验！还好我只住了两晚。
预付入住费不被接受。不得不用另一张卡支付。现在我得去*****拿回我的钱。
住宿很干净，一切都很好，工作人员非常友好且乐于助人。
典型的美式早餐。
Terrible place to stay at. When arrived no staff attended even though we booked in advanced. Had to book another place to stay at not just because of that but the whole place is bad. Needs alot of work / cleaning dont recommed.
The room was good. I give them an excellent because I left my wallet in the room when I checked out. Staff contacted me within an hour to let me know I left my wallet behind. I am still relieved and appreciate their honesty.
The hotel was under some construction but it didn’t disturb me. A little outdated but at the price it wasn’t a big deal. There was no phone in the room. Overall for just a place to sleep it was good.
My girlfriend and I stayed there for one night for the rodeo. There were numerous options for food near the hotel after we left the rodeo; we stopped at a nearby restaurant, Wingstop, and had an amazing meal. The room was a little stale when we walked in but it didn’t smell bad. Our bathroom had black mold on the ceiling but the pattern of it was pretty. The shower didn’t drain at first, but we figured it out. Only one bug in the bathroom for the entire stay and it was little (to be expected from climate change). Our desk chair had every wheel. And the bed never broke at all. All in all, I would recommend this hotel on a budget.