酒店回复: Washington, merci d'avoir séjourné au Homewood Suites Egg Harbor Township. L'équipe est ravie que votre séjour ait été positif et espère vous accueillir à nouveau prochainement.
3.0分
其他
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The elevator was having a problem, I got there at 3;on and room wasn’t ready but the staff was apologetic and kind. Shower needs to be upgraded. I didn’t like that there was no top sheet on the bed.
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酒店回复: Diane, thank you for sharing your feedback. We’re sorry your visit wasn’t as comfortable as you hoped, and we appreciate your comments about the elevator, bedding, and shower. Your input is important and will be shared with our team as we work to make improvements.
4.0分
朋友出游
Great place, friendly staff. Nice and quiet only downside was elevator was broken that night and had to use stairs. Definitely would stay there again.
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酒店回复: Jennifer, thank you for your kind words! We’re glad you enjoyed your stay at Homewood Suites Egg Harbor Township and appreciated our friendly team. We apologize for any inconvenience with the elevator and appreciate your understanding. We’d love to welcome you back again soon.
3.0分
其他
The elevator was broken, no fan working in the bathroom and trash on the ground at the front entrance.
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酒店回复: Jennifer, thank you for sharing your feedback. The comments regarding the facilities and entrance are much appreciated. The team is always working to create a pleasant environment and your insights are helpful for our continued efforts.
3.0分
其他
Disappointed
Only one burner worked the furniture was dirty had to put sheets on the furniture sheets didn’t fit the bed
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酒店回复: Shirley, thank you for sharing your feedback. The team will use your comments to continue making improvements to the guest experience. Your input is appreciated.
1.0分
其他
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I HAD AN OVERNIGHT STAY AT HOMEWOOD SUITES AND IT WAS THE WORST STAY I EVER HAD. AT ANY HOTEL . FROM THE FIRST ENTRY IN THE HOTEL THE ELEVATORS WAS NOT WORKING PROPERLY. WE HAD TO CALL THE FRONT DESK FOR EVERY MOVE WE MADE THIS HOTEL IS AN EMBARRASSMENT FOR THEM TO CARRY THE HILTON NAME. THERE WASN’T ANY ICE MACHINES ON ANY OF THE FLOORS ONLY THE 1ST FLOOR AND WE WASN’T INFORMED BEFORE WE REACH OUR ROOM SO ONCE AGAIN WE HAD TO CALL FOR ICE . THE HOTEL SEEMED LIKE IS WAS A HOTEL FOR THE HOMELESS. THE BREAKFAST WAS TERRIBLE . THE BEST THING ABOUT THE HOTEL WAS WE COULD COOK IN THE ROOM . THE HOTEL HAD TOO MANY NEGATIVES AND NO POSITIVES. WE ALL HAVE A DISABILITY AND WE COULDN’T JUST WALK UP AND DOWN THE STAIRS. AND THE DIRECTV SERVICE WAS NOT WORKING THEY TRIED TO FIX IT BUT IT KEPT SAYING CALL THE FRONT DESK. THAT WAS SO IRRITATING. SO WE JUST TURNED THE TV OFF. I WAS SO HAPPY IT WAS ONLY FOR AN OVERNIGHT STAY THEY DIDN’T OFFER ANYTHING TO HELP THE SITUATION. ALL WAS SAID WAS SORRY FOR THE INCONVENIENCE. AND SORRY THAT THE ELEVATORS WAS WORKING PROPERLY. IT WAS A HORRIBLE EXPERIENCE. WE WILL NEVER STAY AT THIS LOCATION EVER AGAIN. BESIDES THAT THE PARKING WAS GREAT. THE ROOM WAS OK NOT GREAT. THE STAFF WAS VERY APOLOGETIC BUT NOTHING COULD MAKE IT BETTER. WHEN YOU PAYING YOUR MONEY YOU DESERVE BETTER.
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酒店回复: Monique, thank you for sharing your experience. The team values all guest feedback and appreciates the opportunity to review concerns raised during your stay. The feedback regarding accessibility, amenities, and in-room features will be shared with the relevant departments to ensure guest expectations are carefully considered. The team is glad you found some aspects of your suite useful and the parking convenient. Your comments help to guide future improvements.
4.0分
其他
I've been staying here for several years, it's ideal from the AC airport.
The staff is always great ! Liza is a good manager.
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酒店回复: michael, it’s wonderful to hear you had such a great experience at Homewood Suites Egg Harbor Township, and that our team members left a positive impression on you. We appreciate your continued loyalty and look forward to welcoming you back on your next visit.
3.0分
其他
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There were several problems with the televisions the bathroom and the accommodations I was given a sincere apologies for the inconvenience staff was very helpful and courteous and professional they told me to contact the travel agent that I booked with because the hotel reduced my cost by $83 I was told to contact ******* to get my refund of $83 back please help assist with this matter
4.0分
其他
The staff is always welcoming and super nice. The hotel itself is showing some wear and tear, but the rooms are clean and comfortable.
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酒店回复: Beth, thank you for staying with us at Homewood Suites Egg Harbor Township. The team is glad to hear you felt welcomed and enjoyed a comfortable room. Your feedback is appreciated, and we're always working to provide a great experience for our guests. We hope to welcome you back soon.
酒店很干净，房间也很大。办理入住的速度比较慢，但总的来说员工很友善。酒店位置离市区较远，所以除非你正好要去周边县城办事，否则这里可能不太方便，因为它远离繁华地带。床很舒适，早餐也不错。这家酒店可能更适合自驾游客。步行距离内有足够的杂货店、咖啡馆和餐馆。只是打优步去大西洋城会很贵。
好的
The elevator was having a problem, I got there at 3;on and room wasn’t ready but the staff was apologetic and kind. Shower needs to be upgraded. I didn’t like that there was no top sheet on the bed.
Great place, friendly staff. Nice and quiet only downside was elevator was broken that night and had to use stairs. Definitely would stay there again.
The elevator was broken, no fan working in the bathroom and trash on the ground at the front entrance.
Disappointed
Only one burner worked the furniture was dirty had to put sheets on the furniture sheets didn’t fit the bed
I HAD AN OVERNIGHT STAY AT HOMEWOOD SUITES AND IT WAS THE WORST STAY I EVER HAD. AT ANY HOTEL . FROM THE FIRST ENTRY IN THE HOTEL THE ELEVATORS WAS NOT WORKING PROPERLY. WE HAD TO CALL THE FRONT DESK FOR EVERY MOVE WE MADE THIS HOTEL IS AN EMBARRASSMENT FOR THEM TO CARRY THE HILTON NAME. THERE WASN’T ANY ICE MACHINES ON ANY OF THE FLOORS ONLY THE 1ST FLOOR AND WE WASN’T INFORMED BEFORE WE REACH OUR ROOM SO ONCE AGAIN WE HAD TO CALL FOR ICE . THE HOTEL SEEMED LIKE IS WAS A HOTEL FOR THE HOMELESS. THE BREAKFAST WAS TERRIBLE . THE BEST THING ABOUT THE HOTEL WAS WE COULD COOK IN THE ROOM . THE HOTEL HAD TOO MANY NEGATIVES AND NO POSITIVES. WE ALL HAVE A DISABILITY AND WE COULDN’T JUST WALK UP AND DOWN THE STAIRS. AND THE DIRECTV SERVICE WAS NOT WORKING THEY TRIED TO FIX IT BUT IT KEPT SAYING CALL THE FRONT DESK. THAT WAS SO IRRITATING. SO WE JUST TURNED THE TV OFF. I WAS SO HAPPY IT WAS ONLY FOR AN OVERNIGHT STAY THEY DIDN’T OFFER ANYTHING TO HELP THE SITUATION. ALL WAS SAID WAS SORRY FOR THE INCONVENIENCE. AND SORRY THAT THE ELEVATORS WAS WORKING PROPERLY. IT WAS A HORRIBLE EXPERIENCE. WE WILL NEVER STAY AT THIS LOCATION EVER AGAIN. BESIDES THAT THE PARKING WAS GREAT. THE ROOM WAS OK NOT GREAT. THE STAFF WAS VERY APOLOGETIC BUT NOTHING COULD MAKE IT BETTER. WHEN YOU PAYING YOUR MONEY YOU DESERVE BETTER.
I've been staying here for several years, it's ideal from the AC airport.
The staff is always great ! Liza is a good manager.
There were several problems with the televisions the bathroom and the accommodations I was given a sincere apologies for the inconvenience staff was very helpful and courteous and professional they told me to contact the travel agent that I booked with because the hotel reduced my cost by $83 I was told to contact ******* to get my refund of $83 back please help assist with this matter
The staff is always welcoming and super nice. The hotel itself is showing some wear and tear, but the rooms are clean and comfortable.