The staff is exceptional. The lot ran out of spots. One staff member offered to move her car so we could have a spot.
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酒店回复: Thank you so much for your kind words! We're thrilled to hear that our staff made such a positive impression during your stay. Providing exceptional service is something we take with great pride in, and we're glad our team was able to help when parking was limited. We appreciate you choosing Comfort Suites Tomball and look forward to welcoming you back for another comfortable stay.
5.0分
家庭亲子
Staff was excellent. Rooms were very clean and comfortable. Breakfast is wonderful, great for overnight or extended stays. I highly recommended!
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酒店回复: Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our clean and comfortable rooms, excellent staff, and hearty breakfast. It's great to know we could provide a stay that works well for both overnight and extended visits. We truly appreciate your recommendation and look forward to welcoming you back the next time you are in Tomball!
1.0分
其他
Don’t stay here
The room and hot and the environment was loud. The breakfast was cold and old. The check in was long and the front desk person was rude.
2.0分
商务出差
That was the most uncomfortable bed I have ever slept on. I was not at all impressed.
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酒店回复: Thank you for sharing your feedback. We're truly sorry to hear that the bed did not meet your comfort expectations. While our mattresses follow brand standards, we understand that comfort can vary from guest to guest, and we regret that this impacted your stay. Your comments are appreciated and will be shared with our team as we continually look for ways to improve the guest experience. We hope to have the opportunity to provide you with a more comfortable stay in the future.
5.0分
其他
The best hotel !
Friendly check in. Very nice room. Excellent breakfast (no bacon lol).
Clean hotel.
My choice for next visit!
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酒店回复: Thank you for your wonderful review! We're delighted you enjoyed your check in experience, your room, and the breakfast. It's great to know you found everything clean and welcoming, and we look forward to being your choice again on your next visit.
4.0分
情侣出游
Linens looked clean but the pillows were hard and lumpy. Breakfast bar was really good! Not a 5 star hotel but okay. Would probably stay there again.
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酒店回复: Thank you for taking the time to share your experience. We're pleased to hear that you enjoyed our breakfast bar and would consider staying with us again. We're sorry to hear the pillows did not meet your personal comfort preferences. Please know that all our linens and pillows meet strict brand standards to ensure quality and cleanliness. We appreciate your input as we continually evaluate our amenities.
4.0分
其他
Family Weekend Trip
Our room was clean and comfortable. The staff was friendly when we checked in and everything was satisfactory. We enjoyed our stay.
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酒店回复: Dear Steffany,Thank you for taking the time to share your experience. We’re delighted to hear that you found your room clean and comfortable and that our staff made you feel welcome. We're glad you enjoyed your stay and hope to see you again soon!Best regards!
5.0分
情侣出游
Good location and a better than average breakfast available for those not leaving the hotel first thing.
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酒店回复: Dear Nathan,Thank you for sharing your feedback! We’re glad you enjoyed our convenient location and breakfast offerings. We hope to have the opportunity to welcome you back in the future.Best regards!
5.0分
其他
Good stay
Good room rates, very well maintained, friendly employees, room was neat and clean, very quiet
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酒店回复: Dear Henry,Thank you for the kind words! We’re so glad you enjoyed the clean, quiet environment and that our team helped make your stay a pleasant one. We truly appreciate your feedback and hope to welcome you back again soon.Best regards!
4.0分
情侣出游
Surrounding properties were not kept up. But it was quiet and convenient
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酒店回复: Dear Nancy,Thank you for taking the time to leave a review. We're pleased to know that you enjoyed the quiet and convenient nature of our location. While we focus on maintaining the high standards of our own property, we appreciate you choosing to stay with us and look forward to your next visit.Best regards!
The staff is exceptional. The lot ran out of spots. One staff member offered to move her car so we could have a spot.
Staff was excellent. Rooms were very clean and comfortable. Breakfast is wonderful, great for overnight or extended stays. I highly recommended!
Don’t stay here
The room and hot and the environment was loud. The breakfast was cold and old. The check in was long and the front desk person was rude.
That was the most uncomfortable bed I have ever slept on. I was not at all impressed.
The best hotel !
Friendly check in. Very nice room. Excellent breakfast (no bacon lol).
Clean hotel.
My choice for next visit!
Linens looked clean but the pillows were hard and lumpy. Breakfast bar was really good! Not a 5 star hotel but okay. Would probably stay there again.
Family Weekend Trip
Our room was clean and comfortable. The staff was friendly when we checked in and everything was satisfactory. We enjoyed our stay.
Good location and a better than average breakfast available for those not leaving the hotel first thing.
Good stay
Good room rates, very well maintained, friendly employees, room was neat and clean, very quiet
Surrounding properties were not kept up. But it was quiet and convenient