Very friendly & nice staff-loved Monica! Very helpful & pleasant. I lost ( & found it when I got home) a pink lock for a suitcase & the person on staff (manager?) offered to look for it & if found, said he'd mail it to me. Very sweet of him! Bed was very comfortable & room was clean & comfortable. Nice stay & visit for us! Thank you!
2.0分
其他
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Needs cleaning
The lady at check in was very friendly and nice. The doorways are hard to get the carts thru. The room was dirty. There was hair in the tub, walls had gunk on them, and ceiling had spots. I spilt a little water in the floor between the beds. When I got a towel to clean up the water, the towel was very filthy after cleaning up.
1.0分
其他
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Horrible stay
The bed was broken and the shower had no hot water. When I told the desk about it, they said they’d fix it, but what they actually did was go into my room while I was not there and didn’t know. They “fixed” the bed but didn’t fix the hot water. When I asked if they went into my room without my knowledge they said yes like it wasn’t a big deal. They also told me they could comp me 2 nights but then when I checked out told me there was nothing they could do.
2.0分
其他
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Room was non smoking but it smelled like smoke and like the room had not been aired out in a long time.
Shower/tub needed some work done to it.
Noisy at times.
5.0分
其他
Nice price and hotel
Great check in service. Breakfast was not up to their usual standards.
5.0分
其他
Convenient reasonable great pool basic breakfast
Nice hotel. Needs some updating
2.0分
情侣出游
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I moved to 3 different rooms, first the toilet didn't flush, second the door did not open, and third the king bed mattress was deeply sunken in the middle. I stayed in that room because I was tired of moving.
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酒店回复: We appreciate your feedback; we will use your feedback for improvement.
3.0分
其他
Nice enough place
Quiet hotel in a peaceful beautiful area of Germantown.
酒店有点旧,但很干净。
需要你更新
Very friendly & nice staff-loved Monica! Very helpful & pleasant. I lost ( & found it when I got home) a pink lock for a suitcase & the person on staff (manager?) offered to look for it & if found, said he'd mail it to me. Very sweet of him! Bed was very comfortable & room was clean & comfortable. Nice stay & visit for us! Thank you!
Needs cleaning
The lady at check in was very friendly and nice. The doorways are hard to get the carts thru. The room was dirty. There was hair in the tub, walls had gunk on them, and ceiling had spots. I spilt a little water in the floor between the beds. When I got a towel to clean up the water, the towel was very filthy after cleaning up.
Horrible stay
The bed was broken and the shower had no hot water. When I told the desk about it, they said they’d fix it, but what they actually did was go into my room while I was not there and didn’t know. They “fixed” the bed but didn’t fix the hot water. When I asked if they went into my room without my knowledge they said yes like it wasn’t a big deal. They also told me they could comp me 2 nights but then when I checked out told me there was nothing they could do.
Room was non smoking but it smelled like smoke and like the room had not been aired out in a long time.
Shower/tub needed some work done to it.
Noisy at times.
Nice price and hotel
Great check in service. Breakfast was not up to their usual standards.
Convenient reasonable great pool basic breakfast
Nice hotel. Needs some updating
I moved to 3 different rooms, first the toilet didn't flush, second the door did not open, and third the king bed mattress was deeply sunken in the middle. I stayed in that room because I was tired of moving.
Nice enough place
Quiet hotel in a peaceful beautiful area of Germantown.