酒店回复: Hi Evelyn,Thank you for sharing your feedback. We’re glad to hear the room was clean, but we sincerely apologize for the issues with the mattress, pillows, towels, and limited outlets. Your comments have been shared with our team to address these concerns and improve the guest experience. We appreciate you bringing this to our attention. We hope you consider staying with us again in the future to experience the improvements made. Jeremy Ward #Team6
酒店回复: Hi Ruth,Thank you for your feedback. We’re glad to hear that the room was in good condition, though we apologize for the discomfort of the mattress and the sink drainage issue. Your comments have been shared with our team to help us improve, and we appreciate you bringing these matters to our attention.Jeremy Ward #Team6
酒店回复: Hi Pricilla , Your support means the world to us, and we cannot wait to have the opportunity to serve you again soon! Sarah Jacobs #Team6
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电视机太小了，前台接待员看起来很紧张，而且不太友好。
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酒店回复: Hi Oscar,Thank you for your feedback. We’re sorry to hear that the TV size did not meet your expectations and that your interaction with our receptionist was not up to our usual standard. We will address this with our team to improve both our service and guest experience. We appreciate you bringing this to our attention.Jeremy Ward #Team6
我们预订了两间房，但只有一间准备好了。入住时间是下午4点，我们5点到达。结果不出所料！只有一间房准备好了；另一间房花了两个小时才准备好。我们到达时，发现其他客人也很不满，因为他们也遇到了同样的情况——房间还没准备好。有些人甚至直接离开了。
房间很干净；唯一的缺点是电源插座太少，几乎都放在地上，而且就在出口旁边。床垫软软的，像海绵一样。我订的是四人间，结果只提供了两条毛巾。枕头也和床垫一样软，而且很小。
说实话，我不会再订这家房间了。
接待人员很粗鲁、专横、无礼；她没有受过教育，我不明白为什么那些不关心顾客的人还要接待他们，当我进入酒店时，我告诉她我已经预订了，她甚至没有理我，她只是告诉我我的预订不在那里，我告诉她我在做什么，她非常粗鲁地回答说她不知道，我不得不向 ******* 寻求帮助；那么如果根据她的说法酒店不存在，那么支付预订费用还有什么意义呢？那个人不应该在那里，她已经为顾客服务很长时间了，我不会再来这家酒店了！！！😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡
床垫很不舒服，感觉像空气做的。房间状况良好，虽然非常简陋。我们房间的洗手池排水很困难。我会再次入住，但首先会寻找其他选择。
员工热情周到，但问题出在房间上。浴室非常脏，不提供卫生纸，床单也很脏，而且没有更换。租这家酒店真是个糟糕的决定，我以后绝不会再住那里了。
房间很干净，但等了将近一个小时还没准备好，我们很纳闷。入住时间是下午4点，结果晚上7点才给我们房间。
床罩很脏，我感觉很不舒服，而且早上人们很吵闹，让我睡不着觉。
房间一尘不染，是一家纯粹为了放松而设的酒店，物超所值。
电视机太小了，前台接待员看起来很紧张，而且不太友好。
地理位置优越，酒店非常安静，而且非常干净。