酒店回复: Hello Stephane,Nous sommes heureux d'apprendre que vous avez trouvé votre chambre très propre et l'endroit sécuritaire. Votre satisfaction est importante pour nous. N'hésitez pas à partager davantage d’informations sur votre séjour si vous le souhaitez, car vos retours nous aident à améliorer l'expérience de nos futurs clients. Merci pour votre avis!
5.0分
其他
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Excellent stay....clean and well thought out room, good breakfast options, excelkebt service, convenient location right off on i95 and clise to restaurants and other services
Will definitely stay here again ehen we pass through the area.
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酒店回复: Hello Anitha R.,Thank you for your positive feedback! We’re thrilled to hear that you enjoyed your clean room, breakfast options, and our convenient location. It's wonderful to know our service met your expectations. We look forward to welcoming you back on your next trip through the area, where you can experience the same quality during your next stay.
5.0分
其他
Great price for a comfortable stay. Close to restaurants and shopping. Clean and family friendly
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酒店回复: Hello Sarah,Thank you for sharing your positive feedback! We're delighted to hear you enjoyed the comfortable stay and the convenient location near restaurants and shopping. Cleanliness and family-friendliness are priorities for us, and it's wonderful that these aspects contributed to your experience. We hope to welcome you back on your next visit!
1.0分
其他
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There was black mold under the bed. We moved the bed before check out to check for our 1 year olds toys and discovered copious amounts of black mold on the floor boards and the skirting boards. Absolutely unacceptable especially as our 1 year old slept in that room.
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酒店回复: Hello Jasmine,Thank you for bringing this matter to our attention. We take guest feedback seriously, especially concerning health and safety issues. Your observations regarding the cleanliness of the room will be shared with the appropriate team for further investigation. We strive to provide a safe and comfortable environment for all guests, and your comments are vital in helping us maintain our standards. We appreciate your input and hope to serve you better in the future.
5.0分
其他
Easy check in, great location. It was clean and quiet, with a nice little free breakfast buffet. Would definitely stay here again!
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酒店回复: Hello laurie,Thank you for sharing your positive experience! We're thrilled to hear that you enjoyed a smooth check-in process, our convenient location, and the complimentary breakfast. Your kind words motivate us to continue providing excellent service. We look forward to welcoming you back on your next visit!
2.0分
朋友出游
Did not feel safe in the hotel, even in my room.
A lot of shady characters all around, inside and out of the hotel. Needs updating
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酒店回复: Hello Burton,Thank you for sharing your concerns about your recent stay. We take guest safety very seriously, and it's important for us to know how our guests feel about their surroundings. Your feedback regarding the need for updates will be noted for our ongoing evaluation of the property. We appreciate you bringing these matters to our attention and hope you’ll consider staying with us again in the future to experience our continuous improvements.
5.0分
情侣出游
Just a 1 night stay on the way to DC. Have stayed here before but many years ago. Nice place & many dining options in the area.
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酒店回复: Hello DONALD,Thank you for sharing your feedback! We're glad to hear you enjoyed your stay and appreciated the dining options nearby. It's always great to see returning guests and we hope your trip to DC was enjoyable. We appreciate your comments and look forward to welcoming you back in the future for another memorable experience.
2.0分
商务出差
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Such small bathroom, I had to step into the shower in order my husband to brush his teeth, and he had to step out mid shaving for me to step out of the shower. Toilet is so low my knees were up at my chin. Room size is not bad but crowded around the bed, I don’t know why they couldn’t move that cabinet to the other wall where there is so much space , move the tv in the middle, we were watching tv sideways. The faucet was loose, the A/C was blowing 69 no matter what temperature I set and turned off at 74 setting only fan blowing get the room muggy. I was cold both nights or hot as hell , had runny nose. Breakfast was not good at all, no OJ the second morning, no bacon only sausage, no bagel, the waffle was the only good thing. Not recommended at all. I should have gone to Best Wstern again like before I just don’t like the room opening on lot the street like a motel, I like a hallway I feel more safe. But I regretted my decision.
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酒店回复: Hello Viktoria,We appreciate your feedback and are sorry to hear that your stay did not meet your expectations. We understand the importance of comfort and convenience during your visit. Your comments regarding the bathroom size, room layout, and breakfast options have been noted and will be shared with our management team for consideration. We strive to create a welcoming environment, and your insights help us improve. Thank you for sharing your experience, and we hope you find a hotel that better suits your preferences in the future.
4.0分
情侣出游
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We stayed one night on our way to Florida with our two puppies. The hotel and room were clean, the bed was comfortable, and the staff were very friendly. We didn't have breakfast, but we did have coffee, and it looked like a nice spread. I would definitely stay there again.
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酒店回复: Hello Marci,Thank you for sharing your experience! We're delighted to hear that you and your puppies enjoyed your stay and found the room clean and comfortable. It's great to know our staff made a positive impression and that you liked the coffee service. We look forward to welcoming you back during your next trip to Florida for another enjoyable stay with us.
1.0分
情侣出游
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Filthy dirty, room had foul stench, paint peeling off walls, stained and ripped bed linen ,cobwebs hanging from ceiling, outdated everything. First time in my 65 year old life I walked out. I'm done with Comfort inn! I've got pictures but can't post for some reason?
hy
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酒店回复: Hello Augustine,We appreciate your feedback regarding your recent stay. It's concerning to hear about the conditions you experienced in your room. As we continually strive to provide a pleasant experience for all guests, your comments will be shared with the appropriate teams for review. Thank you for bringing these matters to our attention, as guest input is invaluable to our improvement efforts. We wish you well in your future travels.
房间非常干净，而且很安全。
Excellent stay....clean and well thought out room, good breakfast options, excelkebt service, convenient location right off on i95 and clise to restaurants and other services
Will definitely stay here again ehen we pass through the area.
Great price for a comfortable stay. Close to restaurants and shopping. Clean and family friendly
There was black mold under the bed. We moved the bed before check out to check for our 1 year olds toys and discovered copious amounts of black mold on the floor boards and the skirting boards. Absolutely unacceptable especially as our 1 year old slept in that room.
Easy check in, great location. It was clean and quiet, with a nice little free breakfast buffet. Would definitely stay here again!
Did not feel safe in the hotel, even in my room.
A lot of shady characters all around, inside and out of the hotel. Needs updating
Just a 1 night stay on the way to DC. Have stayed here before but many years ago. Nice place & many dining options in the area.
Such small bathroom, I had to step into the shower in order my husband to brush his teeth, and he had to step out mid shaving for me to step out of the shower. Toilet is so low my knees were up at my chin. Room size is not bad but crowded around the bed, I don’t know why they couldn’t move that cabinet to the other wall where there is so much space , move the tv in the middle, we were watching tv sideways. The faucet was loose, the A/C was blowing 69 no matter what temperature I set and turned off at 74 setting only fan blowing get the room muggy. I was cold both nights or hot as hell , had runny nose. Breakfast was not good at all, no OJ the second morning, no bacon only sausage, no bagel, the waffle was the only good thing. Not recommended at all. I should have gone to Best Wstern again like before I just don’t like the room opening on lot the street like a motel, I like a hallway I feel more safe. But I regretted my decision.
We stayed one night on our way to Florida with our two puppies. The hotel and room were clean, the bed was comfortable, and the staff were very friendly. We didn't have breakfast, but we did have coffee, and it looked like a nice spread. I would definitely stay there again.
Filthy dirty, room had foul stench, paint peeling off walls, stained and ripped bed linen ,cobwebs hanging from ceiling, outdated everything. First time in my 65 year old life I walked out. I'm done with Comfort inn! I've got pictures but can't post for some reason?
hy