Room was good hotels conveniently located to everything. Pleasant staff, and very helpful.
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酒店回复: Dear Guest, Thank you for your thoughtful review. It is wonderful to know you enjoyed the welcoming service from the team and are delighted that the location suited your stay so well. We look forward to hosting you again at Extended Stay America for another enjoyable visit.Sincerely,Hotel Management
3.0分
家庭亲子
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Just seemed like a more rundown hotel. Didn’t have lots of bells and whistles, beds weren’t the best. Lots of noise from the floor above us. Just not what we expected.
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酒店回复: Dear Guest, We appreciate you sharing your experience and are sorry your stay did not meet your expectations. We strive to maintain a welcoming and well-cared-for environment where guests can rest comfortably, and your feedback will help us focus on areas that need attention. We hope you will consider giving us another opportunity to provide a better experience in the future.SincerelyHotel Management
5.0分
朋友出游
Great place to stay! Very clean, safe environment. Well taken care of and staff is very friendly. I highly recommend!
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酒店回复: Dear Guest, Thank you for your kind words and recommendation about Extended Stay America! We are thrilled to hear that you enjoyed a clean, safe, and well-cared-for environment during your stay. Our team takes great pride in providing friendly service, and it’s wonderful to know that it made a difference in your experience. We appreciate your support and look forward to welcoming you back again soon!Sincerely,Hotel Management
4.0分
其他
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I was surprised to see this hotel received a review of 7/10, and I'm hoping that my review doesn't increase the rate, but this hotel deserves more than a 7/10 :) It was very clean and in a convenient location, near a small Mall with Macy's, JC Penny, Old Navy, Walmart, Target, Burlington and great dining options. It is close to both the I-295 and I-95 highway. I was in RI for a conference at Bryant University and this hotel was less than 20mins away. More if you add traffic, but it didn't seem very far. It does appear to be a home for a lot of construction workers but that didn't really matter. The rooms are very spacious with a full kitchen (incl microwave). They have all of the cooking utensils at the front desk, so it is advised to bring your own. The bed and pillows were nothing special (as most hotels), but there were no bugs! They also have a full-service washer & dryer area as well. No gym, No pool, a small grab & go breakfast and parking is free. The front desk person was also very helpful & friendly. The only negative was there is some wear and tear in the common areas and rooms but nothing too concerning. It was definitely worth the rate given the convenient location and I certainly enjoyed my stay.
4.0分
其他
Was a very nice choice for the night. Breakfast was basically c but did the trick. Clean and comfortable but somewhat dated. A good value though
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酒店回复: Dear Paul, Thank you for taking the time to share your feedback. We are pleased that your stay was comfortable and that you found the accommodations clean and a good value. Your input regarding the aspects that could be improved is greatly appreciated, as it helps guide our efforts toward continued enhancement. We look forward to the opportunity to host you again at Extended Stay America and provide an even more pleasant and refreshed experience.Sincerely,Hotel Management
2.0分
家庭亲子
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The breakfast was grab & go but it was sad looking few breakfast bars , oatmeal, store muffins. But the worst was the refrigerator was making noises-knocking like - all night. We did not get much sleep. The shower took a long time to get hot, when it did only for a couple of minutes and got cooler and loss pressure, like other rooms must had showers on.
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酒店回复: Dear Barbara, Thank you for taking the time to share your feedback. We are glad you were able to enjoy our grab-and-go breakfast, though we understand it may have felt limited. Your valuable feedback will be shared with our leadership to explore ways to enhance our offerings. Additionally, we are sorry about the issue with the refrigerator and the shower, as we know how important a restful and comfortable stay is. Your comments will be shared with our maintenance team so these matters can be addressed promptly. We truly appreciate your input and hope you will consider giving us another chance to provide a more relaxing and enjoyable stay in the future.Sincerely,Hotel Management
2.0分
其他
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There were stray hairs left on the bed, in the hand towel, and on the shower curtain. Breakfast consisted of packaged mini muffins, plain oatmeal packets, and nutrigrain bars. No coffee maker in the room.
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酒店回复: Dear Kirsten, Thank you for sharing your impressions. We are committed to providing a clean and comfortable environment, and we will address this with our housekeeping team to ensure that proper standards of cleanliness are consistently maintained. In addition, our complimentary grab-and-go breakfast is intended to offer a quick and convenient start to the day. Also, please know that kitchen items are kept at the front desk to maintain cleanliness and are available upon request. Your comments will be shared with our team to enhance the overall guest experience, and we hope to provide a more seamless and enjoyable visit in the future.Sincerely,Hotel Management
每次住这里都挑不出毛病。前台总是非常乐于助人，也很友善。
有人告诉我别去那里，工作人员很粗鲁，而且房间也不干净。
设施破旧，臭气熏天，维护不善。电器老旧生锈。水龙头里的水是棕色的。地板黏糊糊的，简直恶心。我们因为要去看上大学的女儿，所以只住了一晚，除了这家，其他酒店都订满了。我们早上5点就离开了，因为隔壁房间的噪音和霉味实在让人无法忍受。
Room was good hotels conveniently located to everything. Pleasant staff, and very helpful.
Just seemed like a more rundown hotel. Didn’t have lots of bells and whistles, beds weren’t the best. Lots of noise from the floor above us. Just not what we expected.
Great place to stay! Very clean, safe environment. Well taken care of and staff is very friendly. I highly recommend!
I was surprised to see this hotel received a review of 7/10, and I'm hoping that my review doesn't increase the rate, but this hotel deserves more than a 7/10 :) It was very clean and in a convenient location, near a small Mall with Macy's, JC Penny, Old Navy, Walmart, Target, Burlington and great dining options. It is close to both the I-295 and I-95 highway. I was in RI for a conference at Bryant University and this hotel was less than 20mins away. More if you add traffic, but it didn't seem very far. It does appear to be a home for a lot of construction workers but that didn't really matter. The rooms are very spacious with a full kitchen (incl microwave). They have all of the cooking utensils at the front desk, so it is advised to bring your own. The bed and pillows were nothing special (as most hotels), but there were no bugs! They also have a full-service washer & dryer area as well. No gym, No pool, a small grab & go breakfast and parking is free. The front desk person was also very helpful & friendly. The only negative was there is some wear and tear in the common areas and rooms but nothing too concerning. It was definitely worth the rate given the convenient location and I certainly enjoyed my stay.
Was a very nice choice for the night. Breakfast was basically c but did the trick. Clean and comfortable but somewhat dated. A good value though
The breakfast was grab & go but it was sad looking few breakfast bars , oatmeal, store muffins. But the worst was the refrigerator was making noises-knocking like - all night. We did not get much sleep. The shower took a long time to get hot, when it did only for a couple of minutes and got cooler and loss pressure, like other rooms must had showers on.
There were stray hairs left on the bed, in the hand towel, and on the shower curtain. Breakfast consisted of packaged mini muffins, plain oatmeal packets, and nutrigrain bars. No coffee maker in the room.