酒店回复: Dear Guest,Thank you for your kind feedback. We are pleased to hear that you found our hotel clean, with good facilities, and that our staff provided excellent service. We are also glad to know you appreciated the convenient location near many shops. We look forward to welcoming you back soon.Sincerely,Hotel Manager
5.0分
其他
原文
翻译提供方：Google
我没事
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酒店回复: Dear Guest,Thank you for your feedback! We're glad to hear you're okay with your experience. If there's anything specific we can do to enhance your stay next time, please let us know. We look forward to welcoming you again!Sincerely, Hotel Manager
3.0分
朋友出游
We did not spend much time there. The front desk staff was very pleasant and helpful. We thought the property was old and tired on the inside.
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酒店回复: Dear Guest,Thank you for sharing your experience. We’re glad our front desk staff made a positive impression with their friendliness and helpfulness. We appreciate your feedback regarding the property’s interior and will take it into consideration as we continue to improve. We hope to welcome you back in the future.Sincerely,Hotel Manager
4.0分
其他
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I've stayed at this location a few times and the place did not seem as clean on this last trip in August 2025. It needs a thorough cleaning and maintenance update. It's becoming run down.
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酒店回复: Dear Guest,Thank you for your continued loyalty and feedback. We regret that this recent stay did not meet the high standards you’ve come to expect from us. We have noted your concerns regarding cleanliness and maintenance and will be addressing them to improve the guest experience. We hope to welcome you back soon with a refreshed stay.Sincerely,Hotel Manager
3.0分
其他
I've stayed here a few times and this time it didn't seem as clean as it was before. It's getting run down and needs a thorough cleaning.
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酒店回复: Dear Guest,Thank you for your feedback. We are glad to hear that you’ve stayed with us before and regret that this time did not meet the same standards. We take your comments seriously and will address the cleanliness concerns to ensure a better experience on your next visit. We look forward to welcoming you again.Sincerely,Hotel Manager
5.0分
其他
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CAN'T BEAT THE PRICE!
CHECK IN WAS GREAT- AMAYA (I THINK) WAS VERY NICE- WE NEEDED MORE TOWELS. THE ROOM WAS PLENTY BIG- BREAKFAST WAS OK, BEDS WERE A LITTLE UNCOMFORTABLE, BUT OVERALL, IT IS IN A GREAT AREA CLOSE TO EVERYTHING. WILL STAY HERE AGAIN!
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酒店回复: Dear Guest,Thank you for your wonderful feedback. We are delighted to hear that you had a great check-in experience with Amaya and found our location convenient. We appreciate your comments on the towels and beds and will address them to improve comfort. We look forward to welcoming you again!Sincerely,Hotel Manager
3.0分
家庭亲子
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The pool was inoperable due to electricity issues . The ice machines and all juice machines were always out of order . The staff was very nice but the hotel could use some updates . Feels very dated
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酒店回复: Dear Guest,Thank you for your feedback. We’re glad you found our staff very nice, but we sincerely apologize for the pool, ice, and juice machines being out of service. We also appreciate your comments on needed updates. Your feedback will help us focus on improvements to make future stays more enjoyable.Sincerely, Hotel Manager
1.0分
家庭亲子
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The curtins were falling down, bathroom was dirty, cracked tub, the back of the door was black, bugs in the room, smelled. The ac wouldn’t stay on so the room got hot.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We regret that your experience did not meet expectations, and we are concerned about the issues you encountered with the room. Please be assured that we are addressing these concerns with our team to ensure a better experience for future guests. We hope to welcome you back for an improved stay.Sincerely,Hotel Manager
1.0分
家庭亲子
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I didn’t like the property at all, booked a 4 night stay in this hotel and there was no pillows for my kids, the pool was closed which my kids was looking forward too being that it was in the 90’s out there. My wife also got bit by a bed bug please stay away from this hotel . This hotel is very nasty and dirty and this is unacceptable
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酒店回复: Dear Guest,Thank you for your feedback. We regret that your experience did not meet expectations, especially regarding the lack of pillows, the pool closure, and the issue you mentioned with bed bugs. Please be assured that we take such matters seriously and will address them promptly. We appreciate your comments and hope to improve your experience during any future visits.Sincerely,Hotel Manager
5.0分
其他
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My overall experience was incredible like it is every time I stay at Comfort Suites near Camp Lejeune. The only issue I had this time around was the people around me. The doors to the rooms are heavy so if you let them go they will slam, and the people across the hall from me and the people next door to me were constantly letting the doors slam. Around eight am there was nonstop door slamming and the people above me on the third floor were making a lot of noise as well. I understand that this is a hotel and there will be noise but it was nonstop from eight am until 11:45 pm. I've never had this problem before on any of my other stays here so it was just a bit of an annoyance after the first few hours. Other than those around me the rest of my stay was top-tier as always.
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酒店回复: Dear Guest,Thank you for your thoughtful feedback. We are delighted to hear that your overall experience was incredible, as it always is during your stays with us. We regret the noise disturbance you encountered from other guests and will address the issue with our team to minimize such occurrences in the future. We look forward to welcoming you back for another top-tier stay.Sincerely,Hotel Manager
非常干净，设施齐全，员工友好，靠近许多商业区
我没事
We did not spend much time there. The front desk staff was very pleasant and helpful. We thought the property was old and tired on the inside.
I've stayed at this location a few times and the place did not seem as clean on this last trip in August 2025. It needs a thorough cleaning and maintenance update. It's becoming run down.
I've stayed here a few times and this time it didn't seem as clean as it was before. It's getting run down and needs a thorough cleaning.
CAN'T BEAT THE PRICE!
CHECK IN WAS GREAT- AMAYA (I THINK) WAS VERY NICE- WE NEEDED MORE TOWELS. THE ROOM WAS PLENTY BIG- BREAKFAST WAS OK, BEDS WERE A LITTLE UNCOMFORTABLE, BUT OVERALL, IT IS IN A GREAT AREA CLOSE TO EVERYTHING. WILL STAY HERE AGAIN!
The pool was inoperable due to electricity issues . The ice machines and all juice machines were always out of order . The staff was very nice but the hotel could use some updates . Feels very dated
The curtins were falling down, bathroom was dirty, cracked tub, the back of the door was black, bugs in the room, smelled. The ac wouldn’t stay on so the room got hot.
I didn’t like the property at all, booked a 4 night stay in this hotel and there was no pillows for my kids, the pool was closed which my kids was looking forward too being that it was in the 90’s out there. My wife also got bit by a bed bug please stay away from this hotel . This hotel is very nasty and dirty and this is unacceptable
My overall experience was incredible like it is every time I stay at Comfort Suites near Camp Lejeune. The only issue I had this time around was the people around me. The doors to the rooms are heavy so if you let them go they will slam, and the people across the hall from me and the people next door to me were constantly letting the doors slam. Around eight am there was nonstop door slamming and the people above me on the third floor were making a lot of noise as well. I understand that this is a hotel and there will be noise but it was nonstop from eight am until 11:45 pm. I've never had this problem before on any of my other stays here so it was just a bit of an annoyance after the first few hours. Other than those around me the rest of my stay was top-tier as always.