我们入住和退房时，房间没有空调，室外温度高达 98 华氏度。我们退了钱，最后住进了 Tru Hilton。空调很棒，很冷。我们再也不会去 Red Roof 了！
2.0分
其他
原文
翻译提供方：Google
我对这处房产一点都不喜欢，建筑破旧不堪，不符合我的预期
1.0分
情侣出游
原文
翻译提供方：Google
臭虫 臭虫 臭虫
2.0分
其他
Clerk insisted my credit card was rejected even though the card reader showed "Accepted". Clerk assigned me to a room that was already occupied.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Dayton - Huber Heights. We're sorry to hear about the issues you encountered during your check-in. We strive to provide seamless service, and we regret that we failed to do so in your case. Please accept my sincerest apologies for the inconvenience and frustration this has caused you.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,JonainaRed Roof ManagementRediResponse Specialist
5.0分
其他
Great service, very clean nice room, not what was expected! Very quiet and very nice.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback following your stay at the Red Roof Inn Dayton - Huber Heights. We're delighted to hear you enjoyed the great service, cleanliness, and quiet atmosphere. We are happy to learn that the room meet your expectations.We aim to provide you with an exceptional experience at Red Roof. We would love to see you again, should your travels bring you back to our area.Sincerely,HannahRed Roof Management RediResponse Specialist
3.0分
其他
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In a commercial area, parking was pretty open. Door was sticky, stuck on the jamb. There was a second door that opens into a hallway. Not sure what that was for/needed. Bathroom was small and dated. On the upside, it was quite clean, comfy bed, and although dated the bathroom had some repairs done to it and were well done. The fellow at the desk was pleasant and helpful. Good for a short economy stay.
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酒店回复: Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Red Roof Inn Dayton - Huber Heights. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the condition of the doors and the state of the bathroom. However, we are glad that you found our staff pleasant and helpful.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We would love to have another chance to provide you with a better experience the next time you're in town.Very truly yours,IshiRed Roof Management RediResponse Specialist
4.0分
家庭亲子
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Rooms needed updated but for the price, it was what we needed for one night’s stay, and more affordable than other places. We felt safe and it was conveniently located with easy in and out access. Would stay overnight again.
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酒店回复: Dear Appreciated Guest,We appreciate you taking the time to share your experience at Red Roof Inn Dayton - Huber Heights. It's great to hear that our hotel provided an affordable and convenient option for your one-night stay. We're especially pleased you felt safe during your visit. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We hope to welcome you again in the future.Very truly yours,YnnaRed Roof Management RediResponse Specialist
5.0分
其他
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Clean and quiet
We were a little worried when we saw the building, it sits in the middle of a big parking lot surrounded by asphalt and it's close to the interstate. Check in was quick and easy and the owner was very nice. Once inside the room we were pleasantly surprised. It was clean and smelled fresh. We weren't able to hear the road once we were inside the room. A/c was a little noisy but earplugs fixed that. Plenty of plugs to plug in 2 CPAPs and my phone.
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酒店回复: Dear Valued Guest, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Dayton - Huber Heights. We appreciate you sharing your initial concerns about our location. I'm so glad to hear that the check-in process was smooth and that you found your room clean, fresh, and quiet despite the proximity to the interstate. It’s also good to know the outlets met your needs. Here at Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,PrincessRed Roof Management RediResponse Specialist
这是一家不错的酒店。
离开了房间。我怎么收到的？没有造成任何损坏，被告知我会拿回我的退款。从来没有拿回来，仍然得不到任何人的答复
很旧，需要更新
我们入住和退房时，房间没有空调，室外温度高达 98 华氏度。我们退了钱，最后住进了 Tru Hilton。空调很棒，很冷。我们再也不会去 Red Roof 了！
我对这处房产一点都不喜欢，建筑破旧不堪，不符合我的预期
臭虫 臭虫 臭虫
Clerk insisted my credit card was rejected even though the card reader showed "Accepted". Clerk assigned me to a room that was already occupied.
Great service, very clean nice room, not what was expected! Very quiet and very nice.
In a commercial area, parking was pretty open. Door was sticky, stuck on the jamb. There was a second door that opens into a hallway. Not sure what that was for/needed. Bathroom was small and dated. On the upside, it was quite clean, comfy bed, and although dated the bathroom had some repairs done to it and were well done. The fellow at the desk was pleasant and helpful. Good for a short economy stay.
Rooms needed updated but for the price, it was what we needed for one night’s stay, and more affordable than other places. We felt safe and it was conveniently located with easy in and out access. Would stay overnight again.
Clean and quiet
We were a little worried when we saw the building, it sits in the middle of a big parking lot surrounded by asphalt and it's close to the interstate. Check in was quick and easy and the owner was very nice. Once inside the room we were pleasantly surprised. It was clean and smelled fresh. We weren't able to hear the road once we were inside the room. A/c was a little noisy but earplugs fixed that. Plenty of plugs to plug in 2 CPAPs and my phone.