Our room was very comfortable and clean. Complete little kitchen came in handy too. Check in staff all really friendly and the coffee in the morning was really good. The hotel was booked solid but I didn't hear anyone. Very happy with our stay.
3.0分
其他
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Property is very dated. It is a little rich to lecture guests about conditions of the room and security deposit when the room and property is in a need of a sprucing up. Clean room and conveniently located.
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酒店回复: Dear Paul, Thank you for your honest feedback. While we are glad to hear you found the room clean and the location convenient, we understand your perspective and appreciate you sharing it. It is never our intention to disappoint a guest, and your comments help us identify areas where we can improve the guest experience. Please be assured that we will follow up on these matters with our team to ensure a more enjoyable experience for every guest entering our doors. We hope to welcome you back for a more refreshed stay in the future.Sincerely,Hotel Management
4.0分
其他
Great check in but the place is very shabby
The check in person he was amazing Moses was very friendly and efficient he moved fast check in was an ease .
5.0分
其他
The staff is exceptional here. Front desk people were welcoming and efficient. I was given all the info needed to make me want to extend my stay
3.0分
其他
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The place is decent, we can't say anything about the breakfast since we ate out. Upon entering the room, the AC was at 65 which is too cold for us. The room felt muggy and damp even with the AC left on at 70 and had a smell of mildew. I spilled water on the floor and wiped it off. I looked at the tissue. It was dirty, which means the floors aren't cleaned well. The TV was dusty and the mirror had streaks, which is usually due to a dirty wipe/cloth.
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酒店回复: Dear Juan,Thank you for taking the time to share your experience. We regret that your stay was affected by issues with the room’s climate and cleanliness, and we sincerely apologize for any discomfort this caused. Your observations are taken seriously, and we are committed to enhancing our housekeeping and maintenance practices. We appreciate your feedback as it helps us identify areas for improvement. We hope to have the opportunity to welcome you again and provide a more comfortable and refreshing visit in the future.Sincerely,Hotel Management
3.0分
家庭亲子
It was a great location.
Hotel is a bit outdated and the bathrooms are definitely not it.
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酒店回复: Dear Cindy,Thank you for taking the time to share your feedback. We are pleased to know the location met your needs and appreciate your kind words. We’re also sorry to hear that certain aspects of your stay didn’t align with your expectations. Please know that your comments have been noted as we work toward enhancing the overall guest experience. We hope to welcome you back for a more comfortable visit in the future.Sincerely, Hotel Management
5.0分
情侣出游
The staff was very welcoming and the room and bed were very cozy and the coffee was a real step up from the coffee at camp Geiger.
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酒店回复: Dear Guest, Thank you for choosing Extended Stay America! We are thrilled to hear that our team made you feel welcome and that you found your room and bed relaxing; that’s exactly the comfort we aim to provide our guests. We are also glad you liked our coffee. It was lovely hosting you. We hope to welcome you back soon for another exceptional staySincerely,Hotel Management
5.0分
其他
The staff was very nice. I like how accommodating they were with those with pets. Easy check in and out process. Lots of dining and shopping options around.
5.0分
其他
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Awesome team!
The manager and her whole team that was working when I checked in & well she’s up there most of the time when I needed anything. She is awesome. Along with her team. She’s very encouraging to them
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酒店回复: Dear Guest, Thank you for sharing your feedback. We are pleased you found the property well-maintained and your accommodations in good order. Your comments are truly appreciated, and we are glad that aspects of your stay met expectations. If anything could have been better, we welcome the opportunity to learn more. We look forward to the chance to welcome you again and provide an even more pleasant experience in the future.Sincerely,Hotel Management
就价格而言，早餐和设施都算不上好。房间虽然有些陈旧，但对于想自己做饭的旅行者来说应该很不错。所有员工都很友善。
Nice Place
Our room was very comfortable and clean. Complete little kitchen came in handy too. Check in staff all really friendly and the coffee in the morning was really good. The hotel was booked solid but I didn't hear anyone. Very happy with our stay.
Property is very dated. It is a little rich to lecture guests about conditions of the room and security deposit when the room and property is in a need of a sprucing up. Clean room and conveniently located.
Great check in but the place is very shabby
The check in person he was amazing Moses was very friendly and efficient he moved fast check in was an ease .
The staff is exceptional here. Front desk people were welcoming and efficient. I was given all the info needed to make me want to extend my stay
The place is decent, we can't say anything about the breakfast since we ate out. Upon entering the room, the AC was at 65 which is too cold for us. The room felt muggy and damp even with the AC left on at 70 and had a smell of mildew. I spilled water on the floor and wiped it off. I looked at the tissue. It was dirty, which means the floors aren't cleaned well. The TV was dusty and the mirror had streaks, which is usually due to a dirty wipe/cloth.
It was a great location.
Hotel is a bit outdated and the bathrooms are definitely not it.
The staff was very welcoming and the room and bed were very cozy and the coffee was a real step up from the coffee at camp Geiger.
The staff was very nice. I like how accommodating they were with those with pets. Easy check in and out process. Lots of dining and shopping options around.
Awesome team!
The manager and her whole team that was working when I checked in & well she’s up there most of the time when I needed anything. She is awesome. Along with her team. She’s very encouraging to them