Nice experience. Hotel was clean. Lighting in the room could have been better. Also shades didn’t keep the light out at night.
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酒店回复: Hello Stephanie,Thank you for sharing your feedback. We're glad you found the hotel to be clean and had a nice overall experience. We appreciate your suggestions regarding the room lighting and shades, and we will look into ways to improve these aspects to enhance our guests' comfort. Your comments are valuable in helping us provide a better stay for future visitors.
5.0分
其他
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The location was ideal for us. The rooms were nicely renovated! The breakfast was something to look forward to every morning. Chad did an amazing job of stocking and keeping everything clean throughout the breakfast the period everyday. Looking forward to coming back!
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酒店回复: Hello Ellen,Thank you for sharing your positive experience. We're delighted to hear that you enjoyed our renovated rooms, the ideal location, and our breakfast offerings. Chad will be pleased to know his efforts in maintaining cleanliness and stocking the breakfast area made a difference. We look forward to welcoming you back soon!
5.0分
家庭亲子
Staff was very pleasant. Free breakfast was very good and make everything convenient. I would definitely stay again.
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酒店回复: Hello Sun,Thank you for your kind words and positive feedback. We're delighted to hear that you enjoyed our staff's friendliness, the quality of our complimentary breakfast, and the convenience of our amenities. We truly appreciate your loyalty and look forward to welcoming you back on your next visit.
4.0分
情侣出游
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Breakfast was normal. Not sure I would call it healthy. The young man that was in charge of breakfast area did a great job. The area was clean, stocked well and he took pride in his work.
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酒店回复: Hello Edie,Thank you for sharing your feedback. We're glad to hear that the breakfast area was clean, well-stocked, and that our team member took pride in their work. We appreciate your comments and will consider your thoughts on the breakfast options. Your satisfaction is important to us, and we hope to provide an even better experience on your next visit.
5.0分
情侣出游
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Eggs were over cooked, but otherwise, good breakfast. Parking was good. One staff member at front desk was VERY helpful. Another younger staff member was more interested in eating his lunch and watching TV than in checking us in.
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酒店回复: Hello Karen,Thank you for sharing your feedback. We're glad you enjoyed the breakfast and found parking convenient. We appreciate your kind words about our front desk staff and will address the concerns regarding breakfast preparation and service. We apologize for the experience with the younger staff member and will reinforce our service standards to ensure all guests feel valued and attended to. Your comments help us improve, and we hope to provide a better experience on your next visit.
2.0分
其他
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Ckeck in wasn't good. My r
Eserved room was given to someone else. I was given a different room, but on the first floor right near the lobby which wasn't as quiet. I just got done driving for 16 hours straight and this mix up delayed my room for about a half hour. Manager never reached out to me to apologize. Very unhappy with this stay.
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酒店回复: Hello Bonnie,I sincerely apologize for the inconvenience caused by the room mix-up and the noise level during your stay. We understand how exhausting a 16-hour drive can be, and we're sorry for the delay. I do not know what occurred to cause this, but I am looking into it and will email you as soon as I find out. I apologize that I have not reached out to you before now, however I did not know this had occurred because I was off during this time and no one informed me about it when I returned to the office. Your feedback is important, and I will determine the cause, and address these issues to improve our service. I appreciate your patience and hope you will give us another opportunity to provide a better experience.
4.0分
家庭亲子
Cleaner fragrance in the room was very strong. Room was clean but the fragrance was way too strong. Made it hard to breathe.
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酒店回复: Hello Richard,Thank you for sharing your feedback. We sincerely apologize for the strong fragrance in the room, which caused discomfort. We strive to maintain a comfortable environment for all guests and will review our scent policies to ensure this does not happen again. Your comfort is important to us, and we appreciate you bringing this to our attention.
3.0分
其他
Basic hotel; clean rooms. Super bad lighting in the rooms and a little dated. Staff was not so friendly. I would not go running back to stay.
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酒店回复: Hello Ted,Thank you for sharing your feedback. We apologize for the experience with the lighting and the dated feel of the rooms. We also regret that our staff did not meet your expectations in friendliness. Your comments are valuable, and we will work to improve these areas to ensure a more comfortable and welcoming stay for our guests. We appreciate your honest review and hope you might consider giving us another chance in the future.
5.0分
家庭亲子
Staff was very friendly & helpful. The breakfast buffet was better than I expected. Very pleasant stay.
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酒店回复: Hello William,Thank you for your kind words and positive feedback. We're delighted to hear that our friendly and helpful staff made your stay pleasant and that you enjoyed the breakfast buffet beyond your expectations. We appreciate your review and look forward to welcoming you back for another enjoyable visit.
5.0分
家庭亲子
This place is off the beaten path which is great since one block up is the main road !
Staff was AWESOME !!
VERY CLEAN AND BREAKFAST WAS GREAT !!
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酒店回复: Hello Teresa,Thank you for your kind words! We're delighted you enjoyed our quiet location, found our staff to be awesome, and appreciated the cleanliness and breakfast. Your positive feedback motivates us to continue providing a great experience for our guests. Also, thank you for sharing the picture! We look forward to welcoming you back soon!
Nice experience. Hotel was clean. Lighting in the room could have been better. Also shades didn’t keep the light out at night.
The location was ideal for us. The rooms were nicely renovated! The breakfast was something to look forward to every morning. Chad did an amazing job of stocking and keeping everything clean throughout the breakfast the period everyday. Looking forward to coming back!
Staff was very pleasant. Free breakfast was very good and make everything convenient. I would definitely stay again.
Breakfast was normal. Not sure I would call it healthy. The young man that was in charge of breakfast area did a great job. The area was clean, stocked well and he took pride in his work.
Eggs were over cooked, but otherwise, good breakfast. Parking was good. One staff member at front desk was VERY helpful. Another younger staff member was more interested in eating his lunch and watching TV than in checking us in.
Ckeck in wasn't good. My r
Eserved room was given to someone else. I was given a different room, but on the first floor right near the lobby which wasn't as quiet. I just got done driving for 16 hours straight and this mix up delayed my room for about a half hour. Manager never reached out to me to apologize. Very unhappy with this stay.
Cleaner fragrance in the room was very strong. Room was clean but the fragrance was way too strong. Made it hard to breathe.
Basic hotel; clean rooms. Super bad lighting in the rooms and a little dated. Staff was not so friendly. I would not go running back to stay.
Staff was very friendly & helpful. The breakfast buffet was better than I expected. Very pleasant stay.
This place is off the beaten path which is great since one block up is the main road !
Staff was AWESOME !!
VERY CLEAN AND BREAKFAST WAS GREAT !!