Worse place I have ever stayed. I would never go back. I wanted to cancel my reservation to go to another place because everything was uncomfortable here and they didn’t give me any refund at all either. Very disappointed, the hotel does not have what they offer and does not look like the pictures you see AT ALL.
1.0分
其他
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Property is dealing with mold and has large machines that are very loud in EVERY ROOM. They do not tell you about these machines when you make a reservation. They are extremely loud! The rooms are dirty, beds are horribly uncomfortable. It was ridiculous!! When i arrived i had to call 5x to get someone to come let me in to the hotel because the lobby area was not open. Just a horrible place and I don't recommend it to anyone. I actually was able to dispute the charge with my bank and get a refund (i left after night 1 but they would not refund the rest of my reservation) but the bank gave me the refund because i had pictures and video proof of how bad it was.
5.0分
其他
Great place and affordable!
Very professional and welcoming! Everything was excellent!
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酒店回复: Brian, thank you kindly for the post-stay review. Thrilled you had a positive experience at Suburban Studios and looking forward to seeing you next time! Wishing you safe and happy travels!
5.0分
其他
My stay was great. Room condition and rate was great. I would definitely recommend this hotel.
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酒店回复: Eric, thank you kindly for taking the time to leave a post-stay review - we're so happy you had a positive experience at Suburban Studios and look forward to seeing you again! Wishing you safe and happy travels!
4.0分
其他
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The night manager Chris was fantastic. He went out of his way to make sure I had a room, since there was a booking error. The rooms were clean and freshly renovated but still lacking. There were no curtains, only blinds, so light from the building was coming in all night. The bed had a noisy, wobbly frame.
1.0分
其他
The bathroom door did not close. zero toiletries given. ac/heater did not work. room had a toxic/cleaning chemicals smell
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酒店回复: Thank you for taking the time to leave a review. We certainly do provide toiletries in our bathrooms as well as dish soap in the kitchenettes, and additional toiletries are always available at the Front Desk. We certainly regret that you did not report the maintenance issue with the bathroom door and PTAC unit as we absolutely would have made immediate efforts to remedy the problems. We are sorry your stay was not satisfying. Wishing you safe and happy travels!
酒店位置对在Lejeune营区外出差的人来说很完美。酒店交通便利，晚上9:30以后也很安静。但是，浴室不干净，浴缸里有很多污渍。除了我发现的这些问题，其他都很容易解决。
非常干净安全的地方。
入住体验还行，没早餐。
酒店很大，停车位不够，房间刷卡一直不好用
Worse place I have ever stayed. I would never go back. I wanted to cancel my reservation to go to another place because everything was uncomfortable here and they didn’t give me any refund at all either. Very disappointed, the hotel does not have what they offer and does not look like the pictures you see AT ALL.
Property is dealing with mold and has large machines that are very loud in EVERY ROOM. They do not tell you about these machines when you make a reservation. They are extremely loud! The rooms are dirty, beds are horribly uncomfortable. It was ridiculous!! When i arrived i had to call 5x to get someone to come let me in to the hotel because the lobby area was not open. Just a horrible place and I don't recommend it to anyone. I actually was able to dispute the charge with my bank and get a refund (i left after night 1 but they would not refund the rest of my reservation) but the bank gave me the refund because i had pictures and video proof of how bad it was.
Great place and affordable!
Very professional and welcoming! Everything was excellent!
My stay was great. Room condition and rate was great. I would definitely recommend this hotel.
The night manager Chris was fantastic. He went out of his way to make sure I had a room, since there was a booking error. The rooms were clean and freshly renovated but still lacking. There were no curtains, only blinds, so light from the building was coming in all night. The bed had a noisy, wobbly frame.
The bathroom door did not close. zero toiletries given. ac/heater did not work. room had a toxic/cleaning chemicals smell