酒店回复: Thank you happy to hear your stay went well.
5.0分
其他
原文
翻译提供方：Google
价格实惠，不错的酒店
正在翻新，努力让它变得更好。床垫不太舒服，但他们说很快就会更换。
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酒店回复: Thank you for your feedback, please to hear that your stay went well.
2.0分
其他
原文
翻译提供方：Google
千万别！
床头柜积满灰尘。枕头很旧，变形了。床很不舒服。我不会再住这里了。
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酒店回复: Thank you for sharing your feedback, and I sincerely apologize for the issues you encountered during your stay. We truly value guest input, as it helps us identify areas for improvement. I’m sorry to hear that the cleanliness and comfort of your room did not meet expectations. Please know that we are addressing these concerns with our housekeeping and maintenance teams to ensure that these issues are corrected.We understand how important a good night’s rest is, and we will review our bedding standards to ensure better comfort for future guests. We appreciate your feedback and hope you’ll consider giving us another chance to provide the excellent experience we strive for.Warm regards,
3.0分
其他
原文
翻译提供方：Google
游览德克萨斯州塞金
与我们上次访问相比，它开始受到非常忽视，工作人员的服务也很差
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酒店回复: Gracias por compartir tus comentarios. Lamentamos que tu experiencia en nuestro hotel no haya sido tan positiva como la anterior. Tomamos muy en serio las opiniones de nuestros huéspedes y nos disculpamos si el servicio y el estado general del hotel no estuvieron a la altura de tus expectativas.Estamos comprometidos a mantener altos estándares de calidad y comodidad, por lo que tomaremos medidas para abordar los problemas mencionados. Agradecemos tus observaciones, ya que nos ayudan a mejorar continuamente.Esperamos tener la oportunidad de ofrecerte una mejor experiencia en tu próxima visita.
5.0分
其他
原文
翻译提供方：Google
非常干净，我会再次入住
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酒店回复: ¡Muchas gracias por tu reseña! Nos alegra mucho saber que encontraste todo muy limpio y que tu experiencia fue positiva. Sería un placer recibirte nuevamente en el futuro. ¡Esperamos verte pronto!
5.0分
家庭亲子
原文
翻译提供方：Google
好服务
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酒店回复: ¡Muchas gracias por su comentario!Nos alegra saber que recibió un buen servicio. Esperamos tener el placer de recibirlo nuevamente pronto.Saludos cordiales,
4.0分
商务出差
原文
翻译提供方：Google
美好的
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酒店回复: Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. It's always wonderful to know that our guests enjoyed their stay and found everything to their liking. Your feedback means a lot, and we truly appreciate you taking the time to share it. We look forward to welcoming you back for another excellent stay soon!
4.0分
家庭亲子
I didn't care for the same breakfast choice every morning. It got very boring after 3 days. Otherwise, the hotel itself was comfortable.
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酒店回复: Thank you for taking the time to share your feedback. We're glad to hear that you found the hotel comfortable and enjoyed your overall stay.We truly appreciate your comments about breakfast variety. Your feedback helps us identify areas where we can improve, and we'll certainly take your suggestion into consideration as we look for ways to enhance the guest experience.We hope to have the opportunity to welcome you back again in the future.Warm regards,
5.0分
其他
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Home for 3 weeks!
Our family stayed here for almost 3 weeks while our house was being completed. I have to say, the staff was incredible & always greeted us with a smile. The hotel is on the older side, but still well kept and clean. We had a great assortment of foods every morning & even enjoyed the pool! Thank you to the entire staff that welcomed us & made sure our stay was great 😊
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酒店回复: Thank you so much for taking the time to share your experience with us!We’re truly delighted to hear that you had such a positive 3-week stay at our hotel. Knowing that you found our rooms clean, our staff welcoming, and the overall experience wonderful means the world to us. We take great pride in providing a comfortable and friendly environment where our guests feel at home, whether they’re staying for a night or a few weeks.Your kind words and perfect 10/10 score are a huge encouragement to our entire team. We strive every day to maintain high standards of cleanliness, service, and hospitality—and feedback like yours lets us know we’re on the right track.It was a pleasure having you with us, and we truly hope to welcome you back on your next visit to the area. Until then, thank you again for your glowing review!Warmest regards,
3.0分
其他
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We couldn’t figure out the tv and the receptionist couldn’t understand what we were trying to explain.. Website showed a workout room that was not there. Rooms smelled funny.
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酒店回复: Thank you for sharing your feedback. I'm truly sorry to hear that your stay did not meet expectations. We apologize for the confusion with the TV and the communication challenges you experienced at the front desk — that’s not the level of service we aim to provide.We also regret the inconvenience regarding the workout room and the odor in your room. Your comments have been shared with our team so we can address these issues promptly and ensure a better experience for all our guests moving forward.We value your feedback and hope you’ll consider giving us another opportunity in the future.Sincerely,
交通便利，可前往新布朗费尔斯及周边地区。餐饮选择丰富。停车场有照明，安全可靠。场地干净整洁，工作人员乐于助人。
价格实惠，不错的酒店
正在翻新，努力让它变得更好。床垫不太舒服，但他们说很快就会更换。
千万别！
床头柜积满灰尘。枕头很旧，变形了。床很不舒服。我不会再住这里了。
游览德克萨斯州塞金
与我们上次访问相比，它开始受到非常忽视，工作人员的服务也很差
非常干净，我会再次入住
好服务
美好的
I didn't care for the same breakfast choice every morning. It got very boring after 3 days. Otherwise, the hotel itself was comfortable.
Home for 3 weeks!
Our family stayed here for almost 3 weeks while our house was being completed. I have to say, the staff was incredible & always greeted us with a smile. The hotel is on the older side, but still well kept and clean. We had a great assortment of foods every morning & even enjoyed the pool! Thank you to the entire staff that welcomed us & made sure our stay was great 😊
We couldn’t figure out the tv and the receptionist couldn’t understand what we were trying to explain.. Website showed a workout room that was not there. Rooms smelled funny.