Muy malo el wifi no llega a la habitación , no tiene desayuno como lo publican , no colocan jabón ni shampoo ni acondicionador, la habitación no se ve como en las fotos que postean …
Dirty, very dirty, I’m surprised Wyndham cinders this property as one of their properties. Never staying or recommending the motel to anyone. GROSS place ever.
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酒店回复: Hello John,Thank you for your feedback. We take cleanliness seriously and appreciate you bringing this to our attention. Your comments will help us identify areas for improvement. We hope you will consider us again in the future, as we work hard to enhance our guests' experiences and maintain our standards.
1.0分
家庭亲子
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Wouldn’t stay! There was a bright orange notice from the health dept that they had violations and sewage issues. Then there was a sign that they no longer offer breakfast so I refused to stay there and canceled my reservation!
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酒店回复: Dear Bonnie,We completely understand why you wouldn't feel comfortable staying after seeing that health department notice and hearing about the sewage issues. We're truly sorry that these significant problems, along with the unexpected breakfast change, impacted your decision to stay with us. We definitely get why you chose to cancel and want you to know we're working hard to resolve these serious matters as quickly as possible.
1.0分
其他
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The hotel was run down had exposed wiring. Box spring had burn marks. Door did shut and lock good. People cussing and raising cane until midnight. Not worth the stay
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酒店回复: Hello patricia,Thank you for your feedback regarding your recent stay. We take all guest comments seriously as they help us identify areas for improvement. It's important for all our guests to feel comfortable and secure. We appreciate you bringing these concerns to our attention, and we will ensure that management is informed for further review and consideration. Your experience is valued, and we hope you will find a more suitable accommodation in the future.
1.0分
家庭亲子
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Bugs in the, dirty stained pillow cases, hair on the sheets, looked like someone had a bowel movement then wiped their hand on the bathroom door, missing light switch cover, light switch at door did not turn on lights on entry, stains on the sofa and carpet looked dirty, outdoor stairs had broken concrete on the step, grocery carts at the outdoor stair way.
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酒店回复: Dear Brenda,That sounds like a very frustrating experience, and I’m truly sorry you had to encounter so many issues during your stay. Cleanliness and upkeep should never be a concern for our guests, and I understand how disappointing it must have felt to find the room and property in that condition. Your feedback points out areas we clearly need to address, from housekeeping to maintenance, and it will be taken seriously. We appreciate you bringing these concerns to our attention so we can work on making things right.
2.0分
其他
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Book with caution!
1st the positive: the front desk staff was awesome and very understanding and very professional.
Now to the room I was very disappointed in the room the floors were dirty but nowhere near how dirty the tub and shower were! There was still hair in the drain and rust spots(hopefully rust spots) the toilet was exceptionally small.
The outside parking was very sketchy if you drive anything you take pride in make sure you keep an eye on it. Overall this would be the VERY LAST place I’d stay in San Angelo
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酒店回复: Dear Adam,We’re truly sorry to hear that your experience in San Angelo didn’t meet your expectations. While it’s great to know our front desk team made a positive impression, it’s disappointing that the room cleanliness and condition left you feeling uncomfortable. Your comments about the tub, toilet, and parking are important, and we’ll be addressing these concerns with our team to make improvements. We understand how this stay fell short for you and appreciate you sharing the details so we can do better.
1.0分
其他
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👎
I do not recommend staying here. It was dirty, smelled awful, and didn’t even have toilet paper when we got there. It then took 30 minutes for us to get some toilet paper. There were also a couple of bugs that we had to dispose of.
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酒店回复: Dear Guest,Thank you for sharing your experience. We take all feedback seriously and will ensure that your comments are noted with the appropriate departments for review. We understand that cleanliness and comfort are vital to your stay, and we appreciate your input on these matters. Your observations will help us improve our services for future guests. Thank you for your feedback.
2.0分
其他
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When i get to the hotel it was no one at the front desk wait for more that 10 mint to check in. First room the door wasn't closing it was broke second room the bed wasn't done it was dirty and the last room the toilet and the tv wasn't working not a good trip for me..
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酒店回复: Dear Yadira,It sounds like your stay was really frustrating, and I’m sorry you had to deal with so many issues just trying to get settled. Waiting that long at check-in and then being moved from one problem to another is not the experience we want for our guests. Your feedback is important, and we’ll be working with our team to make sure these things are addressed so future stays feel smoother and more comfortable.
我退房时稍微晚了点，客房部主管竟然试图推开我的房门，然后开始咒骂并骚扰我的朋友们。更恶心的是，他竟然叫我“宝贝儿”，还说我应该“享受他的陪伴”🤮🤮。另外，我们房间的电视遥控器不见了，电话线也根本没插到墙上。
实际情况与描述不符；他们广告上说提供早餐，但实际上并没有提供；如果你离开接待处，Wi-Fi 就会断线；没有洗发水或护发素；他们不提供肥皂；而且厕纸还限量供应。
Muy malo el wifi no llega a la habitación , no tiene desayuno como lo publican , no colocan jabón ni shampoo ni acondicionador, la habitación no se ve como en las fotos que postean …
哇，我能说什么呢……我想说关于这家酒店的其他评论完全没有根据……遗憾的是，事实并非如此。我走进大厅办理入住手续，迎面而来的是一股刺鼻的********和香烟味。接待员很友好。这个地方非常肮脏。床单*可能*是这个房间里唯一干净的东西。床很不舒服，就像睡在砖头上一样。墙壁、窗帘、水槽上有很多来历不明的飞溅物……哦，最棒的是********烟雾（和香烟烟雾）整晚都滚进我们的房间！我们没有在那里洗澡，因为我们害怕。然后我们醒来支付了 30 美元的早餐——没有任何早餐，因为“工作人员没有出现”。总的来说，这是一次相当粗糙的经历……我已经在心里记下了阅读评论并将其牢记在心。
Dirty, very dirty, I’m surprised Wyndham cinders this property as one of their properties. Never staying or recommending the motel to anyone. GROSS place ever.
Wouldn’t stay! There was a bright orange notice from the health dept that they had violations and sewage issues. Then there was a sign that they no longer offer breakfast so I refused to stay there and canceled my reservation!
The hotel was run down had exposed wiring. Box spring had burn marks. Door did shut and lock good. People cussing and raising cane until midnight. Not worth the stay
Bugs in the, dirty stained pillow cases, hair on the sheets, looked like someone had a bowel movement then wiped their hand on the bathroom door, missing light switch cover, light switch at door did not turn on lights on entry, stains on the sofa and carpet looked dirty, outdoor stairs had broken concrete on the step, grocery carts at the outdoor stair way.
Book with caution!
1st the positive: the front desk staff was awesome and very understanding and very professional.
Now to the room I was very disappointed in the room the floors were dirty but nowhere near how dirty the tub and shower were! There was still hair in the drain and rust spots(hopefully rust spots) the toilet was exceptionally small.
The outside parking was very sketchy if you drive anything you take pride in make sure you keep an eye on it. Overall this would be the VERY LAST place I’d stay in San Angelo
👎
I do not recommend staying here. It was dirty, smelled awful, and didn’t even have toilet paper when we got there. It then took 30 minutes for us to get some toilet paper. There were also a couple of bugs that we had to dispose of.
When i get to the hotel it was no one at the front desk wait for more that 10 mint to check in. First room the door wasn't closing it was broke second room the bed wasn't done it was dirty and the last room the toilet and the tv wasn't working not a good trip for me..