The first room we were in had roaches and requested to be moved to another room.
Only had 1 towel in the room (it was a double bed) several light fixtures did not work. Room was dark even with the lights on.
The bedding was a sheet and very thin comforter.
Overall definitely not by best experience and will not be going back here.
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酒店回复: Dear Guest,It’s upsetting to hear that your stay turned out this way, and we understand how frustrating those issues must have felt. The problems with the room, lighting, and amenities aren’t the experience we want anyone to have, and we appreciate you bringing them to our attention. We’ll be going over these concerns with our team so we can improve and prevent this from happening again. We genuinely hope you’ll consider giving us another chance in the future for a much better stay.
1.0分
其他
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The hotel had cocaroches so bad i couldnt stay the full night, i ended up leaving at 3 in the morning and had to sleep in my car because it was so bad, never coming to this hotel ever! Worse experince ever
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酒店回复: Hello Elisa,Thank you for your feedback regarding your recent stay. We take all guest concerns seriously and will ensure this matter is communicated to the appropriate team. We strive to provide a comfortable environment for all guests, and your experience is important to us. We wish you all the best in your future travels and appreciate you sharing your thoughts.
1.0分
情侣出游
Absolutely do NOT stay here. There are aggressive dogs on property, loiters, an awful smell and rooms filled with bugs!
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酒店回复: Hello April,Thank you for sharing your feedback regarding your recent stay. We take all guest comments seriously and will ensure your observations about the property's condition and any disturbances are communicated with our management team. It's important for us to continually improve and maintain a welcoming atmosphere for our guests. Your concerns are valuable in this regard, and we appreciate you bringing them to our attention.
2.0分
商务出差
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The only plus is the room had not been smoked in or had been well deodorized. Towels were gray, bed slanted down hill, one top sheet and one thin cover were not enough bedding. On the plus side, there was plenty of outdoor security lighting both from the hotel and the car dealership next door. Chain security lock on inside of door was missing. Front desk lady was pleasant.
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酒店回复: Dear Guest,We understand how disappointing it must have been to deal with the issues you mentioned during your stay. It’s definitely not the kind of experience we want for our guests. We’ll be looking into the concerns about the bedding, towels, and room safety so we can make improvements. It’s good to know that you found the front desk staff pleasant and appreciated the lighting around the property.
1.0分
其他
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The Hotel was terrible. Homeless people sitting all around the hotel with all their stuff, a guy working on a van. Building a run down terrible, we did not even check in, this was terrible outside. Pool was covered and looked like construction was in progress, none of this disclosed when I made reservations.
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酒店回复: Hello J.,We appreciate you sharing your feedback regarding your experience. It’s unfortunate to hear that you encountered issues during your visit, including the conditions outside the hotel and the state of the pool area. We strive to provide a welcoming atmosphere, and I understand how this was disappointing. Your comments are valuable to our team for improving our guest experience. Please feel free to reach out to management directly if you wish to discuss your concerns further.
1.0分
商务出差
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Never again
First was the roaches. Those small roaches coming out of everywhere. The shower was dirty and the shower curtain was really filthy.
Rented two rooms and both had this smell. Thank goodness I always carry Lysol. The a/c unit needs cleaning it was caked with particles. It seemed to have many full time residents.
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酒店回复: Dear Karen,We’re truly sorry to hear about the experience you had during your stay. It’s concerning that you encountered roaches, cleanliness issues in the shower, and odors in both rooms, this is not the standard we want to provide. We understand how frustrating it must have been to feel the need to disinfect on your own, and we’ll be addressing these concerns with our team right away. Your feedback helps us focus on areas that need immediate attention so future stays are much more comfortable.
2.0分
商务出差
Lots and lots roaches and crickets in the room dirty towels damp towels room smell loud noise just to much goin on
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酒店回复: Dear Kayla,We’re really sorry to hear that your stay turned out this way. It’s upsetting to know you had to deal with pests, damp towels, and noise on top of the room not feeling fresh or comfortable. We know how important it is to feel relaxed and at ease when staying with us, and clearly we fell short. We’ll be working with our team to address these concerns so future visits are handled much better.
1.0分
其他
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I would have honestly felt safer sleeping in my car, in a Walmart parking lot. I took pictures. They gave me a room where the door was already physically broken into. Room filthy, bed unmade, blankets sitting piled up on the cabinets. The replacement room they gave me stunk to high heaven. I'm pretty sure it also had bedbugs. It was the cheapest place in town for a reason. Absolutely NEVER AGAIN. I will literally sleep on the street, before I voluntarily stay at another Motel 6. Should be Motel 1/6th.
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酒店回复: Dear Joseph,That sounds like a really upsetting experience, and we’re sorry you were put in that situation. A broken door, an unclean room, and concerns about safety are things no guest should ever have to deal with. We know how important it is to feel comfortable and secure during your stay, and it’s disappointing to hear we fell short in such a big way. Your feedback is taken seriously, and we’ll be working with our team to prevent this from happening again.
1.0分
家庭亲子
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This place is not up to hotel standards at all. It was filthy and smelly. There was lots of roaches in the room and old pizza all over the stairs. The front desk check in lady was so sweet and amazing and helpful. The front desk & staff is the only good thing about this place. Please avoid. It’s hotel from hell.
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酒店回复: Hello Lauren,Thank you for sharing your feedback. We appreciate your compliments about our front desk team; they strive to provide excellent service. Your concerns regarding cleanliness and upkeep will be addressed with the appropriate departments to ensure a better experience for future guests. We value all guest insights as we continuously work to improve our standards and offerings. Please feel free to reach out directly to management if you wish to discuss your experience further.
很棒
The first room we were in had roaches and requested to be moved to another room.
Only had 1 towel in the room (it was a double bed) several light fixtures did not work. Room was dark even with the lights on.
The bedding was a sheet and very thin comforter.
Overall definitely not by best experience and will not be going back here.
The hotel had cocaroches so bad i couldnt stay the full night, i ended up leaving at 3 in the morning and had to sleep in my car because it was so bad, never coming to this hotel ever! Worse experince ever
Absolutely do NOT stay here. There are aggressive dogs on property, loiters, an awful smell and rooms filled with bugs!
The only plus is the room had not been smoked in or had been well deodorized. Towels were gray, bed slanted down hill, one top sheet and one thin cover were not enough bedding. On the plus side, there was plenty of outdoor security lighting both from the hotel and the car dealership next door. Chain security lock on inside of door was missing. Front desk lady was pleasant.
The Hotel was terrible. Homeless people sitting all around the hotel with all their stuff, a guy working on a van. Building a run down terrible, we did not even check in, this was terrible outside. Pool was covered and looked like construction was in progress, none of this disclosed when I made reservations.
Never again
First was the roaches. Those small roaches coming out of everywhere. The shower was dirty and the shower curtain was really filthy.
Rented two rooms and both had this smell. Thank goodness I always carry Lysol. The a/c unit needs cleaning it was caked with particles. It seemed to have many full time residents.
Lots and lots roaches and crickets in the room dirty towels damp towels room smell loud noise just to much goin on
I would have honestly felt safer sleeping in my car, in a Walmart parking lot. I took pictures. They gave me a room where the door was already physically broken into. Room filthy, bed unmade, blankets sitting piled up on the cabinets. The replacement room they gave me stunk to high heaven. I'm pretty sure it also had bedbugs. It was the cheapest place in town for a reason. Absolutely NEVER AGAIN. I will literally sleep on the street, before I voluntarily stay at another Motel 6. Should be Motel 1/6th.
This place is not up to hotel standards at all. It was filthy and smelly. There was lots of roaches in the room and old pizza all over the stairs. The front desk check in lady was so sweet and amazing and helpful. The front desk & staff is the only good thing about this place. Please avoid. It’s hotel from hell.