酒店回复: Dear Guest,Thank you so much for your feedback. We're thrilled to hear you had a great experience with our service. We apologize for the pool being out of service and appreciate your understanding. We're actively working to improve, and we’re glad that it didn’t detract from your overall stay. We look forward to welcoming you back in the future and hope to provide you with an even better experience next time!Sincerely, Hotel Manager
Disappointed that the pool as dirty and the hot tub didn’t work. Hotel is clean and rooms are large. Breakfast is good, but not open very long.
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酒店回复: Dear Kevin,Thank you for sharing your thoughts. We are delighted to know you enjoyed our clean and spacious rooms, along with the breakfast. We regret the inconvenience caused by the pool and hot tub. Your feedback has been noted, and we will ensure these amenities are promptly reviewed for improvement. Hope you will visit again.Sincerely, Hotel Manager
5.0分
其他
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This is our second time at this comfort suites. Both occasions staff has been very friendly made us feel welcome even for a late check in this time. At check we checked right at cut off time for check out and they were always with a smile making sure our stay was a great one from being to end.
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酒店回复: Dear Graciela,Thank you for your wonderful review. We are delighted to know you enjoyed another great stay with us and appreciated our friendly, welcoming staff. It is great to hear our team made your late check-in and check-out experience smooth and pleasant. We look forward to welcoming you back for your next visit soon.Sincerely, Hotel Manager
5.0分
其他
Manager came quickly to help me with the blackout shade that was stuck. Very clean room & bathroom.
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酒店回复: Dear Pam,Thank you for your kind feedback. We are glad our manager was able to assist you promptly and that you found the room and bathroom very clean. Our team takes pride in offering attentive service and a comfortable environment. We look forward to welcoming you again for another pleasant stay.Sincerely, Hotel Manager
4.0分
其他
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Spend more for better quality
The room could use some updates. The shower had peeling wallpaper, cracks, and what looked like leftover adhesive of some sort. The bed was comparable to lying on a cement slab. The lobby music was heard through the wall when the tv was off. Front desk staff was super friendly.
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酒店回复: Dear Leslie,Thank you for sharing your experience. We are glad the front desk staff made you feel welcome. Your comments about the shower, room updates, bed comfort, and lobby music are very helpful and will be reviewed with our team. Guest feedback is valuable in guiding improvements, and we look forward to providing a more comfortable stay in the future.Sincerely, Hotel Manager
4.0分
其他
Friendly staff and good location. The beds were comfortable and clean. Overall recommend
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酒店回复: Dear Alejandra,Thank you for your positive feedback. We are delighted to know you enjoyed our friendly staff, convenient location, and comfortable, clean beds. Your recommendation means a lot to us. Our team takes pride in creating a relaxing stay for every guest, and we look forward to welcoming you again soon.Sincerely, Hotel Manager
5.0分
其他
It was a really nice place it was clean and the staff was very friendly and helpful.
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酒店回复: Dear Rosiemar,Thank you for sharing your positive experience. We are delighted to know that you found the hotel clean and appreciated our friendly and helpful staff. Our team takes great pride in maintaining a welcoming atmosphere for every guest. We look forward to hosting you again for another pleasant stay.Sincerely, Hotel Manager
4.0分
其他
Bed and couch were uncomfortable to me. Seem to be new but not comfortable for me.
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酒店回复: Dear Mike,Thank you for sharing your feedback. We appreciate your observation about the new furnishings and regret that the bed and couch did not meet your comfort preference. Your comments have been noted and will be reviewed with management. We value your input and hope to provide a more comfortable experience on your next visit.Sincerely, Hotel Manager
2.0分
其他
Very nice staff i recommend staying only when trying to save money not for actual comfort
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酒店回复: Dear Guest,Thank you for your review. We are pleased to hear that our staff made a positive impression during your stay. Your comments regarding comfort and value are important to us and will be considered as we continue improving our guest experience. We appreciate your feedback and hope your next stay will be more enjoyable.Sincerely, Hotel Manager
非常好，服务非常好。泳池停止服务。而这并非从现在开始。这是我看到的唯一缺点。我会回来的
包含的早餐非常齐全。非常舒适的床和非常宽敞的房间。非常友好的人们。周围没什么东西，但距离州立公园 10 分钟车程，距离商店和餐馆也只有很短的车程。
Disappointed that the pool as dirty and the hot tub didn’t work. Hotel is clean and rooms are large. Breakfast is good, but not open very long.
This is our second time at this comfort suites. Both occasions staff has been very friendly made us feel welcome even for a late check in this time. At check we checked right at cut off time for check out and they were always with a smile making sure our stay was a great one from being to end.
Manager came quickly to help me with the blackout shade that was stuck. Very clean room & bathroom.
Spend more for better quality
The room could use some updates. The shower had peeling wallpaper, cracks, and what looked like leftover adhesive of some sort. The bed was comparable to lying on a cement slab. The lobby music was heard through the wall when the tv was off. Front desk staff was super friendly.
Friendly staff and good location. The beds were comfortable and clean. Overall recommend
It was a really nice place it was clean and the staff was very friendly and helpful.
Bed and couch were uncomfortable to me. Seem to be new but not comfortable for me.
Very nice staff i recommend staying only when trying to save money not for actual comfort