酒店回复: Dear Guest,Thank you so much for your feedback. We're thrilled to hear you had a great experience with our service. We apologize for the pool being out of service and appreciate your understanding. We're actively working to improve, and we’re glad that it didn’t detract from your overall stay. We look forward to welcoming you back in the future and hope to provide you with an even better experience next time!Sincerely, Hotel Manager
1.0分
商务出差
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Room was open and dirty when we got there. Thankfully the receptionist helped us clean it out by picking up nasty dirty Q tips from the room plus changing pillow cases because they had orange fluids and every morning we stay in this hotel Housekeeping comes in at 9 am and open the door even when we tell them not to. This is the second time, the first time they came in when I was in the shower. This was our last time in this place. Definitely need more staff and supervision
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酒店回复: Dear Guest,We regret the inconvenience you faced with the room condition and housekeeping entry timing. Your comments will be forwarded to our management and housekeeping teams for immediate review to improve supervision, cleanliness standards, and guest privacy. We are glad our front desk associate assisted promptly and will work to ensure better experiences and stronger attention to detail for all future stays. We hope to offer a better experience on your next visit.Sincerely, Hotel Manager
5.0分
其他
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This is an excellent hotel to stay at. The food is fantastic. The rooms are meticulously maintained, featuring spotless cleanliness, well-organized furnishings, and a welcoming ambiance. The staff consistently exhibits a friendly demeanor, greeting guests with warm smiles and attentive service, ensuring a comfortable and memorable stay.
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酒店回复: Dear Guest,Thank you for your wonderful feedback. We are thrilled to know you had an excellent stay and enjoyed the delicious food, spotless rooms, and warm hospitality. Our team works diligently to maintain a welcoming environment for every guest. We truly appreciate your kind words and look forward to hosting you again soon.Sincerely, Hotel Manager
5.0分
其他
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Yes! The room was clean & the staff were friendly. The breakfast was delicious. The kitchen lady was helping out at the front desk and she was so kind although she had a lot to do. I would definitely return & recommend someone to stay here!
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酒店回复: Dear Guest,Thank you for your lovely feedback. We are delighted to know that you enjoyed the clean room, friendly staff, and delicious breakfast. It is wonderful to hear that our team member went above and beyond to assist while managing multiple tasks. We truly appreciate your recommendation and look forward to welcoming you again.Sincerely, Hotel Manager
4.0分
其他
Disappointed that the pool as dirty and the hot tub didn’t work. Hotel is clean and rooms are large. Breakfast is good, but not open very long.
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酒店回复: Dear Kevin,Thank you for sharing your thoughts. We are delighted to know you enjoyed our clean and spacious rooms, along with the breakfast. We regret the inconvenience caused by the pool and hot tub. Your feedback has been noted, and we will ensure these amenities are promptly reviewed for improvement. Hope you will visit again.Sincerely, Hotel Manager
5.0分
其他
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This is our second time at this comfort suites. Both occasions staff has been very friendly made us feel welcome even for a late check in this time. At check we checked right at cut off time for check out and they were always with a smile making sure our stay was a great one from being to end.
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酒店回复: Dear Graciela,Thank you for your wonderful review. We are delighted to know you enjoyed another great stay with us and appreciated our friendly, welcoming staff. It is great to hear our team made your late check-in and check-out experience smooth and pleasant. We look forward to welcoming you back for your next visit soon.Sincerely, Hotel Manager
5.0分
其他
Manager came quickly to help me with the blackout shade that was stuck. Very clean room & bathroom.
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酒店回复: Dear Pam,Thank you for your kind feedback. We are glad our manager was able to assist you promptly and that you found the room and bathroom very clean. Our team takes pride in offering attentive service and a comfortable environment. We look forward to welcoming you again for another pleasant stay.Sincerely, Hotel Manager
4.0分
其他
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Spend more for better quality
The room could use some updates. The shower had peeling wallpaper, cracks, and what looked like leftover adhesive of some sort. The bed was comparable to lying on a cement slab. The lobby music was heard through the wall when the tv was off. Front desk staff was super friendly.
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酒店回复: Dear Leslie,Thank you for sharing your experience. We are glad the front desk staff made you feel welcome. Your comments about the shower, room updates, bed comfort, and lobby music are very helpful and will be reviewed with our team. Guest feedback is valuable in guiding improvements, and we look forward to providing a more comfortable stay in the future.Sincerely, Hotel Manager
4.0分
其他
Friendly staff and good location. The beds were comfortable and clean. Overall recommend
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酒店回复: Dear Alejandra,Thank you for your positive feedback. We are delighted to know you enjoyed our friendly staff, convenient location, and comfortable, clean beds. Your recommendation means a lot to us. Our team takes pride in creating a relaxing stay for every guest, and we look forward to welcoming you again soon.Sincerely, Hotel Manager
5.0分
其他
It was a really nice place it was clean and the staff was very friendly and helpful.
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酒店回复: Dear Rosiemar,Thank you for sharing your positive experience. We are delighted to know that you found the hotel clean and appreciated our friendly and helpful staff. Our team takes great pride in maintaining a welcoming atmosphere for every guest. We look forward to hosting you again for another pleasant stay.Sincerely, Hotel Manager
非常好，服务非常好。泳池停止服务。而这并非从现在开始。这是我看到的唯一缺点。我会回来的
Room was open and dirty when we got there. Thankfully the receptionist helped us clean it out by picking up nasty dirty Q tips from the room plus changing pillow cases because they had orange fluids and every morning we stay in this hotel Housekeeping comes in at 9 am and open the door even when we tell them not to. This is the second time, the first time they came in when I was in the shower. This was our last time in this place. Definitely need more staff and supervision
This is an excellent hotel to stay at. The food is fantastic. The rooms are meticulously maintained, featuring spotless cleanliness, well-organized furnishings, and a welcoming ambiance. The staff consistently exhibits a friendly demeanor, greeting guests with warm smiles and attentive service, ensuring a comfortable and memorable stay.
Yes! The room was clean & the staff were friendly. The breakfast was delicious. The kitchen lady was helping out at the front desk and she was so kind although she had a lot to do. I would definitely return & recommend someone to stay here!
Disappointed that the pool as dirty and the hot tub didn’t work. Hotel is clean and rooms are large. Breakfast is good, but not open very long.
This is our second time at this comfort suites. Both occasions staff has been very friendly made us feel welcome even for a late check in this time. At check we checked right at cut off time for check out and they were always with a smile making sure our stay was a great one from being to end.
Manager came quickly to help me with the blackout shade that was stuck. Very clean room & bathroom.
Spend more for better quality
The room could use some updates. The shower had peeling wallpaper, cracks, and what looked like leftover adhesive of some sort. The bed was comparable to lying on a cement slab. The lobby music was heard through the wall when the tv was off. Front desk staff was super friendly.
Friendly staff and good location. The beds were comfortable and clean. Overall recommend
It was a really nice place it was clean and the staff was very friendly and helpful.