Liked the space in the room, but it has a weird smell. Need to change at less the carpet, it’s so dirty. Everything else was fine.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the spaciousness of your room. However, we sincerely apologize for the odor and the condition of the carpet you encountered. Your comments have been shared with our housekeeping and maintenance teams to ensure this issue is addressed promptly. We appreciate your understanding and hope to have another opportunity to provide you with an improved stay.
4.0分
其他
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The room was very nice. All the staff was very friendly and helpful. The bed was a little to high up. Had some problems getting in and out of bed. Breakfast was good.
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酒店回复: Thank you for sharing your feedback and for rating your stay an 8 out of 10. We’re glad to hear you enjoyed your room, breakfast, and the friendly service from our team. We appreciate your comment about the bed height and will certainly keep that in mind for future improvements to ensure greater comfort for all our guests. We hope to welcome you back again soon.
5.0分
家庭亲子
Clean for the most part. Dont like the fact that you can bring pets to stay. Breakfast was really good. Price was high imo but a big event was in town.
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酒店回复: Thank you for taking the time to share your feedback! We’re glad you enjoyed our breakfast and cleanliness during your stay. We understand that our pet-friendly policy may not be for everyone, but many of our guests appreciate being able to travel with their pets. We also appreciate your understanding regarding rates during special events. We hope to have the opportunity to welcome you back again soon!
4.0分
其他
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Good simple room and hotel. Easy to walk to a lot of things since traffic was insane. Nice to have cold water in the lobby all the time. They had a basket of umbrellas on rainy days for guests which I thought was nice.
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酒店回复: Thank you for sharing your feedback! We're glad you enjoyed your stay and appreciated our convenient location, complimentary lobby water, and umbrellas for those rainy days. We’re happy to hear these touches helped make your visit more comfortable. We hope to welcome you back again soon!
5.0分
其他
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Like home
Our stay at La Quinta was great. Only gave 4 stars on one part due to the desk chair, and a couple other minor things being broken or loose. Otherwise it was comfortable and enjoyed the stay.
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酒店回复: Thank you for your wonderful 10 out of 10 rating and for sharing your feedback! We’re so glad to hear that your stay felt like home and that you found it comfortable and enjoyable. We also appreciate your note about the desk chair and minor maintenance items — we’ll be sure to address those promptly. We hope to welcome you back to La Quinta again soon for another great stay!
4.0分
家庭亲子
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Housekeeping was fantastic. Friendly staff. Room was tight but stated it slept 5 people. No exhaust in the bathroom ..yikes..:)
Breakfast meal was really good. Hot waffles. Scrambled eggs. Biscuits with gravy. All good. Overall, nice place to stay. The kids loved the pool and hot tub!!
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酒店回复: Thank you for sharing your feedback! We’re delighted to hear that you enjoyed your stay with us and that our housekeeping team, breakfast options, and pool area made a great impression. We appreciate your comments about the room size and bathroom ventilation — this helps us identify where we can make improvements. It’s wonderful to know your family had a great time, and we hope to welcome you all back again soon!
5.0分
家庭亲子
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This was the best stay I’ve had anywhere in years. Breakfast was great also. Pool open 24 hours amazing! Wish we could have enjoyed the hot tub but there were teenagers overtaking it.
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酒店回复: Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such an enjoyable stay and appreciated our breakfast and 24-hour pool. We’re sorry you weren’t able to fully enjoy the hot tub due to crowding. We truly appreciate your kind words and hope to welcome you back for another great stay soon.
5.0分
情侣出游
Parking was safe. Area was safe. Lots of tourists. Traffic was crazy. Staff was very pleasant.
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酒店回复: Thank you so much for your perfect rating and kind feedback! We’re delighted to hear you felt safe and enjoyed our friendly staff. We understand traffic in the area can get busy with all the visitors, and we truly appreciate your patience. We hope to welcome you back again soon for another pleasant stay!
5.0分
其他
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It was our 25 th anniversary trip. We enjoyed how friendly the staff was. We stayed on the first floor and it was very clean . Breakfast was hot and fresh with a good variety of food . Fresh coffee all day .It was our first time staying her and we will definitely book with them again.
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酒店回复: Thank you so much for sharing your wonderful feedback and for choosing to celebrate your 25th anniversary with us! We’re honored to have been a part of such a special occasion. It’s wonderful to hear that our friendly team, clean accommodations, and fresh breakfast made your stay enjoyable. We’re also delighted that you appreciated the fresh coffee throughout the day. We look forward to welcoming you back for another memorable stay on your next visit to Pigeon Forge!
5.0分
情侣出游
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Nice place, room could use some new furniture.
Noise outside from all the young people with all the crazy cars was a little much, but nothing to do with the hotel
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酒店回复: Thank you for your wonderful rating and for sharing your feedback. We’re delighted to hear you enjoyed your stay and appreciated our hotel. We understand how outside noise can sometimes be bothersome, especially during busy times in Pigeon Forge, and we appreciate your understanding that it’s beyond our control. Your comment about the furniture is also valuable, as we’re continuously working with our ownership team on ongoing upgrades throughout the property. We hope to welcome you back again soon for another enjoyable visit!
Liked the space in the room, but it has a weird smell. Need to change at less the carpet, it’s so dirty. Everything else was fine.
The room was very nice. All the staff was very friendly and helpful. The bed was a little to high up. Had some problems getting in and out of bed. Breakfast was good.
Clean for the most part. Dont like the fact that you can bring pets to stay. Breakfast was really good. Price was high imo but a big event was in town.
Good simple room and hotel. Easy to walk to a lot of things since traffic was insane. Nice to have cold water in the lobby all the time. They had a basket of umbrellas on rainy days for guests which I thought was nice.
Like home
Our stay at La Quinta was great. Only gave 4 stars on one part due to the desk chair, and a couple other minor things being broken or loose. Otherwise it was comfortable and enjoyed the stay.
Housekeeping was fantastic. Friendly staff. Room was tight but stated it slept 5 people. No exhaust in the bathroom ..yikes..:)
Breakfast meal was really good. Hot waffles. Scrambled eggs. Biscuits with gravy. All good. Overall, nice place to stay. The kids loved the pool and hot tub!!
This was the best stay I’ve had anywhere in years. Breakfast was great also. Pool open 24 hours amazing! Wish we could have enjoyed the hot tub but there were teenagers overtaking it.
Parking was safe. Area was safe. Lots of tourists. Traffic was crazy. Staff was very pleasant.
It was our 25 th anniversary trip. We enjoyed how friendly the staff was. We stayed on the first floor and it was very clean . Breakfast was hot and fresh with a good variety of food . Fresh coffee all day .It was our first time staying her and we will definitely book with them again.
Nice place, room could use some new furniture.
Noise outside from all the young people with all the crazy cars was a little much, but nothing to do with the hotel