酒店回复: Thank you so much for your wonderful review and recommendation! We’re thrilled to hear that you found our location convenient, our rooms spotlessly clean, and our breakfast satisfying—with hot options to start your day right.It’s also great to know our team made a positive impression. Providing excellent value and warm hospitality is what we strive for, and your kind words mean a lot to us.We hope to welcome you back the next time you’re passing through Charlotte!
3.0分
其他
原文
翻译提供方：Google
不推荐这家酒店。由于附近有州际公路，房间很吵。 SAS 早餐太难吃了。晚上你就会感到害怕，因为酒店前面会有一些闲逛的人，你需要开车送他们去某个地方接人。有点吓人。
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酒店回复: Hi, we're sorry to hear that your stay did not meet your expectations. We are actively working on improving soundproofing in our rooms due to the nearby interstate. We’re also reviewing the quality of our breakfast offerings and taking additional steps to ensure guest safety around the property. We truly appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.
3.0分
其他
原文
翻译提供方：Google
这家酒店非常舒适。房间的地板很脏。我要求打扫，他们打扫了。
他们的服务非常好。前台接待员让我们的沟通更加顺畅。
早餐美味可口。
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酒店回复: Thank you so much for your detailed feedback. We’re sorry to hear that the cleanliness of your room didn’t fully meet your expectations, but we’re glad our front desk team and customer service made your experience more pleasant. We apologize for the dust on the floor, and we truly appreciate you bringing it to our attention so that we could address it right away. We're constantly striving to improve, and your input is invaluable. We’re happy that you enjoyed our breakfast and the overall hospitality, and we hope to welcome you back for an even better experience next time. Thank you for choosing Quality Inn Matthews
5.0分
其他
原文
翻译提供方：Google
非常好！
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酒店回复: ¡Muchas gracias por la calificación de 10/10! Nos alegra saber que tuvo una muy buena experiencia con nosotros. Esperamos darle la bienvenida nuevamente muy pronto. 🌟
5.0分
其他
原文
翻译提供方：Google
非常棒，非常舒服。
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酒店回复: Thank you so much for your wonderful review! We're thrilled to hear you had a great experience with us. We can't wait to welcome you back!
4.0分
其他
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Room was well kept. Had all amenities needed and breakfast was also good. Downside was the cigarette/smoking smell in common areas and room aisle that sometimes got to the room. Also we got a room close to the dumpster and were woke up at 6am when they were picking the trash out
5.0分
情侣出游
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My husband and I stayed here on the way to the mountains. It was clean and the front desk was super helpful. Breakfast and coffee were very good and hotel was clean. Great for an overnight stay.
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酒店回复: Thank you so much for your wonderful review! We’re thrilled to hear that you and your husband enjoyed your stay, found our hotel clean, and appreciated our helpful front desk team. It’s great to know you enjoyed breakfast and coffee as well. We’re glad we could provide a comfortable stop on your way to the mountains and hope to welcome you back on your next journey!
5.0分
其他
The room was very clean and very spacious. Everything was wonderful could not believe the price so very, very worth it.
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酒店回复: Thank you for your fantastic review! We’re delighted to hear that you enjoyed your spacious and clean room and felt that your stay offered great value. Your kind words mean a lot to our team, and we look forward to welcoming you back for another wonderful stay!
4.0分
其他
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This hotel had good ratings which I found to be on target. The front desk and housekeeping staff was very polite and friendly. The interior was nice; you could tell it has been remodeled recently. I would return without hesitation.
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酒店回复: Thank you so much for your kind words and great rating! We’re delighted to hear that you enjoyed our friendly staff, the remodeled interior, and that the experience met your expectations. We truly appreciate your trust and look forward to welcoming you back without hesitation! 🌟
5.0分
家庭亲子
Very clean room staff very pleasant and polite. Breakfast good, breakfast area very clean and well kept. Would definitely stay there again.
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酒店回复: Thank you so much for your wonderful review! We’re delighted to hear you enjoyed the clean room, friendly staff, and well-kept breakfast area. Your kind words mean a lot to us, and we look forward to welcoming you back again soon! 🌟
对于途经夏洛特的旅客来说，这里是一处便利的住宿。房间一尘不染，每日更换床单，并提供美味的早餐（包括热菜）。员工非常友好。物超所值。强烈推荐。
不推荐这家酒店。由于附近有州际公路，房间很吵。 SAS 早餐太难吃了。晚上你就会感到害怕，因为酒店前面会有一些闲逛的人，你需要开车送他们去某个地方接人。有点吓人。
这家酒店非常舒适。房间的地板很脏。我要求打扫，他们打扫了。
他们的服务非常好。前台接待员让我们的沟通更加顺畅。
早餐美味可口。
非常好！
非常棒，非常舒服。
Room was well kept. Had all amenities needed and breakfast was also good. Downside was the cigarette/smoking smell in common areas and room aisle that sometimes got to the room. Also we got a room close to the dumpster and were woke up at 6am when they were picking the trash out
My husband and I stayed here on the way to the mountains. It was clean and the front desk was super helpful. Breakfast and coffee were very good and hotel was clean. Great for an overnight stay.
The room was very clean and very spacious. Everything was wonderful could not believe the price so very, very worth it.
This hotel had good ratings which I found to be on target. The front desk and housekeeping staff was very polite and friendly. The interior was nice; you could tell it has been remodeled recently. I would return without hesitation.
Very clean room staff very pleasant and polite. Breakfast good, breakfast area very clean and well kept. Would definitely stay there again.