酒店回复: Dear Arturo,Thank you so much for your kind words! We’re thrilled to know that everything was perfect during your stay. It's always our goal to provide a smooth and enjoyable experience, and we're so happy you were pleased.Sincerely,Hotel Manager
4.0分
其他
原文
翻译提供方：Google
还好……
展开
酒店回复: Dear Kathleen,Thank you for your review! We're glad to hear that you had a positive experience with us. Your feedback is important, and we appreciate your insights as we continue to enhance our guest experience. We hope to have the opportunity to welcome you again soon.Sincerely, Hotel Manager
2.0分
其他
The sheets wasn’t washed or smelled fresh pillows are not comfortable rooms even smell bad they need air fresheners in rooms an hallway
展开
酒店回复: Dear Porsha,We appreciate you sharing your experience and regret that your stay did not meet expectations. We take your concerns about the freshness of sheets, pillows, and room odors seriously, and we will review our housekeeping procedures and consider additional measures such as air fresheners to enhance comfort throughout the property. Your feedback is valuable in helping us improve the guest experience for future stays.Sincerely,Hotel Manager
4.0分
情侣出游
展开
We stayed here for a family gathering and couldn’t have picked a better spot! The Sleep Inn motel’s location was excellent, with Sam’s Club, Costco, and plenty of restaurants nearby, making everything convenient.
The price of our stay was consistent with other hotels in the area, which made it a fair value for what we needed. It wasn’t luxurious, but it served its purpose well for a short weekend.
The room was clean and good shape—air conditioning/heater worked great—but the hallway could use some fresh paint and updated carpet. One issue we noticed was the thin walls; we could clearly hear conversations from the room next door, which made it hard to relax at times.
The hotel front desk staffs were awesome and friendly.
展开
酒店回复: Dear QuocHop,We are glad to know you and your family enjoyed your stay and appreciated our convenient location, clean room, and friendly front desk team. It is great that the amenities and pricing met your expectations for a comfortable weekend stay. We have noted your feedback regarding the hallway appearance and sound insulation, and our management team will look into these areas for improvement. Your detailed review is truly valued.Sincerely,Hotel Manager
1.0分
其他
展开
Roach Hotel! Stayed 1 night and I killed 3 roaches within 1 hour. I’m sure there were more but I could not wait to get out of there. One was crawling all over my breakfast that I sat on the nightstand for 10 seconds. I took the dead roaches to the front desk. The woman at the front desk was very nice and assured me that the manager would call me when he arrived at the hotel. That was Sunday and it is now Wednesday with no call.
展开
酒店回复: Dear Guest,Thank you Lisa for sharing your experience. We are truly sorry for the inconvenience you faced and understand how upsetting this must have been. Your feedback has been shared with our housekeeping and management teams to ensure immediate attention and improvement. We appreciate your honesty and patience.Sincerely, Hotel Manager
1.0分
家庭亲子
展开
One of the worst hotels I’ve ever stayed in. So old and run down. Water takes forever to get warm. Towels and washcloths are poly cotton. WTH? Feels like washing and drying with plastic. No conditioner in the shower. Shampoo was crap. No body wash. Beds are hard and pillows are lumpy. Tv is older than I am. Really really bad.
展开
酒店回复: Dear Guest,We’re very sorry to hear about your disappointing experience. Your feedback regarding the room condition, amenities, and overall comfort is important and will be shared with our team to address these issues. Thank you for taking the time to let us know.Sincerely, Hotel Manager
1.0分
情侣出游
Room was musty and had mold in some areas. Hallways smelled and carpet was very old and dirty. Beds were okay.
展开
酒店回复: Dear Guest,Thank you for sharing your feedback. We are very sorry that the room and hallways did not meet your expectations. Your comments are valuable and will help us improve cleanliness and maintenance. We hope to provide a fresher and more comfortable experience for our guests in the future.Sincerely, Hotel Manager
3.0分
其他
Absolutely the most uncomfortable bed ever. AC was weak and couldnt keep the room cool. The floor was dirty with bits of trash like peanut shells.
展开
酒店回复: Dear Guest,Thank you for sharing your feedback. We’re very sorry to hear about the issues with the bed, A/C, and cleanliness. Your comments will be shared with our team to address these concerns and improve the guest experience.Sincerely, Hotel Manager
总体感觉一般，无法和国内酒店比较
我很喜欢这里，服务非常好。
工作人员非常友好。
一切都很完美
还好……
The sheets wasn’t washed or smelled fresh pillows are not comfortable rooms even smell bad they need air fresheners in rooms an hallway
We stayed here for a family gathering and couldn’t have picked a better spot! The Sleep Inn motel’s location was excellent, with Sam’s Club, Costco, and plenty of restaurants nearby, making everything convenient.
The price of our stay was consistent with other hotels in the area, which made it a fair value for what we needed. It wasn’t luxurious, but it served its purpose well for a short weekend.
The room was clean and good shape—air conditioning/heater worked great—but the hallway could use some fresh paint and updated carpet. One issue we noticed was the thin walls; we could clearly hear conversations from the room next door, which made it hard to relax at times.
The hotel front desk staffs were awesome and friendly.
Roach Hotel! Stayed 1 night and I killed 3 roaches within 1 hour. I’m sure there were more but I could not wait to get out of there. One was crawling all over my breakfast that I sat on the nightstand for 10 seconds. I took the dead roaches to the front desk. The woman at the front desk was very nice and assured me that the manager would call me when he arrived at the hotel. That was Sunday and it is now Wednesday with no call.
One of the worst hotels I’ve ever stayed in. So old and run down. Water takes forever to get warm. Towels and washcloths are poly cotton. WTH? Feels like washing and drying with plastic. No conditioner in the shower. Shampoo was crap. No body wash. Beds are hard and pillows are lumpy. Tv is older than I am. Really really bad.
Room was musty and had mold in some areas. Hallways smelled and carpet was very old and dirty. Beds were okay.
Absolutely the most uncomfortable bed ever. AC was weak and couldnt keep the room cool. The floor was dirty with bits of trash like peanut shells.