酒店回复: Dear Arturo,Thank you so much for your kind words! We’re thrilled to know that everything was perfect during your stay. It's always our goal to provide a smooth and enjoyable experience, and we're so happy you were pleased.Sincerely,Hotel Manager
4.0分
其他
原文
翻译提供方:Google
还好……
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酒店回复: Dear Kathleen,Thank you for your review! We're glad to hear that you had a positive experience with us. Your feedback is important, and we appreciate your insights as we continue to enhance our guest experience. We hope to have the opportunity to welcome you again soon.Sincerely, Hotel Manager
1.0分
情侣出游
Room was musty and had mold in some areas. Hallways smelled and carpet was very old and dirty. Beds were okay.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We are very sorry that the room and hallways did not meet your expectations. Your comments are valuable and will help us improve cleanliness and maintenance. We hope to provide a fresher and more comfortable experience for our guests in the future.Sincerely, Hotel Manager
3.0分
其他
Absolutely the most uncomfortable bed ever. AC was weak and couldnt keep the room cool. The floor was dirty with bits of trash like peanut shells.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re very sorry to hear about the issues with the bed, A/C, and cleanliness. Your comments will be shared with our team to address these concerns and improve the guest experience.Sincerely, Hotel Manager
2.0分
其他
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I originally booked a 6-night stay to relax and clear my mind, but the conditions were unacceptable, and I left after only 2 nights. People were openly smoking **** in the parking lot, the room had a roach, and the carpet had a terrible odor. I even had to wedge a chair against the door for safety during my stay. This experience was a complete waste of money. The reviews and photos online are misleading—nothing like reality. Definitely false advertising. I will never stay here again.
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酒店回复: Dear Guest,We’re very sorry to hear about your experience and sincerely apologize for the issues you encountered with cleanliness, safety, and the property environment. Your feedback is taken seriously and will be shared with our management team to address these concerns. We regret that your stay did not meet expectations and understand your frustration.Sincerely, Hotel Manager
5.0分
家庭亲子
Not bad for the price. We needed a place to stay that allowed cats since we were having work done on our house for the weekend. Over all not a bad stay!
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酒店回复: Dear Guest,Thank you for your feedback! We’re glad you found our hotel accommodating and enjoyed your stay. We hope to welcome you and your cats again in the future!Sincerely, Hotel Manager
4.0分
其他
Pleasant Stay
It was good. The hotel room needs to renovate their rooms. Bit it was clean and the staff was professional. I recommend family to stay there.
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酒店回复: Dear Guest, Thank you for your kind words and recommendation. We're glad to hear you found the room clean and our staff professional. We appreciate your feedback about the need for renovations and will take it into consideration as we continue to improve. We look forward to welcoming you and your family again soon!Sincerely, Hotel Manager
5.0分
其他
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I have to commend the staff at Sleep Inn. They were very courteous and responsive. The evening desk clerk, Jose was very helpful and courteous. The housekeeping and maintenance was very attentive and helpful as well. For instance upon arrival I noticed one of the lights wasn't working so I mentioned it to one the housekeeping staff and in less than 15 minutes the maintenance staff and resolved the problem quickly. Please convey my gratitude to the hardworking staff at Sleep Inn. Thank you.
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酒店回复: Dear Guest,Thank you so much for your kind words and for recognizing our team at Sleep Inn. We’re thrilled to hear that Jose, along with our housekeeping and maintenance staff, made such a positive impression during your stay. Your experience is exactly what we strive for—courteous, responsive service and prompt attention to any needs.We’ll be sure to pass along your gratitude to the entire team. It means a lot to them to know their hard work is noticed and appreciated. We look forward to welcoming you back soon!Sincerely, Hotel Manager
总体感觉一般,无法和国内酒店比较
我很喜欢这里,服务非常好。
工作人员非常友好。
一切都很完美
还好……
Room was musty and had mold in some areas. Hallways smelled and carpet was very old and dirty. Beds were okay.
Absolutely the most uncomfortable bed ever. AC was weak and couldnt keep the room cool. The floor was dirty with bits of trash like peanut shells.
I originally booked a 6-night stay to relax and clear my mind, but the conditions were unacceptable, and I left after only 2 nights. People were openly smoking **** in the parking lot, the room had a roach, and the carpet had a terrible odor. I even had to wedge a chair against the door for safety during my stay. This experience was a complete waste of money. The reviews and photos online are misleading—nothing like reality. Definitely false advertising. I will never stay here again.
Not bad for the price. We needed a place to stay that allowed cats since we were having work done on our house for the weekend. Over all not a bad stay!
Pleasant Stay
It was good. The hotel room needs to renovate their rooms. Bit it was clean and the staff was professional. I recommend family to stay there.
I have to commend the staff at Sleep Inn. They were very courteous and responsive. The evening desk clerk, Jose was very helpful and courteous. The housekeeping and maintenance was very attentive and helpful as well. For instance upon arrival I noticed one of the lights wasn't working so I mentioned it to one the housekeeping staff and in less than 15 minutes the maintenance staff and resolved the problem quickly. Please convey my gratitude to the hardworking staff at Sleep Inn. Thank you.