酒店回复: Thank you for taking the time to complete this review for our hotel. I am pleased to hear that you enjoyed your stay with us. I hope you will return to stay with us again if your travels bring you back to Pampa. Thank you again for completing this review.
2.0分
其他
原文
翻译提供方：Google
加热器坏了！垃圾！
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酒店回复: Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5.0分
家庭亲子
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Everything was clean, the staff was nice and very helpful. We had an issue with the key to our room and the staff was quick to correct the issue. Would stay here again if passing through.
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酒店回复: Thank you for taking the time to complete this review for our hotel. I am pleased to hear that you enjoyed your stay with us. I hope you will return to stay with us again if your travels bring you back to Pampa. Thank you again for completing this review.
5.0分
家庭亲子
Great location. Walkable to restaurants and shopping. Clean hotel inside and out. Great free breakfast. I felt safe for my vehicle and myself.
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酒店回复: Thank you for taking the time to complete this review for our hotel. I am pleased to hear that you enjoyed your stay with us. I hope you will return to stay with us again if your travels bring you back to Pampa. Thank you again for completing this review.
5.0分
其他
Our hotel stay at the Best Western was very nice. The facility was very clean and quiet. There was a restaurant next door that was really good.
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酒店回复: Thank you for taking the time to complete this review for our hotel. I am pleased to hear that you enjoyed your stay with us. I hope you will return to stay with us again if your travels bring you back to Pampa. Thank you again for completing this review.
2.0分
其他
No water for bath or shower.
Maid service knocked on door 3 hours before check out
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酒店回复: Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
3.0分
其他
It was OK. The service was pretty poor. The front desk staff was not very friendly.
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酒店回复: Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5.0分
其他
Awesome
Awesome, very clean beer quiet super comfy bed
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酒店回复: Thank you for taking the time to complete this review for our hotel. I am pleased to hear that you enjoyed your stay with us. I hope you will return to stay with us again if your travels bring you back to Pampa. Thank you again for completing this review.
1.0分
商务出差
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There was nowhere to park close to our room, when checking they did not tell us that and they knew we were from out of town. It said they had a pool so I took my bathing suit, only had an outdoor pool that looked so disgusting. We got accused of smoking in the room so they could charge us extra, we had the “do not disturb “ sign on door and they went into our room anyway. Then when I complained about them going into our room anyways they took my “do not disturb” sign off the door handle and placed it on the ground RIGHT in front of our room. Very unprofessional behavior!!! There was trash all over the parking lot. We were so ready to get out of there. Very weird vibe there. And I kept hearing a camera clicking noise. About 3 different times and the tv was off so it couldn’t have been that. I’ve been to plenty “non smoking” rooms and they all normally smell faintly of smoke but this is the first time it’s ever been blamed on us. We were barely at the room this trip. We just had to come to let my husband sign some paperwork and were very busy doing that the whole one day we were there. We checked in about 11pm-12am as we had to drive all the way from Tennessee. So we had to get up early the next morning to go handle some business and didn’t get back to the room until about 5pm. My husband had to change the tensioner pulley on our equinox so we weren’t in the room until about 9-10pm to go to sleep. Will NEVER stay again if we ever have to go back there.
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酒店回复: Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
房间住一晚还行吧。
我真希望我之前看了图片和评论的。
房间过时了，有点丑。
天花板有漏水损坏的痕迹，卫生间的门也坏得很厉害。
外面环境也一样。
这里主要都是工人入住，所以如果你想早上4点半就醒，一直听到噪音直到退房，那就住这儿吧，哈哈 😂。不过，我倒没觉得不安全。
一切都非常安全和安静
加热器坏了！垃圾！
Everything was clean, the staff was nice and very helpful. We had an issue with the key to our room and the staff was quick to correct the issue. Would stay here again if passing through.
Great location. Walkable to restaurants and shopping. Clean hotel inside and out. Great free breakfast. I felt safe for my vehicle and myself.
Our hotel stay at the Best Western was very nice. The facility was very clean and quiet. There was a restaurant next door that was really good.
No water for bath or shower.
Maid service knocked on door 3 hours before check out
It was OK. The service was pretty poor. The front desk staff was not very friendly.
Awesome
Awesome, very clean beer quiet super comfy bed
There was nowhere to park close to our room, when checking they did not tell us that and they knew we were from out of town. It said they had a pool so I took my bathing suit, only had an outdoor pool that looked so disgusting. We got accused of smoking in the room so they could charge us extra, we had the “do not disturb “ sign on door and they went into our room anyway. Then when I complained about them going into our room anyways they took my “do not disturb” sign off the door handle and placed it on the ground RIGHT in front of our room. Very unprofessional behavior!!! There was trash all over the parking lot. We were so ready to get out of there. Very weird vibe there. And I kept hearing a camera clicking noise. About 3 different times and the tv was off so it couldn’t have been that. I’ve been to plenty “non smoking” rooms and they all normally smell faintly of smoke but this is the first time it’s ever been blamed on us. We were barely at the room this trip. We just had to come to let my husband sign some paperwork and were very busy doing that the whole one day we were there. We checked in about 11pm-12am as we had to drive all the way from Tennessee. So we had to get up early the next morning to go handle some business and didn’t get back to the room until about 5pm. My husband had to change the tensioner pulley on our equinox so we weren’t in the room until about 9-10pm to go to sleep. Will NEVER stay again if we ever have to go back there.