酒店回复: Dear Guest,Thank you for your wonderful feedback. We are thrilled to know you enjoyed the clean rooms and overall experience. Your suggestion about expanding the breakfast seating area has been noted for future consideration. We are delighted you plan to stay with us again and look forward to welcoming you back soon.Sincerely, Hotel Manager
4.0分
情侣出游
展开
The room was good. It was clean and good for a day or 2 stay. We were not impressed with the staff. They were not rude, they were just "there". The room staff were very nice.
展开
酒店回复: Dear Guest,Thank you for sharing your feedback. We are glad to know the room was clean and comfortable for your stay. We have noted your comments regarding the overall staff engagement and will review this with our team to strengthen guest interaction, while appreciating the positive mention of our room staff. We remain focused on providing a warm and welcoming experience for every visit.Sincerely, Hotel Manager
4.0分
其他
展开
My late husband and I always stay here. We found the rooms to be larger than most. It's quiet and the staff are very helpful. I returned this year and stayed by myself. Still exactly as it has always been.
展开
酒店回复: Dear Guest,Thank you for sharing such heartfelt feedback. We are glad to know the quiet setting, spacious rooms, and helpful staff have continued to make your stays comfortable over the years. It is meaningful to hear that the experience remains consistent and welcoming for you. We appreciate your trust and remain focused on providing a warm and well-cared-for environment each time you return. We hope to welcome you again soon.Sincerely, Hotel Manager
1.0分
其他
I reserved a room with a kitchenette, but it was unavailable. I showed my booking details to the desk manager, but she seemed uninterested in listening.
展开
酒店回复: Dear Guest,Thank you for sharing your perspective. We have noted your concern regarding the booked kitchenette and the interaction at the desk, and this will be reviewed with our team to ensure better clarity and attention to guest expectations. We remain focused on providing a smoother and more reliable experience during future stays. We hope to welcome you again soon.Sincerely, Hotel Manager
5.0分
其他
The room had an extra sink near the microwave and minifridge. Staff was helpful. Parking was plentiful.
展开
酒店回复: Dear Guest,Thank you for sharing your experience. We are pleased to know the room setup with the extra sink, microwave, and minifridge added convenience to your stay. It is great to hear that our staff was helpful and that the plentiful parking made things easier. We appreciate your feedback and look forward to welcoming you again.Sincerely, Hotel Manager
3.0分
其他
Found a dead bug in my bed, other than that, OK. Breakfast was terrible, but room rate prepared me for that. You get what ypu pay for.
展开
酒店回复: Dear Guest,Thank you for sharing your experience. We have noted your comments about the bug and breakfast quality. These concerns will be reviewed with our housekeeping and breakfast teams to enhance overall comfort. We remain focused on providing a better and more consistent experience moving forward. We hope to welcome you again soon.Sincerely, Hotel Manager
酒店位置不错,相对比较安静,好停车,干净整洁。去大烟山公园入住鸽子谷是好的选择。
从入住到客房服务人员,每个人都非常友好,免费早餐也很不错。床和枕头都非常棒,但泳池有点小,而且躺椅不够。我们还会再来入住的。
房间整洁,早餐好。
诺克斯维尔最好的酒店
这家酒店太棒了!房间非常干净。我唯一的建议是可以扩大早餐座位区,但总的来说,我们很喜欢住在这里,如果下次再来,我们还会预订这里。住在这里,你不会失望的。
The room was good. It was clean and good for a day or 2 stay. We were not impressed with the staff. They were not rude, they were just "there". The room staff were very nice.
My late husband and I always stay here. We found the rooms to be larger than most. It's quiet and the staff are very helpful. I returned this year and stayed by myself. Still exactly as it has always been.
I reserved a room with a kitchenette, but it was unavailable. I showed my booking details to the desk manager, but she seemed uninterested in listening.
The room had an extra sink near the microwave and minifridge. Staff was helpful. Parking was plentiful.
Found a dead bug in my bed, other than that, OK. Breakfast was terrible, but room rate prepared me for that. You get what ypu pay for.