酒店回复: We are sorry to hear that you did not have a pleasant stay and several issues. Rest assured we are taking each of your comments and striving to improve.
5.0分
朋友出游
原文
翻译提供方:Google
我们在这里住了两天,只有一天吃了早餐。早餐有炒鸡蛋、香肠、吐司面包、三种果汁、酸奶和速溶热麦片。
床很舒服,但我觉得枕头太软了。
有很多地方可以吃晚餐。
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酒店回复: Thank you for your review. We look forward to your next stay with us.
3.0分
其他
原文
翻译提供方:Google
为什么成人的马桶离地面这么低?
还要搬座椅来加马桶,真是太糟糕了。
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酒店回复: Thank you for your review. Our hotel is an older hotel that has been here for over 33 years, We are sorry that your stay was not up to your expectations, since this is an older hotel, we try to provide a clean & accommodating atmosphere for our guest. We truly appreciate your feedback and have passed it along to the proper department.
5.0分
情侣出游
Service, staff, condition, always consistently good! We have stayed here many times, and familiar with the staff! Feels like home!
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酒店回复: Thank you for your wonderful review and for being one of our loyal guests. Were truly delighted to know that you enjoy your overall stay with us and we're looking forward to welcoming you home again soon.
5.0分
其他
Yes everything was perfect. Definitely will stay when I can. Thank you for the excellent visit.
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酒店回复: Thank you for your review. We appreciate your business with us, and we are glad you had a great time, We will look forward for your next stay.
3.0分
家庭亲子
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As soon as we checked in there was Gentleman in the lobby that was trying to offer free tickets. The catch time share. We told them we were booked for the week. Then they had the nerve to call our room and say they were the concierge. The front desk was aware of it, not concerned. We complained to the manager , and was told we wouldn’t be bothered the rest of our trip.
Didn’t try the breakfast there all week, only because the vacation people were there.
The room itself was clean, the tub had drywall compound stained in the tub.
The toilet ran all week. Maintenance came once and did nothing. The WiFi is horrible even after connecting to their network.
We had reservations for the whole week. We left a day early, staff could have been a little more accommodating.
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酒店回复: We apologize that you did not take advantage of the free complimentary breakfast and that you also had issues with the free wifi. However, time share company is not staffed during morning and are also a separateentity
5.0分
其他
Everything was good...i specially loved the girls at the frontdesk...they made me feel welcomed...thank you!!
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酒店回复: Thank you for your 5 star review. We look forward to your next visit with us.
4.0分
情侣出游
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The room was clean and adequate, but the whole way it was poorly lighted, and the carpet wasn’t clean. The staff was very helpful, even helping unload my luggage from the cart into the room. I didn’t eat breakfast, but the parking was fine.
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酒店回复: We apologized that you experienced some minor housekeeping issues but happy to hear that your overall stay was pleasant
陈设还是老了点,不过包早餐和免费停车,算是一个亮点
我们住得很棒,这是我们第三次入住这家酒店,每次都很享受。这次我们注意到了一些翻新,虽然很不错,但床不如以前舒服了,而且看起来不像真正的大床,更像是双人床,所以如果你住在这里,最好选择特大床。马桶太矮了,几乎要坐在地上。除此之外,一切都很棒,退房时与 Sammy 的沟通非常愉快,她人非常好。
凉亭很漂亮。如果是多人聚会,有很多公共空间。礼宾部从来没来过;即使我们被告知他会来,他也一直不在。特意回酒店想买“The Island”的免费门票……结果没来。第一天早餐时,果汁机坏了。前台人员的服务意识不如我预期,也不像我习惯的那样。泳池在我们看来都不“对劲”。淋浴间很干净,但因为有锈迹,看起来很脏。房间需要重新装修。床不舒服。床底下有个奇怪的框架,晃来晃去的。空调没开,所以我们到的时候房间里特别热。行李车好像随时都会散架……滚动起来不太顺畅。早餐还不错。可能不会再住那里了,但我相信肯定还有更糟糕的地方。我觉得鸽子谷和加特林堡都挺破败的。
我们在这里住了两天,只有一天吃了早餐。早餐有炒鸡蛋、香肠、吐司面包、三种果汁、酸奶和速溶热麦片。
床很舒服,但我觉得枕头太软了。
有很多地方可以吃晚餐。
为什么成人的马桶离地面这么低?
还要搬座椅来加马桶,真是太糟糕了。
Service, staff, condition, always consistently good! We have stayed here many times, and familiar with the staff! Feels like home!
Yes everything was perfect. Definitely will stay when I can. Thank you for the excellent visit.
As soon as we checked in there was Gentleman in the lobby that was trying to offer free tickets. The catch time share. We told them we were booked for the week. Then they had the nerve to call our room and say they were the concierge. The front desk was aware of it, not concerned. We complained to the manager , and was told we wouldn’t be bothered the rest of our trip.
Didn’t try the breakfast there all week, only because the vacation people were there.
The room itself was clean, the tub had drywall compound stained in the tub.
The toilet ran all week. Maintenance came once and did nothing. The WiFi is horrible even after connecting to their network.
We had reservations for the whole week. We left a day early, staff could have been a little more accommodating.
Everything was good...i specially loved the girls at the frontdesk...they made me feel welcomed...thank you!!
The room was clean and adequate, but the whole way it was poorly lighted, and the carpet wasn’t clean. The staff was very helpful, even helping unload my luggage from the cart into the room. I didn’t eat breakfast, but the parking was fine.