Clean, great pool and hot tub. Carts easy to push. Close to The Island and walking distance to stores and restaurants and The Island. Friendly staff. Great breakfast.
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酒店回复: Thank you so much! We're thrilled to hear you loved the cleanliness, the pool, and our location. We're glad everything came together to make your stay enjoyable.
4.0分
其他
Love staying here. Lady at the front desk was a bit rude but other than that great place. I will definitely be staying here again
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酒店回复: Thank you for sharing your experience. We're glad you enjoyed your stay, and we sincerely apologize for the interaction you had at the front desk. This isn't the level of service we aim to provide. and we'll address it with our team.
4.0分
家庭亲子
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Beautiful remodeled rooms, friendly staff and convenient location. The only problem we had was the WiFi did not work. Our phones already don’t work great while in the smokies because of the 5G so we like to have WiFi to do work or our son likes to play games. We would stay here again if this issue was fixed.
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酒店回复: We're thrilled that you enjoyed your stay. Thank for your feedback and we will address the wifi issue. Look forward to seeing you again
4.0分
其他
Walking to anothr building for breakfast was a little annoying if cold out. Other then that everything was great.
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酒店回复: Thank you so much for sharing feedback. We understand that the walk to breakfast can be inconvenient. If you want to stay in the building that houses the breakfast, next time, just let us know! We hope to see you again!
5.0分
家庭亲子
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Great value. Price was important in my decision, but I was surprised how well the place turned out to be. Location was perfect for my visit. The 24/7 indoor pool was great to get a quick swim in after a long day of activities. It was small, but was never too busy to make a difference for my kids. Grocery stores are really close so getting affordable lunch or dinner with kids was easy. My only complaint is there is nowhere to eat in the room. We had to eat at the pool once because we needed a table for a particular meal. That was ok though so it was nice to have it available.
Not the prettiest or fanciest place on the block, but it had it where it counts and I'd take that over paying extra for the "fancy" place any day.
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酒店回复: Thank you so much for your thoughtful review! We're thrilled to hear that you found great value in your stay and that our location, 24/7 indoor pool, and proximity to grocery stores made things easy and enjoyable for your family. It's wonderful to know the pool was a hit after your busy days!We also appreciate your feedback about in-room dining space. While we're glad the pool area offered a workable solution, your comment is helpful as we explore ways to improve the overall guest experience.Thanks again for choosing us. We may not be the flashiest option, but we're proud to provide comfort, convenience, and real value. We’d love to welcome you and your family back anytime!
4.0分
家庭亲子
The room was clean, the staff was friendly & helpful, & the hot tub didn’t work properly. It was cold! We were disappointed because we weren't able to enjoy it.
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酒店回复: Thank you for your kind review. We are terribly sorry for any inconvenience you experienced during your stay. We hope you were able to enjoy the outdoor hot tub and we hope to have you back soon for a better stay.
5.0分
朋友出游
The property is conveniently located. The breakfast is amazing. Rooms were great as well. I would definitely stay there again.
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酒店回复: Thank you for a wonderful review! We are grateful you chose to stay with us and knowing you'll be back is the best compliment!
4.0分
家庭亲子
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The Staff, room, and convenience/location were fantastic. The breakfast was a bit lackluster. Thankful it was provided and it was a lot of options. The quality was not quite there. The orange juice was more like an orange drink like Sunny D or Tampico.
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酒店回复: Thank you for your feedback! We are so glad you had a fantastic stay. We appreciate your feedback on our breakfast and are sorry you were disappointed. We will be looking into ways to improve. We hope to welcome you back again soon!
5.0分
家庭亲子
Clean room! Breakfast had plenty of options! Convenient to everything! 24 hour pool was great addition!
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酒店回复: Thank you for the kind words! We’re so glad you enjoyed the clean room, variety at breakfast, and the convenience of our location. It’s great to hear the 24-hour pool was a hit, too! We hope to see you again soon for another great stay.
位置很棒，房间也很干净。
Clean, great pool and hot tub. Carts easy to push. Close to The Island and walking distance to stores and restaurants and The Island. Friendly staff. Great breakfast.
Love staying here. Lady at the front desk was a bit rude but other than that great place. I will definitely be staying here again
Beautiful remodeled rooms, friendly staff and convenient location. The only problem we had was the WiFi did not work. Our phones already don’t work great while in the smokies because of the 5G so we like to have WiFi to do work or our son likes to play games. We would stay here again if this issue was fixed.
Walking to anothr building for breakfast was a little annoying if cold out. Other then that everything was great.
Great value. Price was important in my decision, but I was surprised how well the place turned out to be. Location was perfect for my visit. The 24/7 indoor pool was great to get a quick swim in after a long day of activities. It was small, but was never too busy to make a difference for my kids. Grocery stores are really close so getting affordable lunch or dinner with kids was easy. My only complaint is there is nowhere to eat in the room. We had to eat at the pool once because we needed a table for a particular meal. That was ok though so it was nice to have it available.
Not the prettiest or fanciest place on the block, but it had it where it counts and I'd take that over paying extra for the "fancy" place any day.
The room was clean, the staff was friendly & helpful, & the hot tub didn’t work properly. It was cold! We were disappointed because we weren't able to enjoy it.
The property is conveniently located. The breakfast is amazing. Rooms were great as well. I would definitely stay there again.
The Staff, room, and convenience/location were fantastic. The breakfast was a bit lackluster. Thankful it was provided and it was a lot of options. The quality was not quite there. The orange juice was more like an orange drink like Sunny D or Tampico.
Clean room! Breakfast had plenty of options! Convenient to everything! 24 hour pool was great addition!