Last room. Door will not close completely so it can not be locked properly. Only the latch can be used. Stay is really bad
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酒店回复: Hello Jimmy,Thank you for sharing your experience. We understand that the security of your room is paramount, and we appreciate your feedback regarding the door issue. Your comments have been noted and will contribute to our ongoing efforts to enhance our guests' comfort and safety. We hope you will consider giving us another opportunity to provide you with a better experience in the future.
2.0分
其他
It was not as nice as the pictures and the room was very small. It wasn’t very clean and the whole place smelled of cigarettes.
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酒店回复: Dear Guest, We appreciate your feedback and apologize for any inconvenience caused. Guest satisfaction is our priority, and we will address your concerns with our team for improvement. Our commitment to providing a pleasant stay for all our guests is unwavering.
2.0分
商务出差
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Very uncomfortable stay
Very uncomfortable stay. Only one thin sheet to cover myself when sleeping. Killed one cockroach in the bathroom. Motel is tight with the soap and shampoo. By design, very little comes out of the dispensers when you pump. Too much work! Thin towels. Low water pressure in the shower. No breakfast, No coffee maker in room either.
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酒店回复: Hello Deborah, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
1.0分
其他
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Customer service
Just wanted ONE extra towel. When I asked the custodian (who had stacks of towels) for one he looked at me asked how long I’m staying for, which room I’m in, and if I’m leaving today. Since I was leaving (stayed the night of 1/25 left morning of 1/26) in the morning he said no just for that. Which I thought was rude especially the way he spoke to me. Rooms were clean but beds were creaky.
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酒店回复: Hello Samuel, We are sorry to hear about your experience regarding the towel request. Our team aims to accommodate all guest requests efficiently. We apologize if there was any misunderstanding during your interaction with the custodian. Your feedback is valuable to us, and we will address this concern with the team for improvements. We appreciate your compliments on the room cleanliness as well.
1.0分
情侣出游
No soap. Bed was very uncomfortable. No sheets for the bed
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酒店回复: Hello David, Thank you for sharing your feedback. We take guest comments seriously and will ensure your concerns are reviewed by our team. Your experience with the bedding and amenities is important to us, and it will help in maintaining the quality standards we strive for. We hope to serve you better in the future.
4.0分
家庭亲子
Motel was not the problem. There was a property across there street that played music until 1 in the morning. It was disruptive.
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酒店回复: Hello Debora,We apologize for any inconvenience caused by the noise from the neighboring property. We recommend reaching out to the local authorities or the management of that establishment to address the disturbance further. Your feedback is valuable to us, and we'll strive to ensure a comfortable stay for our future guests.
4.0分
情侣出游
It was very clean. However it is very basic. No extras at all. No coffee or anything.
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酒店回复: Hello Sabrina,We appreciate your feedback on the cleanliness of our hotel. While we offer a more streamlined experience, we regret to hear you found the lack of additional amenities disappointing. Your comments have been noted for future improvements.
3.0分
其他
It’s great if you need a quick place to stay. It was clean. My only complaint was there was no electrical outlet in the bathroom.
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酒店回复: Hello Tara,Thank you for taking the time to share your feedback with us. We are glad to hear that you found our hotel clean during your stay. Please feel free to reach out to our management team regarding any future concerns so that we can address them accordingly.
4.0分
其他
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1 night weekend stay
Bare bones room, don’t come expecting luxury. It was clean and served its purpose tho. A lamp would have been nice and very little electrical outlets. So prepare to not have one in your restroom. But overall happy with the value of the stay
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酒店回复: Hello John,We appreciate you sharing your feedback with us. It's great to hear that you found the room clean and that it served its purpose. Your comments about the lamp and electrical outlets have been duly noted for future improvements. Thank you for acknowledging the value of your stay and we hope to welcome you back again soon.
2.0分
其他
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Never have stayed at a place with basically no amenities. Stripped down room. Only frig,microwave, toilet paper and tv. Not even kleenex. Basically was a man camp, just not a portable one. No room for anything in bathroom, tiny sink area. no plug in bathroom. Only 2 plugs by the bed. The pillows were terrible, only 3 for a king with 2 people and super flat.
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酒店回复: Hello JOHN,Thank you for sharing your feedback with us. We appreciate your comments and will take them into consideration for future improvements. Guest satisfaction is important to us, and we will address your concerns with our team accordingly. We hope to welcome you back in the future for a more enjoyable stay.
Last room. Door will not close completely so it can not be locked properly. Only the latch can be used. Stay is really bad
It was not as nice as the pictures and the room was very small. It wasn’t very clean and the whole place smelled of cigarettes.
Very uncomfortable stay
Very uncomfortable stay. Only one thin sheet to cover myself when sleeping. Killed one cockroach in the bathroom. Motel is tight with the soap and shampoo. By design, very little comes out of the dispensers when you pump. Too much work! Thin towels. Low water pressure in the shower. No breakfast, No coffee maker in room either.
Customer service
Just wanted ONE extra towel. When I asked the custodian (who had stacks of towels) for one he looked at me asked how long I’m staying for, which room I’m in, and if I’m leaving today. Since I was leaving (stayed the night of 1/25 left morning of 1/26) in the morning he said no just for that. Which I thought was rude especially the way he spoke to me. Rooms were clean but beds were creaky.
No soap. Bed was very uncomfortable. No sheets for the bed
Motel was not the problem. There was a property across there street that played music until 1 in the morning. It was disruptive.
It was very clean. However it is very basic. No extras at all. No coffee or anything.
It’s great if you need a quick place to stay. It was clean. My only complaint was there was no electrical outlet in the bathroom.
1 night weekend stay
Bare bones room, don’t come expecting luxury. It was clean and served its purpose tho. A lamp would have been nice and very little electrical outlets. So prepare to not have one in your restroom. But overall happy with the value of the stay
Never have stayed at a place with basically no amenities. Stripped down room. Only frig,microwave, toilet paper and tv. Not even kleenex. Basically was a man camp, just not a portable one. No room for anything in bathroom, tiny sink area. no plug in bathroom. Only 2 plugs by the bed. The pillows were terrible, only 3 for a king with 2 people and super flat.