酒店回复: Dear Guest,We’re very sorry to hear about the condition of the room and that it led to you leaving. This is not the experience we want for our guests, and your feedback will be shared with our team to address these issues immediately. Thank you for bringing this to our attention.Sincerely, Hotel Manager
1.0分
其他
原文
翻译提供方：Google
房间很糟糕。冰箱里有腐烂的食物，床单上有血迹
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酒店回复: Dear Guest,I'm truly sorry to hear about your experience. This is not reflective of our standards, and we appreciate you bringing these issues to our attention. Please know that we take this matter seriously and will address it with our team immediately. We hope you’ll consider giving us another chance to provide you with a much better stay in the future.Sincerely, Hotel Manager
1.0分
其他
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Gross
Staff was average but the hotel itself was gross as my pictures will show. Also smelled horrible and was really hot. They even came in while we were away during the day, even though they have signs saying they won’t unless you ask, and turned our a/c back up to 78 degrees. I had to get key cards reprogrammed twice because they both stopped working. The TV did not work and the internet was free but slow enough it was hard to watch a show without buffering. Breakfast was almost non existent.
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酒店回复: Dear Guest,We’re very sorry for the issues you experienced during your stay. The cleanliness, temperature, and maintenance problems you described are unacceptable. We appreciate your feedback and will address these concerns to improve the experience for future guests.Sincerely, Hotel Manager
2.0分
其他
There was no parking spots in the hotel area. Had to park in the bank up front. Luckily I was going to be gone before dawn so no problem there.
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酒店回复: Dear Guest,Thank you for your feedback. We’re sorry for the inconvenience with parking and appreciate your understanding. We’ll review this to see how we can improve the guest experience.Sincerely, Hotel Manager
2.0分
其他
The pool was nasty dirty making it unusable. The toilet kept running when flushed, the tub wouldn’t drain so
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酒店回复: Dear Guest,We’re very sorry for the issues you experienced with the pool and bathroom. Your feedback will be shared with our team right away so we can address these maintenance concerns.Sincerely, Hotel Manager
1.0分
商务出差
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Would never recommend or stay here again.
The service desk guy wasn’t informative about the stay.i had to ask questions & receipt. My 1st night TV wasn’t workin and next day had to address again and offered another room which tv wasn’t workin in there also. The room was dirty tub carpet walls etc. breakfast office wasn’t good. I want compensation for the stay but they keep sayin the manager wasn’t available. Would never recommend or stay here again.
3.0分
家庭亲子
The property was clean and the staff was nice. We had 2 rooms. Both had broken bathroom doors that wouldn’t close properly. The rooms never got cool enough.
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酒店回复: Dear Guest,Thank you for your feedback. We’re glad you found the property clean and our staff nice. We apologize for the issues with the bathroom doors and cooling—your comments will help us improve. We appreciate you bringing this to our attention.Sincerely, Hotel Manager
2.0分
其他
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The pool was filthy dirty that we refused to swim in it. Many homeless people walking all around. Didn't feel safe.The breakfast was not good. The servers there did not keep the food stocked for all the people in there. They had me prepay for my stay the rate that was quoted online. When I checked out there was an extra charge $150.00 on my credit card that I didn't approve of. When asked about it I was told I had to speak to the manager when he came in later. I had to leave for the airport and my issue was not resolved.
设施：。
卫生：。
环境：可以
服务：可以
非常好的体验
我强烈推荐这家酒店。工作人员非常友好，房间干净、宽敞、舒适。地理位置优越。
房间和家具都很脏，地毯和家具都沾满了污渍。连床都没试过。我们离开了。
房间很糟糕。冰箱里有腐烂的食物，床单上有血迹
Gross
Staff was average but the hotel itself was gross as my pictures will show. Also smelled horrible and was really hot. They even came in while we were away during the day, even though they have signs saying they won’t unless you ask, and turned our a/c back up to 78 degrees. I had to get key cards reprogrammed twice because they both stopped working. The TV did not work and the internet was free but slow enough it was hard to watch a show without buffering. Breakfast was almost non existent.
There was no parking spots in the hotel area. Had to park in the bank up front. Luckily I was going to be gone before dawn so no problem there.
The pool was nasty dirty making it unusable. The toilet kept running when flushed, the tub wouldn’t drain so
Would never recommend or stay here again.
The service desk guy wasn’t informative about the stay.i had to ask questions & receipt. My 1st night TV wasn’t workin and next day had to address again and offered another room which tv wasn’t workin in there also. The room was dirty tub carpet walls etc. breakfast office wasn’t good. I want compensation for the stay but they keep sayin the manager wasn’t available. Would never recommend or stay here again.
The property was clean and the staff was nice. We had 2 rooms. Both had broken bathroom doors that wouldn’t close properly. The rooms never got cool enough.
The pool was filthy dirty that we refused to swim in it. Many homeless people walking all around. Didn't feel safe.The breakfast was not good. The servers there did not keep the food stocked for all the people in there. They had me prepay for my stay the rate that was quoted online. When I checked out there was an extra charge $150.00 on my credit card that I didn't approve of. When asked about it I was told I had to speak to the manager when he came in later. I had to leave for the airport and my issue was not resolved.