酒店回复: Dear Yudelvys,We are thrilled to hear that you had an excellent stay with us at Quality Inn & Suites Boone! We are delighted that you found our hotel to be a great place for families to share quality time together.Thank you for highlighting the positive aspects of your experience. We always strive to provide a comfortable and enjoyable stay for all of our guests.If there were any concerns during your stay, please know that we take all feedback seriously and are constantly looking for ways to improve. Your satisfaction is our top priority.We are proud of our staff for contributing to your positive experience. Our team works hard to ensure that guests feel welcomed and valued throughout their stay.We hope to have the opportunity to welcome you back in the future. Thank you again for choosing Quality Inn & Suites Boone for your family getaway.Sincerely,ManagerGuest Services
5.0分
其他
原文
翻译提供方:Google
一切都很好,服务很好
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酒店回复: Dear Carlos,We are thrilled to hear that you had a great experience at Quality Inn & Suites Boone! We take pride in providing excellent service to our guests, and we are glad that you found our services to be top-notch. It's fantastic to hear that everything was to your satisfaction. We appreciate your feedback and hope to see you again soon for another enjoyable stay. Thank you for choosing Quality Inn & Suites Boone.Sincerely,ManagerGuest Services
5.0分
其他
原文
翻译提供方:Google
非常好的位置,很好的设施
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酒店回复: Thank you for staying with us at Quality Inn & Suites Boone and for sharing your positive experience with us. We are delighted to hear that you enjoyed our convenient location and our facilities. We hope to welcome you back again in the future for another excellent stay.
4.0分
情侣出游
原文
翻译提供方:Google
物有所值
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酒店回复: Thank you for taking the time to leave a review of your recent stay at Quality Inn & Suites Boone. We are pleased to hear that you found value in your experience with us. We strive to provide all guests with a comfortable and enjoyable stay, and we appreciate your feedback. We hope to welcome you back again in the future.
5.0分
其他
原文
翻译提供方:Google
好的
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酒店回复: Thank you for taking the time to leave a positive review of your recent stay at Quality Inn & Suites Boone. We are delighted to hear that you had a pleasant experience with us. We strive to provide all of our guests with exceptional service and a comfortable stay. We look forward to welcoming you back on your next visit to the area.
2.0分
其他
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I booked 2 rooms, one for me for two nights and the other for my son and his girlfriend for one night - their room smelled so bad of smoke that I gave them my room. I asked the front desk to change the sheets and towels in their room so I could use it the second night. I came back from being gone all day to a dirty room that wasn’t touched by housekeeping. The rooms, walls, carpet, showers are all outdated and need to be replaced. The breakfast selections were awful.
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酒店回复: Dear Guest,It's concerning to hear about the discomfort you experienced during your recent stay, particularly with the smoke smell in your son's room and the oversight by housekeeping. Maintaining a clean and comfortable environment is a priority, and your feedback will be shared with our team to ensure improvements are made. The outdated nature of the rooms and breakfast selections is something we're actively working to enhance for a better guest experience. Your insights are invaluable as we continue these updates. We hope to have another opportunity to provide you with a more enjoyable stay in the future.
3.0分
其他
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Stayed for a quick overnight stop. Overall felt safe. The hotel is visibly older and could use a total refresh. A few minor hiccups during check-in but ok overall. We didn't need it, but were told during check-in the pool was out of service. My biggest issue with this hotel was the overwheling smell of cigarette smoke throughout the hotel including the rooms. If you don't mind that i guess you would be ok. For that reason I would not stay here again.
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酒店回复: Dear Guest,It's great to hear that you felt safe during your stay, as guest safety is a top priority for us. We appreciate your understanding regarding the minor hiccups at check-in and the pool being out of service. Your feedback about the smell of cigarette smoke is concerning, and we sincerely apologize for the discomfort it caused. Rest assured, we are actively working on addressing this issue to enhance the guest experience. We hope you might reconsider visiting us in the future to experience the improvements firsthand. Wishing you safe and pleasant travels ahead!
1.0分
其他
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The room was very neglected. I have pictures to support. I was just so sleepy and had no choice since it was late at night, so I stayed. They need an upgrade badly.
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酒店回复: Dear Guest,We appreciate you taking the time to provide your feedback on your recent stay at our hotel. We are glad to hear that you found our staff to be helpful and friendly during your visit. We are sorry to hear that you found your room to be neglected and in need of an upgrade. Your feedback is valuable to us, and we will address these issues promptly to ensure a better experience for future guests. We strive to provide a comfortable and enjoyable stay for all of our guests, and we apologize that we did not meet your expectations on this occasion. We hope you will give us another opportunity to exceed your expectations in the future. Thank you again for your feedback, and we look forward to welcoming you back on your next visit to the area.
4.0分
家庭亲子
I would book again. Place offered everything I needed. Indoor pool was a plus. The view from the lobby air was amazing! Truly felt like home.
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酒店回复: Dear Kiaundra,We are delighted to hear that you enjoyed your stay at Quality Inn & Suites Boone, especially the indoor pool and the amazing view from the lobby. We are glad that you felt at home during your time with us. Thank you for considering booking with us again in the future. We look forward to welcoming you back.Sincerely,ManagerGuest Services
前台的那位女士非常棒,热情地接待了我们!她特意告诉我们,她和她的同事随时可以提供帮助,还介绍了房间里没有的各种设施。我很乐意再次入住,这是一次愉快的体验。房间也很舒适,床铺整洁柔软,也没有我有时担心并曾在其他酒店/汽车旅馆遇到过的异味。我真心推荐!
非常适合与家人分享
一切都很好,服务很好
非常好的位置,很好的设施
物有所值
好的
I booked 2 rooms, one for me for two nights and the other for my son and his girlfriend for one night - their room smelled so bad of smoke that I gave them my room. I asked the front desk to change the sheets and towels in their room so I could use it the second night. I came back from being gone all day to a dirty room that wasn’t touched by housekeeping. The rooms, walls, carpet, showers are all outdated and need to be replaced. The breakfast selections were awful.
Stayed for a quick overnight stop. Overall felt safe. The hotel is visibly older and could use a total refresh. A few minor hiccups during check-in but ok overall. We didn't need it, but were told during check-in the pool was out of service. My biggest issue with this hotel was the overwheling smell of cigarette smoke throughout the hotel including the rooms. If you don't mind that i guess you would be ok. For that reason I would not stay here again.
The room was very neglected. I have pictures to support. I was just so sleepy and had no choice since it was late at night, so I stayed. They need an upgrade badly.
I would book again. Place offered everything I needed. Indoor pool was a plus. The view from the lobby air was amazing! Truly felt like home.