酒店回复: Dear Guest,Thank you for your review and feedback about the service received from our team. We apologize for this interaction and will follow up with the team to ensure this does not happen to you or any other guest in the future. Please be assured that this is not an everyday occurrence with our team. We hope you will give us another opportunity in the future.
2.0分
其他
原文
翻译提供方：Google
被忽视
接待员脾气暴躁，不愿提供帮助。
清洁工作很一般，床头灯也生锈了。
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酒店回复: Dear Guest,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.
4.0分
其他
原文
翻译提供方：Google
性价比很高的酒店
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酒店回复: Dear Guest,Thank you for your feedback! We are glad to hear that you found our hotel to offer good value for the quality. We appreciate your comments and look forward to welcoming you back for another pleasant stay!
5.0分
商务出差
原文
翻译提供方：Google
洁净室
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酒店回复: Thank you for the wonderful 10-star review! We're so glad to hear you had such a great experience at our hotel. It means a lot to our entire team to know we were able to make your stay special. We look forward to welcoming you back again soon!
3.0分
其他
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The floors in the room were nasty...like they were oily. Shower head leaked...sink sprayed water.
They said there was a hot breakfast...there wasn't. Coffee was weak.
Not impressed.
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酒店回复: Dear Guest,Thank you for sharing your feedback and rating your stay 6 out of 10. We sincerely apologize for the cleanliness issues with the floors, the maintenance problems in the bathroom, and the breakfast not meeting expectations. Your comments have been shared with our housekeeping and maintenance teams to address these concerns promptly. We appreciate your input and hope to provide a much improved experience on your next visit.
1.0分
其他
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I stay at alot of cheap hotels, I travel cross country often. So run down. They should have paid me to stay here. I slept with the light on. Floor was so gross turned my feet black. Woke up to car alarms going off TWICE. Looks NOTHING like the photos. Under construction but I’m sure it’s NEVER looked like the photos and it’s AI. Definitely didn’t even attempt the free breakfast.
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酒店回复: Dear Guest,Thank you for taking the time to share your experience. We sincerely apologize that your stay did not meet your expectations and that you encountered cleanliness issues, noise disturbances, and discrepancies with our property’s appearance. Your feedback regarding the floors, noise, and breakfast has been shared with our management and housekeeping teams to address these concerns promptly. We take guest satisfaction seriously and deeply regret that your experience fell far short of the standard we strive to maintain.
我姐姐和妈妈在酒店玩得很开心，但是早餐只能算C级或D级，选择不多。不过味道还不错。酒店附近还有一家餐厅，所以这方面可以给A+。
与其说是酒店，不如说是汽车旅馆，简直脏得没边了。地板估计好几周没拖过了。我们赤脚走了五分钟，袜子就黑了。早餐很糟糕，而且非常少，就只有吐司和华夫饼，太可怕了。最糟糕的是……有蟑螂！！当我们去前台投诉的时候，他们还编了一套说辞，说这是水虫，沿着管道爬，没办法避免……什么鬼话？
没有电梯，隐私性不好
离******很近，员工友好，强烈推荐这家酒店！
早餐种类非常有限，种类单一，而且维护得也很糟糕。
只有麦片或华夫饼，连一块奶酪或冷盘都没有。
我们想要一个浴缸塞，但一直没收到。地板也不干净；光脚走路会弄得脚黑黑的，所以我们再也不去那里了。
被忽视
接待员脾气暴躁，不愿提供帮助。
清洁工作很一般，床头灯也生锈了。
性价比很高的酒店
洁净室
The floors in the room were nasty...like they were oily. Shower head leaked...sink sprayed water.
They said there was a hot breakfast...there wasn't. Coffee was weak.
Not impressed.
I stay at alot of cheap hotels, I travel cross country often. So run down. They should have paid me to stay here. I slept with the light on. Floor was so gross turned my feet black. Woke up to car alarms going off TWICE. Looks NOTHING like the photos. Under construction but I’m sure it’s NEVER looked like the photos and it’s AI. Definitely didn’t even attempt the free breakfast.