酒店回复: Dear Guest,Thank you for the perfect rating! We're so happy to hear you had a great experience, and we look forward to welcoming you back soon!Sincerely, Hotel Manager
4.0分
情侣出游
Air conditioning couldn’t regulate well, kicked off and on all night, loudly. Very comfy bed but noisy air condition kept us awake.
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酒店回复: Thank you for choosing to stay with us at Guest Inn Pigeon Forge located at 202 Emert St, Pigeon Forge, TN 37863, United States. We appreciate you taking the time to share your feedback with us.We are pleased the bed at Guest Inn Pigeon Forge was very comfortable, but we sincerely apologize that the loud and inconsistent air conditioning unit sadly disturbed your sleep all night.Sincerely,Hotel General Manager.Guest Inn Pigeon Forge.
5.0分
其他
All was good staff, laidy in the from desk nice she need a salary increase work a lot , i will be Back again
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酒店回复: Thank you for choosing to stay with us at Guest Inn Pigeon Forge located at 202 Emert St, Pigeon Forge, TN 37863, United States. We appreciate you taking the time to share your feedback with us.We are so glad you had a good stay, and we appreciate your wonderful recognition of our front desk lady's hard work at Guest Inn Pigeon Forge—we look forward to welcoming you back!Sincerely,Hotel General Manager.Guest Inn Pigeon Forge.
2.0分
其他
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The only thing I liked about the property aside from free parking , was the fact that the front desk agent moved mebecause of the filthy room conditions and the lack of any amenities.
This place is definitely on the "No" list. It smelled of mold and chlorine the moment you walked in the door to grab a rusty filthy cart for your bags throughout the entire trip to the room.
The room was filthy with stained cushions on all seating with no phone or clock and a confusing tv set up. Mold covered the top of the shower which was also patched due to a leak? There were fixtures on the walls for nothing. Apparently remodeling was started and holes and such were covered up. Lights were ify with a couple beng burnt out. Hairdryer deciuded when it wanted to work.
I was literally afraid to sleep in the bed. I requested to move and was accomodated by downgrading to a double queen with less room and similar issues. A simplke apaology would have been nice. Nothing was said or addressed. They just asked that I have my things moved out of the room by 11 am so housekeeping could get in. What??
Guest satisfaction is not in the cards at this hotel.
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酒店回复: Thank you for sharing your feedback with us. We are truly sorry that the severe issues with foul odor, filthy room conditions, lack of amenities, and ongoing maintenance failures resulted in such an awful stay, and we sincerely apologize for the lack of a proper apology and dismissive handling of your concerns.Sincerely,MaryGuest Relation Manager.
3.0分
家庭亲子
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Plenty of parking. Not an upscale hotel but was worth what we paid. The staff was really nice. Check in and out was easy. The hair dryer in our room didnt work but it didnt really bother us. It does need some updating especially in the bathroom. In our bathroom the paint was bubbling and peeling. We was able to walk to get food, which we loved. We had never stayed at this hotel before so we wasn't to sure what to expect. We would totally stay here again if we was on a tight budget.
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酒店回复: Thank you for sharing your feedback with us. We’re glad to hear you enjoyed the easy check-in, friendly staff, and convenient location, and we appreciate your notes about areas that need updating. Your comments help us improve, and we hope to welcome you back again on your next visit.Sincerely,MaryGuest Relation Manager.
5.0分
其他
Tons of parking. Very clean room and comfortable bed. Quiet hotel. Wonderful and inexpensive!
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酒店回复: Thank you for choosing to stay with us at Guest Inn Pigeon Forge located at 202 Emert St, Pigeon Forge, TN 37863, United States. We appreciate you taking the time to share your feedback with us.We're glad you appreciated the tons of parking, clean room, comfortable bed, and quiet atmosphere at Guest Inn Pigeon Forge.It's wonderful to hear it was a wonderful and inexpensive stay, and we hope to see you again soon!Sincerely,Hotel General Manager.Guest Inn Pigeon Forge.
5.0分
情侣出游
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The staff were kind and personable. The hotel room
Was clean along with the entire property. The hotel is located in the perfect location within walking distance to the major shopping and attractions. It also sits back from the main road which makes it quiet.
The only complaint was the bathroom is on the smaller side, however does not affect your stay!
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酒店回复: Thank you for choosing to stay with us at Guest Inn Pigeon Forge located at 202 Emert St, Pigeon Forge, TN 37863, United States. We appreciate you taking the time to share your feedback with us.We are delighted to hear our kind staff, clean property, and perfect, quiet location made for a great stay! We appreciate the note on the smaller bathroom and are so glad it didn't negatively impact your excellent experience.Sincerely,Hotel General Manager.Guest Inn Pigeon Forge.
4.0分
其他
Staff was great room was a little dirty at start and the shower is very small other than that positive experience
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酒店回复: Thank you for choosing to stay with us at Guest Inn Pigeon Forge located at 202 Emert St, Pigeon Forge, TN 37863, United States. We appreciate you taking the time to share your feedback with us.We’re glad you had a positive experience and appreciated our staff at Guest Inn Pigeon Forge, and we’ll work on improving room cleanliness and shower comfort.Sincerely,Hotel General Manager.Guest Inn Pigeon Forge.
很喜欢这家酒店。
酒店位置就在麦当劳后面。如果您想睡个懒觉，那这里可能不太适合您。麦当劳每天凌晨4:30就开始清理垃圾，要清空五个垃圾桶，整个过程您都能听得一清二楚。我在浴室水槽上方的插座上插了两个电器，结果插座开始变黑发热，还散发出焦味。跟前台反映了也没人处理。如果您上洗手间时喜欢关门，那这也不是个好选择，因为洗手间里根本没有转身的空间。
好的
Air conditioning couldn’t regulate well, kicked off and on all night, loudly. Very comfy bed but noisy air condition kept us awake.
All was good staff, laidy in the from desk nice she need a salary increase work a lot , i will be Back again
The only thing I liked about the property aside from free parking , was the fact that the front desk agent moved mebecause of the filthy room conditions and the lack of any amenities.
This place is definitely on the "No" list. It smelled of mold and chlorine the moment you walked in the door to grab a rusty filthy cart for your bags throughout the entire trip to the room.
The room was filthy with stained cushions on all seating with no phone or clock and a confusing tv set up. Mold covered the top of the shower which was also patched due to a leak? There were fixtures on the walls for nothing. Apparently remodeling was started and holes and such were covered up. Lights were ify with a couple beng burnt out. Hairdryer deciuded when it wanted to work.
I was literally afraid to sleep in the bed. I requested to move and was accomodated by downgrading to a double queen with less room and similar issues. A simplke apaology would have been nice. Nothing was said or addressed. They just asked that I have my things moved out of the room by 11 am so housekeeping could get in. What??
Guest satisfaction is not in the cards at this hotel.
Plenty of parking. Not an upscale hotel but was worth what we paid. The staff was really nice. Check in and out was easy. The hair dryer in our room didnt work but it didnt really bother us. It does need some updating especially in the bathroom. In our bathroom the paint was bubbling and peeling. We was able to walk to get food, which we loved. We had never stayed at this hotel before so we wasn't to sure what to expect. We would totally stay here again if we was on a tight budget.
Tons of parking. Very clean room and comfortable bed. Quiet hotel. Wonderful and inexpensive!
The staff were kind and personable. The hotel room
Was clean along with the entire property. The hotel is located in the perfect location within walking distance to the major shopping and attractions. It also sits back from the main road which makes it quiet.
The only complaint was the bathroom is on the smaller side, however does not affect your stay!
Staff was great room was a little dirty at start and the shower is very small other than that positive experience