酒店回复: Hello Brianna,Thank you for sharing your feedback about your recent stay. We take all guest comments seriously, and it's important to us that our accommodations meet expectations. Your concerns regarding cleanliness and maintenance have been noted. We encourage you to reach out directly to management to discuss your experience further. Your insights will help us improve our services for future guests.
1.0分
朋友出游
原文
翻译提供方：Google
我被骗走了钱
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酒店回复: Hello Nicole,We are sorry to hear about your experience. We take such matters seriously and encourage you to report any incidents directly to our management team for further assistance. Your feedback is valuable in helping us ensure the safety and satisfaction of our guests in the future. Thank you for sharing your concerns with us.
5.0分
情侣出游
Impeccably clean room! Breakfast was fair, suggest adding more protein options, bread, lite yogurt, gluten free options. Staff friendly and informative.
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酒店回复: Hello Lucinda,Thank you for your feedback. We're delighted to hear you found your room impeccably clean and appreciated our friendly staff. Your suggestions regarding breakfast options are valuable to us, and we will certainly pass them along to our culinary team for consideration. We're glad you enjoyed your stay overall and hope to welcome you back in the future for another great experience.
4.0分
其他
My bed was sagging in the middle and was so uncomfortable and squeaky I hardly slept.
Breakfast was terrific.
Jane N.
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酒店回复: Hello Jane,Thank you for sharing your experience with us. We're glad to hear you enjoyed the breakfast, but we regret to learn about the discomfort you experienced with your bed. Your feedback is important, and it will be shared with the appropriate team for their consideration. We appreciate your comments, as they help us improve for future guests. We hope you had a pleasant journey home.
2.0分
情侣出游
Hotel employee very rude when asked for a blanket. He actually started a verbal confrontation with my husband
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酒店回复: Hello Lori,Thank you for bringing this to our attention. We take feedback regarding our team very seriously and will be addressing your concerns with the appropriate department. Your experience should reflect our commitment to guest comfort and satisfaction. We appreciate your feedback, which helps us improve for future guests, and we hope you will consider giving us another opportunity in the future.
5.0分
情侣出游
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The hotel was excellent! Very clean with a completely new renovation. The front desk was friendly and check-in was quick. A huge plus is the Tesla Destination Charger, which was super convenient during our trip. Breakfast was also good. Definitely recommend for a stopover.
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酒店回复: Hello Roksolana, Thank you for sharing your positive experience! We're thrilled to hear you enjoyed our renovations, friendly front desk staff, and the convenient Tesla Destination Charger. It’s great to know our breakfast met your expectations as well. Your recommendation means a lot to us, and we hope to welcome you back on your next trip.
5.0分
其他
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Check in was easy and the manager, Mr. Petal was very helpful and thoughtful. I was having difficulty to make connection with the WiFi, he helped me to solve the problem. He also helped me to tour the City of Savannah. Thanks very much, Mr. Petal!
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酒店回复: Hello Yong,Thank you for sharing your positive experience with Mr. Petal. We're thrilled to hear that he provided you with exceptional assistance during your stay and helped enhance your experience in Savannah. Your feedback is valuable, and we appreciate you taking the time to highlight his efforts. We hope you enjoyed your time with us and look forward to welcoming you back in the future!
5.0分
商务出差
Spark
This is a good place to spend a night or more traveling on. The hotel was clean, had a small breakfast.
Restaurants are close by.
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酒店回复: Hello Melissa, Thank you for sharing your feedback! We're glad to hear that you found the hotel clean and enjoyed the convenience of nearby restaurants. We strive to provide a pleasant experience for our guests, and your comments on the breakfast will be noted for future considerations. We hope to welcome you back on your next travels.
酒店整体干净整洁，这点很棒。本来打算多住几天，但从第三天开始，身体就一直发痒，感觉像是被虫子咬了，所以都没睡好。除了这点，其他设施都非常好，性价比很高，真是可惜了。早餐也还不错。
安静、干净，感觉像是一个私人空间。
房间很脏。房间里还有别人的物品。浴室淋浴坏了，而且噪音很大。我们房间门下有个缝隙，可以直接看到里面，听到走廊里和其他房间的人说话。
我被骗走了钱
Impeccably clean room! Breakfast was fair, suggest adding more protein options, bread, lite yogurt, gluten free options. Staff friendly and informative.
My bed was sagging in the middle and was so uncomfortable and squeaky I hardly slept.
Breakfast was terrific.
Jane N.
Hotel employee very rude when asked for a blanket. He actually started a verbal confrontation with my husband
The hotel was excellent! Very clean with a completely new renovation. The front desk was friendly and check-in was quick. A huge plus is the Tesla Destination Charger, which was super convenient during our trip. Breakfast was also good. Definitely recommend for a stopover.
Check in was easy and the manager, Mr. Petal was very helpful and thoughtful. I was having difficulty to make connection with the WiFi, he helped me to solve the problem. He also helped me to tour the City of Savannah. Thanks very much, Mr. Petal!
Spark
This is a good place to spend a night or more traveling on. The hotel was clean, had a small breakfast.
Restaurants are close by.