The room was exceptionally clean, the staff was friendly and welcoming, and the hotel itself is beautifully designed. It was truly a 10/10 experience, and I'll be sure to return the next time I'm looking for a place to stay in the Kilgore/Longview area!
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酒店回复: Thank you so much for the amazing review! 😄✨ We’re thrilled to hear that you enjoyed our exceptionally clean rooms, friendly team, and the overall design of the hotel — that really means a lot to us! 🏨💛We’re so glad your stay was a 10/10 experience, and we can’t wait to welcome you back whenever you’re in the Kilgore/Longview area! 🌟😊
3.0分
其他
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Pool in need of repair, and they kept it pad locked... had to find a staff member to unlock it for us. The breakfast wasn't that good, dry scrambled eggs and sausage links, the bread was dried out. I guess its okay because you're toasting it, not to my liking and im not picky
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酒店回复: We really appreciate your feedback and for choosing to stay with us 😊💛 Sorry to hear about the issues with the pool 💦 and breakfast 🍳🥐 — we’ll definitely work on improving those areas. Your comments help us make things better for all our guests 🌟🙏 We hope you’ll give us another chance to provide a smoother and more enjoyable stay next time! 🌈💫
5.0分
其他
Suggestion
The stay was great. I only have one suggestion. Please provide body wash or larger bars of soap for the shower or sell small bottles downstairs.
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酒店回复: Thank you so much for the perfect 10/10! 🌟😊 We’re thrilled you had a great stay with us 🙌🛏️ Your suggestion about body wash and larger soap is super helpful 🧼💡—we’ll definitely keep it in mind to make your next stay even better! 💯✨ See you again soon! 🚗💨
1.0分
其他
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the ac was leaking water inside the room and i was having to use the ice bucket to put under ac and was having to pour out every hour
told the front desk and said they could not move us just to put towels under it
tnats insane!
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酒店回复: We truly apologize for the inconvenience 🙏😔—the AC issue should not have happened. The problem has now been resolved 🛠️✅, and we’ll make sure it doesn’t happen again. Thank you for bringing it to our attention, and we hope to welcome you back for a much smoother stay ✨🛏️.
5.0分
其他
It’s affordable and clean and quiet will be staying again .
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酒店回复: Thank you so much for your kind words! 😊🧡We’re really glad to hear you enjoyed our affordable, clean, and quiet stay — that’s exactly what we aim for! 🏨✨ Can’t wait to welcome you back again at Quality Inn & Suites Kilgore–Longview! 🙌🌟
5.0分
其他
Rooms was nice, but there wasn’t
a place to hang your clothes. Lots of parking.
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酒店回复: Thanks a ton for the an amazing feedback.🌟 We’re glad you enjoyed the room and the parking 🅿️😊 We appreciate your feedback about the clothes hanging space 👔—we’ll definitely keep that in mind for improvements. Hope to welcome you back soon! 🛏️✨
4.0分
其他
good for 1 night
breakfast would be only a 2 star- signage from the road is very hard to see- needs trees trimmed back
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酒店回复: Thanks a bunch for staying with us! 😊 We're glad to hear we made a good spot for your 1-night stay 🛏️✨ Appreciate the honest feedback too — we’ll definitely take a look at the signage and those trees 🌳👀 and work on making breakfast better for next time 🍽️💪 Hope to see you again soon! 🚗💙
5.0分
情侣出游
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This is a very nice hotel. It was clean and pretty. The staff was very nice and friendly. The free breakfast was very delicious. The coffee was good and hot. I can’t wait to stay here again!
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酒店回复: Aww, thank you so much! 😊💖 We’re super happy you enjoyed your stay with us — clean and pretty rooms, friendly staff, yummy breakfast, and hot coffee… sounds like a win! 🧼🌸👋🍳☕️ It was a pleasure having you, and we can’t wait to welcome you back again soon! 🏨🎉✨
4.0分
其他
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The hotel is undergoing some great renovations. The staff was super accommodating & friendly. The went above and beyond to make sure i was comfortable and great recommendations on local places to check out! I will def stay there again :)
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酒店回复: Thanks so much for the awesome review! We’re so excited you noticed the renovations 🛠️✨ — can’t wait for you to see the finished look 🎉! Our team loves making sure guests feel right at home 😊🏡, and we’re thrilled you enjoyed our local tips 🍽️🌄. Looking forward to having you back soon! 😄👍🏨🎈
4.0分
其他
Nice and comfy
Nice, clean, excellent for the price. You can tell that the place has been recently remodeled.
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酒店回复: Thank you so much for the kind words! 😊 We’re thrilled you found everything nice, clean, and comfy — and yep, we’ve been putting in the work with some recent updates 🛠️✨ Glad it showed! Great value and a cozy stay is what we’re all about. Hope to see you again soon! 🛏️💙
The room was exceptionally clean, the staff was friendly and welcoming, and the hotel itself is beautifully designed. It was truly a 10/10 experience, and I'll be sure to return the next time I'm looking for a place to stay in the Kilgore/Longview area!
Pool in need of repair, and they kept it pad locked... had to find a staff member to unlock it for us. The breakfast wasn't that good, dry scrambled eggs and sausage links, the bread was dried out. I guess its okay because you're toasting it, not to my liking and im not picky
Suggestion
The stay was great. I only have one suggestion. Please provide body wash or larger bars of soap for the shower or sell small bottles downstairs.
the ac was leaking water inside the room and i was having to use the ice bucket to put under ac and was having to pour out every hour
told the front desk and said they could not move us just to put towels under it
tnats insane!
It’s affordable and clean and quiet will be staying again .
Rooms was nice, but there wasn’t
a place to hang your clothes. Lots of parking.
good for 1 night
breakfast would be only a 2 star- signage from the road is very hard to see- needs trees trimmed back
This is a very nice hotel. It was clean and pretty. The staff was very nice and friendly. The free breakfast was very delicious. The coffee was good and hot. I can’t wait to stay here again!
The hotel is undergoing some great renovations. The staff was super accommodating & friendly. The went above and beyond to make sure i was comfortable and great recommendations on local places to check out! I will def stay there again :)
Nice and comfy
Nice, clean, excellent for the price. You can tell that the place has been recently remodeled.