I booked a regulars double queen and was told I reserved and handicap double queen. I did not see handicap anywhere on my reservation.
4.0分
其他
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Not terrible, but not great
The hotel itself was fine. Wasn’t expecting to share it with field workers, but I’m used to that through my job. Odd signs like, “be gentle with the elevator buttons. It takes a long time for someone to come fix them” was a possible indication of the type of guests that stay there. The pool was not available, apparently being renovated. Hotel store surprisingly small. Something black was leaking out from behind light fixtures and switches in our bathroom. Had to have been recent because you’d think they’d have cleaned or painted over it already.
5.0分
其他
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Great location in Kilgore
This place is in a great location in Kilgore. WIthin walking distance (1 mile) from the Texas Shakespeare Festival at Kilgore College, downtown, and restaurants.
5.0分
家庭亲子
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The staff could not have done more for me, friendly cooperative helpful.
The TV was giant--too bad it did not work.
Reservations were a huge pain in the ****. An adventure in unnecessary frustration. ******* inserted themselves in the process obstructing everything. Could not enter my hotel membership card. Could not access the two discounts I had. In the end, when I signed out I was given a receipt with NO AMOUNT on it. How much did it cost me? I think I should dispute it with my credit card company. What do you think?
1.0分
其他
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pool is not available while remodeling ! 1st room they put us in smelled like urine. got moved to another room and tv did not work. i pre paid for room
or i would have left if i could of got a refund.
4.0分
家庭亲子
We loved the breakfast, the attendant knew her job and wanted us to be happy, it was also quiet as well as clean for the price
5.0分
其他
Check in was easy. The person who checked us in recommended a place to eat when we asked him. Room was nice.
4.0分
其他
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1 night stay while traveling
All around it was a fairly good stay. Front desk person that checked me in was very friendly and helpful. Bed was good, which is very important to me. Really odd location in Kilgore. Of course I hadn’t been there before outdated furnishings and decor. And I woke up the next morning to very loud Either animal or human noise for about 15 minutes. Enough that it scared me a little I know animals aren’t allowed there, but it was strange reported to the desk, but they hadn’t heard any complaints, but everything wasn’t working order.
5.0分
其他
Great Stay
Very friendly hotel staff. The rooms were very clean. The breakfast was very good.
I booked a regulars double queen and was told I reserved and handicap double queen. I did not see handicap anywhere on my reservation.
Not terrible, but not great
The hotel itself was fine. Wasn’t expecting to share it with field workers, but I’m used to that through my job. Odd signs like, “be gentle with the elevator buttons. It takes a long time for someone to come fix them” was a possible indication of the type of guests that stay there. The pool was not available, apparently being renovated. Hotel store surprisingly small. Something black was leaking out from behind light fixtures and switches in our bathroom. Had to have been recent because you’d think they’d have cleaned or painted over it already.
Great location in Kilgore
This place is in a great location in Kilgore. WIthin walking distance (1 mile) from the Texas Shakespeare Festival at Kilgore College, downtown, and restaurants.
The staff could not have done more for me, friendly cooperative helpful.
The TV was giant--too bad it did not work.
Reservations were a huge pain in the ****. An adventure in unnecessary frustration. ******* inserted themselves in the process obstructing everything. Could not enter my hotel membership card. Could not access the two discounts I had. In the end, when I signed out I was given a receipt with NO AMOUNT on it. How much did it cost me? I think I should dispute it with my credit card company. What do you think?
pool is not available while remodeling ! 1st room they put us in smelled like urine. got moved to another room and tv did not work. i pre paid for room
or i would have left if i could of got a refund.
We loved the breakfast, the attendant knew her job and wanted us to be happy, it was also quiet as well as clean for the price
Check in was easy. The person who checked us in recommended a place to eat when we asked him. Room was nice.
1 night stay while traveling
All around it was a fairly good stay. Front desk person that checked me in was very friendly and helpful. Bed was good, which is very important to me. Really odd location in Kilgore. Of course I hadn’t been there before outdated furnishings and decor. And I woke up the next morning to very loud Either animal or human noise for about 15 minutes. Enough that it scared me a little I know animals aren’t allowed there, but it was strange reported to the desk, but they hadn’t heard any complaints, but everything wasn’t working order.
Great Stay
Very friendly hotel staff. The rooms were very clean. The breakfast was very good.
Work stay
Easy check in. Large clean rooms in safe area