We stayed in this Comfort Suites over Thanksgiving 2025. We stayed one night and it was amazing. The lady at the desk was very nice and very nice to have a conversation with her. She did an amazing Job... we had left Texas to go back home and were in a car accident in Oklahoma and had to Come back to the area and stay... We felt every safe and comfortable in the area.. No issues with check in or out. Breakfast was amazing and loved having the variety of items to choose from in the Morning. The Lady who does the morning food was so pleasant and very helpful. Thank you all again for helping us. we definitely will continue to stay HERE.
5.0分
其他
The stay was great. The food and hospitality was exceptional great. The cleanliness was great also. The host of all 3 days was wonderful.
5.0分
其他
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Very clean room, friendly staff, great breakfast, family friendly, only complaint we had are rhe led lights shine into the room and come out around the pull down shade & the mattress was hollowed out.
4.0分
其他
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The good...
Night light in bathroom
Water pressure was great
Soft close toilet seat
Location
Price
Dim reading lights by the bed
The bad
Musty smell in the room.
Thermostat display missing second digit so it was tricky setting the temperature
5.0分
家庭亲子
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Location was recently updated so very nice and clean. The staff is pretty chill. Came with the family and had a great stay. Only complaint is they need new shower heads. Other than that it is a great place and great location.
5.0分
其他
Our overall stay was great. The toilet seat didn’t match the toilet size and it was a nuisance.
1.0分
其他
I booked a regulars double queen and was told I reserved and handicap double queen. I did not see handicap anywhere on my reservation.
4.0分
其他
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Not terrible, but not great
The hotel itself was fine. Wasn’t expecting to share it with field workers, but I’m used to that through my job. Odd signs like, “be gentle with the elevator buttons. It takes a long time for someone to come fix them” was a possible indication of the type of guests that stay there. The pool was not available, apparently being renovated. Hotel store surprisingly small. Something black was leaking out from behind light fixtures and switches in our bathroom. Had to have been recent because you’d think they’d have cleaned or painted over it already.
5.0分
其他
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Great location in Kilgore
This place is in a great location in Kilgore. WIthin walking distance (1 mile) from the Texas Shakespeare Festival at Kilgore College, downtown, and restaurants.
5.0分
家庭亲子
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The staff could not have done more for me, friendly cooperative helpful.
The TV was giant--too bad it did not work.
Reservations were a huge pain in the ****. An adventure in unnecessary frustration. ******* inserted themselves in the process obstructing everything. Could not enter my hotel membership card. Could not access the two discounts I had. In the end, when I signed out I was given a receipt with NO AMOUNT on it. How much did it cost me? I think I should dispute it with my credit card company. What do you think?
We stayed in this Comfort Suites over Thanksgiving 2025. We stayed one night and it was amazing. The lady at the desk was very nice and very nice to have a conversation with her. She did an amazing Job... we had left Texas to go back home and were in a car accident in Oklahoma and had to Come back to the area and stay... We felt every safe and comfortable in the area.. No issues with check in or out. Breakfast was amazing and loved having the variety of items to choose from in the Morning. The Lady who does the morning food was so pleasant and very helpful. Thank you all again for helping us. we definitely will continue to stay HERE.
The stay was great. The food and hospitality was exceptional great. The cleanliness was great also. The host of all 3 days was wonderful.
Very clean room, friendly staff, great breakfast, family friendly, only complaint we had are rhe led lights shine into the room and come out around the pull down shade & the mattress was hollowed out.
The good...
Night light in bathroom
Water pressure was great
Soft close toilet seat
Location
Price
Dim reading lights by the bed
The bad
Musty smell in the room.
Thermostat display missing second digit so it was tricky setting the temperature
Location was recently updated so very nice and clean. The staff is pretty chill. Came with the family and had a great stay. Only complaint is they need new shower heads. Other than that it is a great place and great location.
Our overall stay was great. The toilet seat didn’t match the toilet size and it was a nuisance.
I booked a regulars double queen and was told I reserved and handicap double queen. I did not see handicap anywhere on my reservation.
Not terrible, but not great
The hotel itself was fine. Wasn’t expecting to share it with field workers, but I’m used to that through my job. Odd signs like, “be gentle with the elevator buttons. It takes a long time for someone to come fix them” was a possible indication of the type of guests that stay there. The pool was not available, apparently being renovated. Hotel store surprisingly small. Something black was leaking out from behind light fixtures and switches in our bathroom. Had to have been recent because you’d think they’d have cleaned or painted over it already.
Great location in Kilgore
This place is in a great location in Kilgore. WIthin walking distance (1 mile) from the Texas Shakespeare Festival at Kilgore College, downtown, and restaurants.
The staff could not have done more for me, friendly cooperative helpful.
The TV was giant--too bad it did not work.
Reservations were a huge pain in the ****. An adventure in unnecessary frustration. ******* inserted themselves in the process obstructing everything. Could not enter my hotel membership card. Could not access the two discounts I had. In the end, when I signed out I was given a receipt with NO AMOUNT on it. How much did it cost me? I think I should dispute it with my credit card company. What do you think?