酒店回复: Hello Felix,Bedankt voor uw feedback. Het is belangrijk voor ons om te horen over de ervaringen die onze gasten hebben gehad. We betreuren het te horen dat verschillende aspecten van uw verblijf teleurstellend waren. Uw opmerkingen zullen we zeker doorgeven aan de juiste afdelingen voor verdere evaluatie. We waarderen uw inbreng en hopen dat u in de toekomst een betere ervaring zult hebben.
酒店回复: Hello Julia,Thank you for your feedback. We apologize for any inconvenience regarding the deposit requirement. We understand that it can be frustrating to have to search for a nearby bank. We will take your suggestion regarding the carpets into consideration. We appreciate your comments about updating and repainting the rooms, although we do our best to ensure cleanliness. We will also address the issue with the receptionist. We appreciate your honesty and hope to improve your experience in the future.
4.0分
其他
原文
翻译提供方：Google
住宿条件好，服务好。
易于访问。
明天早餐少了！
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酒店回复: Dear Guest,We appreciate your feedback on our accommodation and service. We aim to provide easy access for our guests. Your comments on breakfast are noted for future improvements. Thank you for taking the time to share your experience with us.
3.0分
其他
原文
翻译提供方：Google
还不错
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酒店回复: Hello Derson,Thank you for sharing your feedback. We appreciate your insights, as they help us understand our guests’ experiences better. If there were specific aspects that you felt could be improved, we would love to hear more about them. Your comments are valuable in our ongoing efforts to enhance our services.
1.0分
其他
原文
翻译提供方：Google
任何事物
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酒店回复: Hello Marina, We are sorry to hear that your experience was not up to your expectations. Your feedback is important to us and will be shared with our team for improvements. For further assistance or to discuss your stay in more detail, please don't hesitate to contact our management team.
5.0分
其他
原文
翻译提供方：Google
出色的！！
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酒店回复: Hello Omayra,Thank you for your excellent review! We're delighted to hear that you had a great experience with us. We strive to provide exceptional service to all our guests and it's wonderful to know that we met your expectations. We look forward to welcoming you back in the future for another enjoyable stay.
1.0分
商务出差
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Room had roaches and the shower didn't have a handle. It smelled weird and the bed sheets were ripped up and holy and there were roaches crawling on the walls in the halls so I had to block off my room to try to keep them out. Room wasn't fresh.
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酒店回复: Hello Travis,Thank you for taking the time to share your feedback. We regret to hear that your stay did not meet your expectations. Cleanliness and comfort are priorities for us, and your comments will be addressed with our team for future improvements. We encourage guests to reach out to management with specific concerns during their visit, as we strive to ensure every guest has a pleasant experience in our hotel. We appreciate your insights.
2.0分
商务出差
Breakfast was waffles,ceral, coffee, no fruit or juice, my room curtain is nasty, killed 3 cockrouches in the bathroom definitely wont stay here agaon
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酒店回复: Hello Roger, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
2.0分
其他
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The 1st room given had a humidifier in it. The 2nd room the A/C unit was leaking inside and the room smelled like mildew. Stepped on 2 Roches. Not a good experience. I will no longer use this hotel.
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酒店回复: Hello Jose,Thank you for sharing your feedback regarding your recent stay. We take all guest comments seriously, as they help us improve our services. We apologize for the inconveniences you experienced with the room conditions and appreciate you bringing these matters to our attention. Your experience is important to us, and we will be sure to communicate your concerns to the appropriate team.
1.0分
家庭亲子
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I wanna request a refund the hotel flood and we went without any running water on the last day.
The rooms were dirty the sheets were dirty. The towels were dirty.
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酒店回复: Hello Johnnie, Thank you for sharing your concerns. We take cleanliness and maintenance very seriously and strive to provide our guests with a comfortable stay. Your feedback will be forwarded to our management team for review, as it is important for us to improve our services. We encourage you to reach out to management directly to discuss your experience further. Your input is vital in helping us enhance our guest experience for future stays.
酒店里臭气熏天，空气潮湿。早餐8点29分就结束了。空调噪音像飞机起飞一样，墙上还有一只蟑螂在爬。被子上也破了个洞。前台接待员看起来很邋遢。地毯摸起来是潮湿的。
预订时让他们知道你必须提前给 100 美元现金并提供服务，这样你就不必跑遍 ft.pierce 寻找长凳，房间里有难闻的气味，是时候拿出来了那些存放它的地毯有难闻的气味和细菌。另外，房间的一些区域是时候更换新的东西并油漆了，因为由于提到的所有这些细节，清洁度并不明显。满分 10 分，我给它 3 分
由于接待我们的那位女士是一个不友好的外国佬，在我面前碰了我，该男子给了她所有的证据，她说他没有登记，我等了 38 分钟，一个神奇的酒吧把这带到了酒店系统他确实进行了预订，并且已经支付了所有费用。但我几乎不知道我必须缴纳100美元现金作为押金。
彻底失败
住宿条件好，服务好。
易于访问。
明天早餐少了！
还不错
任何事物
出色的！！
Room had roaches and the shower didn't have a handle. It smelled weird and the bed sheets were ripped up and holy and there were roaches crawling on the walls in the halls so I had to block off my room to try to keep them out. Room wasn't fresh.
Breakfast was waffles,ceral, coffee, no fruit or juice, my room curtain is nasty, killed 3 cockrouches in the bathroom definitely wont stay here agaon
The 1st room given had a humidifier in it. The 2nd room the A/C unit was leaking inside and the room smelled like mildew. Stepped on 2 Roches. Not a good experience. I will no longer use this hotel.
I wanna request a refund the hotel flood and we went without any running water on the last day.
The rooms were dirty the sheets were dirty. The towels were dirty.