酒店回复: Dear Jen, Thank you for being our guest. We apologize for your experience. Our suites are kept clean and pest-free with high industry standards. We will inspect and treat the room you stayed in as a precaution. Thank you again for bringing this to our attention. Also, we are sorry for the maintenance issues in your bathroom and will address them on a priority basis. Further, we will instruct our team to re-check the rooms before delivery as we advance. We hope to provide you with a better stay in the future. Safe Travels!Sincerely,Hotel Management
酒店回复: Dear Guest, Thank you for being our guest and reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We have shared your concerns with the management team, and we are following up to determine where we went wrong and how we can enhance our service to our guests. While we know this stay did not meet all your expectations, we are hopeful for another opportunity to welcome you back for the flawless experience you deserve.Sincerely,Hotel Management
酒店回复: Dear Star, Thank you for choosing our hotel during your visit to our area. We appreciate your review and apologize for any inconvenience you may have experienced. We hope you will stay with us again so we can demonstrate our devotion to exceptional experiences. Thank you once more for taking the time to leave your review.Sincerely,Hotel Managemen
2.0分
家庭亲子
原文
翻译提供方:Google
该物业不干净、有异味、破旧且需要维修。有照片!!
还注意到停车场里有喝酒精饮料的男人……他们的货车外堆满了垃圾。
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酒店回复: Dear Kristie, Thank you for visiting us and for your valuable feedback. Our goal is to provide every guest with exceptionally clean and comfortable accommodations. Thus, we are very sorry that this was not your impression. We assure you that the conditions you described are not typical of our hotel, and we will follow up on your concerns with the appropriate teams to ensure that we are well-poised to serve our guests better moving forward. We hope you will give us another chance to provide you with the outstanding experience you deserve on your next visit.Sincerely, Hotel Management
酒店位置很好,性价比高,炉子有一个是坏的,厨房用品需要申请才能送到房间,停车免费且停车位足够,周围环境很好,位置也不错,早餐跟没有一样,只有咖啡和麦片
服务收费过高,不值372美元以上。一进门就闻到一股臭味。而且,早餐难吃极了!!早餐是高热量的松饼、袋装燕麦片和咖啡。房间里有股怪味。
我们没有发现奇怪的昆虫。但这个地方看起来像是无家可归者住的地方……有很多吸烟者。如果你预算有限,不推荐入住。
毫无疑问是我们住过的最差的酒店。首先花了 15 分钟才有人出现在前台,有人在排队等候。又脏又臭,什么也没用。房间里的 6 盏灯中只有一盏能工作,那就是如果你把坏掉的开关推到墙上。挂在墙上的吹风机不起作用。我们总是带着自己的高乐氏湿巾,当我们到达某个地方时,所有湿巾都会从浴室水槽、厨房柜台等处变成棕色。更不用说你整夜听到每个人都关上门,所以根本没有睡觉。我要回我的 200 美元!
当我们到达办理入住手续时,我们必须在正门内拿起电话与前台服务员沟通。她拒绝让我们入住我们通过********支付的房间。现在,由于工作人员的懒惰和粗鲁,我们无法体验一次住宿,我们必须通过一个流程来获得退款。
我在房间里发现了虫子。总的。酒店的气味不太好,浴室里的风扇声音太大。我不会回来的。
我的房间看起来足够干净。毛巾又小又粗糙。尽管房间被标记为禁烟,但汽车旅馆/酒店的整体气味有轻微的烟味。
店员很矜持但很有礼貌
酒店的油漆、地毯、浴室设备看起来都过时了。
这家酒店是一个很棒的住宿地点。它离城市很近,而且不太拥挤。
房间很大但维护得很差。许多坏灯。
有无家可归的人在酒店门前闲逛。看起来他们也挂在里面。条件又旧又过时。床已经铺好了,但床单很旧。太可怕了,我第二天晚上就没有住。我担心自己的安全。
该物业不干净、有异味、破旧且需要维修。有照片!!
还注意到停车场里有喝酒精饮料的男人……他们的货车外堆满了垃圾。