Place was very comfortable. I do recommend this place to any new customers.. also if l go to this town again it will be the place for me to stay.
1.0分
商务出差
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Ice machine broke. In room phone not working. Fan on heater/air conditioner not adjustable fan ran at full speed when trying to heat room check out was supposed to be 11:00 I left at 9:55 and could not get back in. Went to the window and a lady kept saying by
2.0分
其他
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Travelodge in Los Banos, CA needs a lot of TLC. The driveway approach is a mess and checking in through this almost prison-like window was unnerving. Bathroom needs a through cleaning. The lobby is locked and inaccessible. Online photos are deceiving. Less expensive than other nearby brands, but wish we had chosen to stay elsewhere.
1.0分
其他
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THIS CHARMER YELLED, TOLD ME I WOULD HAVE TO PAY DOUBLE AND ALSO FOR “INCIDENTALS”. WHEN I ASKED FOR EXPLANATIONS HE THREATENED ME. HE REFUSED TO ISSUE A REFUND. THEN HE CALLED THE POLICE ON ME BECAUSE I TOOK A PHOTO OF MY CARD AND DRIVERS LICENSE. HE REFUSED TO CHECK ME IN OR SUPPLY A ROOM. I made a same-day reservation with the arrival time of midnight. I arrived at 12:06 to find only 3 cars in the parking lot of a property that is next door to a hotel that was packed. I’m pretty sure the charmer is why no one wants to be here. It alerted me to what the charmer might do because of economic distress. The charmer started yelling that I had missed check-in hours, even though the e-commerce options allowed check-in until 2 AM. There is no property disclaimer about a check-in time….so customers would need to be mind-readers to know this. He told me there would be an additional room night because I arrived on the next day. Then he asked for a credit card for “incidentals”. I asked what those would be and he repeated “incidentals” several times. I pushed because he had already told me he might charge me for another night. I took the photo of my card and license and he really lost it then….saying it is agains the law to take photos. It is not against the law and I would not have done it except that I needed to document the card provision. He told me he called the police and shut the after-hours window. In a little while, Officer Ramirez of the Los Banos Police Department arrived. Phone number: 209-827-7070. He said I could pursue a civil case against the charmer but that since I had been refused check-in that the charmer asked me to leave. So I did. Agoda is at fault here too. They promised an immediate refund or to find me a new room. I wanted another room. They never called.
1.0分
家庭亲子
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Please don't even think about staying at this property! Management is horrible, does not understand the first thing about customer service. We checked into our room and the place was a dump, we were booked for 3 nights. There was no lock on the door, it was completely broken off. We immediately requested a new room when we told him and he didn't think the lock was a big deal. We got a second room and after driving all day, we were exhausted. It smelled clean - or at least that was what I was telling myself because of the heavy scent of chemicals in the room but again, another dump. The door casings were filthy, the bathroom, filthy. The window ledge looked like it had never seen a dust rag, hair stuck to the floor, dirty walls and doors - repairs looked like a child tried to fix it. We had to stay the night because we were in town for a funeral and we're able to get into the hotel we really wanted. We thought 'we're just going to sleep here'. Don't ever think that! I was afraid to use the shower for fear of how filthy the place was. The next day, we were with family and decided we were going to cut our stay short and leave after the second day. I called down the morning of Sunday (before check out) to let the front desk know that we were checking out that morning and he said no problem. We gathered our things and went to the office (you are not allowed inside, you have to conduct business from an outside window). I gave him our keys and he said "Thank you". I asked for a copy of my receipt and he said "Oh, OK". When I got it, I saw that we were charged for the entire stay. I told him we only stayed for 2 nights, why were we charged for the 3rd. He said "You didn't call to cancel" I told him "We checked in and needed to cut our visit short and gave him plenty of notice to be able to clean and release the room for someone else to check in. I have worked at plenty of hotels and it has never been a policy to charge a guest if they give proper and timely notice and check out before check in time of the current day. This was the biggest travel regret of my life and we will be reporting this property to corporate.
1.0分
商务出差
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Upon driving in, at the carport, front desk lobby is not open, at 4PM. Only conducting business through the window slot. driveway unpaved, pool is empty, unfilled, broken chairs, picnic table, as if this place has been abandoned for years! unsanitary condition, room is nothing like described or pictured on website. deceptive advertisement on website of room. stain on bedsheets, holes on bedding cover, stain on chairs, broken items hazardous condition, mold on shower curtain, windows. Overall condition was nothing like pictured and described on website. these condition was met upon check-in, hotel cancellation policy would charged me the 1 night stay if not cancelled 24 hr prior
绝对可以推荐
相对于价格来说，这是一个非常漂亮、干净的房间，服务也很好
浴室缺乏清洁度，窗帘和地板都很脏，房间里有难闻的气味，淋浴时流出的水很少。
住得很好。没有无线网络。
一切都很愉快，只有无线网络令人失望，它在酒店的任何地方都不起作用，很少连接时速度非常慢，连接很快就断开了。
浴室的墙壁很脏，马桶周围发霉了，浴缸的水龙头没用，流水很少。我真的不推荐，因为设施不好，他们要收很多钱。
Place was very comfortable. I do recommend this place to any new customers.. also if l go to this town again it will be the place for me to stay.
Ice machine broke. In room phone not working. Fan on heater/air conditioner not adjustable fan ran at full speed when trying to heat room check out was supposed to be 11:00 I left at 9:55 and could not get back in. Went to the window and a lady kept saying by
Travelodge in Los Banos, CA needs a lot of TLC. The driveway approach is a mess and checking in through this almost prison-like window was unnerving. Bathroom needs a through cleaning. The lobby is locked and inaccessible. Online photos are deceiving. Less expensive than other nearby brands, but wish we had chosen to stay elsewhere.
THIS CHARMER YELLED, TOLD ME I WOULD HAVE TO PAY DOUBLE AND ALSO FOR “INCIDENTALS”. WHEN I ASKED FOR EXPLANATIONS HE THREATENED ME. HE REFUSED TO ISSUE A REFUND. THEN HE CALLED THE POLICE ON ME BECAUSE I TOOK A PHOTO OF MY CARD AND DRIVERS LICENSE. HE REFUSED TO CHECK ME IN OR SUPPLY A ROOM. I made a same-day reservation with the arrival time of midnight. I arrived at 12:06 to find only 3 cars in the parking lot of a property that is next door to a hotel that was packed. I’m pretty sure the charmer is why no one wants to be here. It alerted me to what the charmer might do because of economic distress. The charmer started yelling that I had missed check-in hours, even though the e-commerce options allowed check-in until 2 AM. There is no property disclaimer about a check-in time….so customers would need to be mind-readers to know this. He told me there would be an additional room night because I arrived on the next day. Then he asked for a credit card for “incidentals”. I asked what those would be and he repeated “incidentals” several times. I pushed because he had already told me he might charge me for another night. I took the photo of my card and license and he really lost it then….saying it is agains the law to take photos. It is not against the law and I would not have done it except that I needed to document the card provision. He told me he called the police and shut the after-hours window. In a little while, Officer Ramirez of the Los Banos Police Department arrived. Phone number: 209-827-7070. He said I could pursue a civil case against the charmer but that since I had been refused check-in that the charmer asked me to leave. So I did. Agoda is at fault here too. They promised an immediate refund or to find me a new room. I wanted another room. They never called.
Please don't even think about staying at this property! Management is horrible, does not understand the first thing about customer service. We checked into our room and the place was a dump, we were booked for 3 nights. There was no lock on the door, it was completely broken off. We immediately requested a new room when we told him and he didn't think the lock was a big deal. We got a second room and after driving all day, we were exhausted. It smelled clean - or at least that was what I was telling myself because of the heavy scent of chemicals in the room but again, another dump. The door casings were filthy, the bathroom, filthy. The window ledge looked like it had never seen a dust rag, hair stuck to the floor, dirty walls and doors - repairs looked like a child tried to fix it. We had to stay the night because we were in town for a funeral and we're able to get into the hotel we really wanted. We thought 'we're just going to sleep here'. Don't ever think that! I was afraid to use the shower for fear of how filthy the place was. The next day, we were with family and decided we were going to cut our stay short and leave after the second day. I called down the morning of Sunday (before check out) to let the front desk know that we were checking out that morning and he said no problem. We gathered our things and went to the office (you are not allowed inside, you have to conduct business from an outside window). I gave him our keys and he said "Thank you". I asked for a copy of my receipt and he said "Oh, OK". When I got it, I saw that we were charged for the entire stay. I told him we only stayed for 2 nights, why were we charged for the 3rd. He said "You didn't call to cancel" I told him "We checked in and needed to cut our visit short and gave him plenty of notice to be able to clean and release the room for someone else to check in. I have worked at plenty of hotels and it has never been a policy to charge a guest if they give proper and timely notice and check out before check in time of the current day. This was the biggest travel regret of my life and we will be reporting this property to corporate.
Upon driving in, at the carport, front desk lobby is not open, at 4PM. Only conducting business through the window slot. driveway unpaved, pool is empty, unfilled, broken chairs, picnic table, as if this place has been abandoned for years! unsanitary condition, room is nothing like described or pictured on website. deceptive advertisement on website of room. stain on bedsheets, holes on bedding cover, stain on chairs, broken items hazardous condition, mold on shower curtain, windows. Overall condition was nothing like pictured and described on website. these condition was met upon check-in, hotel cancellation policy would charged me the 1 night stay if not cancelled 24 hr prior