酒店回复: Dear Abdiel,Thank you for sharing your feedback. We take cleanliness and presentation very seriously, and your comments regarding the towels and bathroom condition are important for us to address. Observations like yours help guide our team in maintaining higher standards and ensuring that all rooms meet the expectations of our guests for both cleanliness and comfort.Sincerely, Hotel Manager
1.0分
其他
原文
翻译提供方：Google
没有热水
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酒店回复: Dear Guest,Thank you for sharing your feedback. We regret to hear that you experienced an issue with the hot water during your stay. Your comments have been shared with our maintenance team to ensure this is promptly addressed. Providing a comfortable and reliable experience for every guest is important to us, and we will use your input to improve our service quality. We appreciate your time and hope to offer you a much better stay in the future.Sincerely, Hotel Manager
1.0分
其他
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Mold, mildew, sink falling off the wall, facet loose, no lock on window (ground floor), H20 takes 10 minutes to get hot, ******** guests fighting in next room, mini fridge loud and constant, lights are all LED bright white. Glad I was a single man here, would me never subject a woman to this dungeon.
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酒店回复: Dear Guest,Thank you for taking the time to share your experience. Your feedback regarding the room condition, maintenance issues, and overall atmosphere has been noted for immediate attention. We take cleanliness, safety, and guest comfort seriously, and your detailed comments will help our management address these concerns directly. Our goal is to provide a well-maintained and welcoming environment for every guest, and we appreciate your input as we work to improve future stays.Sincerely, Hotel Manager
5.0分
其他
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Clean and Friendly staffs.. lots of free parking
.. so convenient to shopping mall and has LA fitness in the same out door mall, will definitely booking my next trip here again.
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酒店回复: Dear Christopher,Thank you for your wonderful review! We are delighted to know that you enjoyed the cleanliness, friendly staff, and the convenience of ample free parking. It is great to hear that the nearby shopping mall and access to LA Fitness added to your experience. We truly appreciate your kind words and are excited to know you plan to book with us again. We look forward to welcoming you back for another enjoyable stay!Sincerely, Hotel Manager
1.0分
其他
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Swindle
When we arrived at the motel, there was nobody there to check us in, there was a sign that said to call a number for check-in, but that just rang a front desk telephone. We waited about 10 minutes. Nobody answered the phone. Nobody called us back later. We ended up having to sleep somewhere else.
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酒店回复: Dear Debby,Thank you for sharing your feedback. We regret to hear about the difficulty you experienced during check-in. This is not the level of service we strive to provide, and we will investigate this issue to ensure it does not happen again. Your comments are valuable in helping us improve the guest experience, and we hope to have the opportunity to serve you better in the future. Thank you again for bringing this to our attention.Sincerely, Hotel Manager
4.0分
其他
I enjoy the stay but the the bathroom door was damaged when I got there
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酒店回复: Dear Guest,Thank you for your feedback and positive rating. We are glad to know you enjoyed your stay overall and appreciate you bringing the bathroom door condition to our attention. Your comment has been shared with our maintenance team to ensure it is promptly addressed. Providing a well-maintained and comfortable environment for our guests is always our priority. We value your input and look forward to welcoming you back for an even smoother experience next time.Sincerely, Hotel Manager
3.0分
情侣出游
It was perfect for our one night stay.
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酒店回复: Dear Guest,Thank you for your kind words. We are delighted to know that our hotel was the perfect fit for your one-night stay. It is wonderful to hear that we met your expectations and provided a comfortable and convenient experience. Our team strives to make every visit pleasant and hassle-free, whether for a short stop or a longer stay. We look forward to welcoming you again whenever your travels bring you back this way.Sincerely, Hotel Manager
5.0分
朋友出游
Clean room and easy access to the city
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酒店回复: Dear Freddy,Thank you for your perfect rating. We are delighted to hear that you enjoyed the clean room and the convenience of easy access to the city. Providing both comfort and a great location is something we strive for, and it is rewarding to know it enhanced your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back soon for another excellent experience.Sincerely, Hotel Manager
5.0分
其他
Clean quiet all amenities neede
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酒店回复: Dear Louis,Thank you for your wonderful feedback! We are delighted to hear that you found the hotel clean, quiet, and well-equipped with all the amenities you needed. Providing a comfortable and convenient stay is always our goal, and we look forward to welcoming you back for another enjoyable visit.Sincerely, Hotel Manager
这家酒店交通非常便利，就在一个大型购物中心旁边，里面有各种商店和餐馆。此外，开车到普罗维登斯市中心也只需10到15分钟。房间宽敞、舒适、干净。强烈推荐给那些想在游览普罗维登斯时找到一个物美价廉住宿地点的人。
确保毛巾没有变黄，它们应该是白色的。而且浴室太恶心了。
没有热水
Mold, mildew, sink falling off the wall, facet loose, no lock on window (ground floor), H20 takes 10 minutes to get hot, ******** guests fighting in next room, mini fridge loud and constant, lights are all LED bright white. Glad I was a single man here, would me never subject a woman to this dungeon.
Clean and Friendly staffs.. lots of free parking
.. so convenient to shopping mall and has LA fitness in the same out door mall, will definitely booking my next trip here again.
Swindle
When we arrived at the motel, there was nobody there to check us in, there was a sign that said to call a number for check-in, but that just rang a front desk telephone. We waited about 10 minutes. Nobody answered the phone. Nobody called us back later. We ended up having to sleep somewhere else.
I enjoy the stay but the the bathroom door was damaged when I got there
It was perfect for our one night stay.
Clean room and easy access to the city
Clean quiet all amenities neede