酒店回复: Dear Lizabeth,Thank you for taking the time to share your experience with us. We apologize for the issue of the toilet. This is not the standard we strive for and, our team will ensure that this doesn't happen again.We appreciate your understanding and we hope to see you again.Regards,
2.0分
家庭亲子
原文
翻译提供方：Google
房间相当干净。早餐很乱，地方太小，而且没有存货。去别的地方了。
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酒店回复: Hello Natalie, Thank you for taking the time to share with us your feedback on your stay. We value your feedback and appreciate you sharing with us. We will forward to departments mentioned for immediate corrections.
5.0分
其他
原文
翻译提供方：Google
一切都非常好，非常好，状况极佳。
4.0分
其他
原文
翻译提供方：Google
不错的酒店
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酒店回复: Thank you very much for your feedback. We value you as our guest and appreciate you taking the time to share with us!
5.0分
其他
原文
翻译提供方：Google
洁净室
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酒店回复: Hello Jona,Thank you for the 10/10 score rating. We are glad that you liked your clean room.We look forward to hosting you again with an even better experience.Regards,AwaGuest Relations Associate
3.0分
家庭亲子
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Room was clean, but not the room I booked thru *******. Additional fee charged for incidentals due to using 3rd party booking services. Public areas not clean, but they did just have 5” of snow. Staff very courteous.
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酒店回复: Hello, Valued Guest,Thank you for your recent stay. We apologize for any inconvenience you experienced during your stay.These issues will be addressed to avoid future recurrence.We hope to welcome you again with a better experience.Regards,AwaGuest Relations Associate
3.0分
家庭亲子
The parking was easy, there were great dining options nearby, and it seemed fairly safe. My kids enjoyed the pool. The breakfast buffet was pretty standard.
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酒店回复: Hello Sandra,Thank you for your recent stay. We are glad that you enjoyed your breakfast and the great amenities of the hotel.We look forward to serving you even better on your next stay.Regards,AwaGuest Relations Associate
2.0分
其他
Yuk
It was clear that the bathroom was not cleaned. When we arrived there was a ball of hair and a piece of dirty toilet paper on the floor.
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酒店回复: Hello Susan,Thank you for your recent visit. We apologize for any inconvenience you experienced during your stay.Our housekeeping team will be informed about these cleanliness issues and immediate steps will be taken to avoid future recurrence.We hope to welcome you again with an even better experience.Regards,AwaGuest Relations Associate
房间与广告描述不符，没有按摩浴缸，尽管我已将其设为筛选条件。工作人员态度极其恶劣，房间很脏，床头柜下的地上甚至有一个避孕套。我向管理层反映后，他们似乎毫不在意，也不愿意给我们换到我预订的带按摩浴缸的房间。总而言之，这是一次糟糕透顶的体验，我想就此事与Trip的管理层沟通。这太不公平了。我认为他们应该免费安排我们入住另一家Choice酒店，如果第二晚免费，我愿意支付第一晚的费用，或者至少下次预订时给我五折优惠。他们当时正在装修二楼，地板上到处都是油漆，入住前没有人告诉我们。所以，Trip应用程序或高层管理人员能否联系我，以便我们能够解决这个问题，并给予公平的补偿？我以后会选择其他Choice酒店，但绝不会再选择这家。我的妻子也正在致电酒店总部，说明我们糟糕的入住体验是如何被毁掉的。所以请尽快回复我，您可以致电或短信联系我，号码是***********，或者发邮件到*****************************。非常感谢您的帮助，希望您能提供买一送一的优惠，或者下次预订房间时只收取半价，这样就能解决这个问题。这原本应该是我和妻子的美好夜晚，结果却变成了一场噩梦，这实在令人无法接受！谢谢，期待您的回复！
因为大厅派对而无法入睡
床不像我住过的 Comfort Inns 的其他酒店那样舒适。大厅派对一直持续到凌晨 2 点。直到那之后才能入睡，不得不早起并开车一整天。它就在一楼，就在总台外面，所以他们肯定很清楚噪音。如果没有，我确实在凌晨 1:30 打过电话，但没用……只是听到人们互相叫对方安静一点😡本来希望晚上能好好休息，因为白天开了 14 个小时的车，但接下来又是同样的一天。真是糟糕的一晚。
我应该因为糟糕的管道系统而得到退款。我不得不整晚处理堵塞的马桶。当现场工作人员来检查问题时，他冲水，把脏兮兮的马桶水洒在地板上，然后告诉我，缓慢的冲水“应该可以让我度过一整晚”。直到早上我退房时，问题才得到解决……
房间相当干净。早餐很乱，地方太小，而且没有存货。去别的地方了。
一切都非常好，非常好，状况极佳。
不错的酒店
洁净室
Room was clean, but not the room I booked thru *******. Additional fee charged for incidentals due to using 3rd party booking services. Public areas not clean, but they did just have 5” of snow. Staff very courteous.
The parking was easy, there were great dining options nearby, and it seemed fairly safe. My kids enjoyed the pool. The breakfast buffet was pretty standard.
Yuk
It was clear that the bathroom was not cleaned. When we arrived there was a ball of hair and a piece of dirty toilet paper on the floor.