First room I was checked into had bed bugs they were crawling on the pillows and the shower head didn’t work. They moved me to another room. It was cleaner but the door latch was broken.
1.0分
其他
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Check in was fine
Much of the trim was ripped off of falling off. Bugs on the bathroom floor. Toilet was not solid and leaked. Hair all in the bath tub. The smell of **** down the hall was extremely intense. Check out with an older lady, I explained my concerns - she just sat there. No emotions, no I’m sorry she said nothing. DO NOT stay here
2.0分
其他
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bugs in the room, lots of dust on top of the refrigerator, the microwave was missing and we had to call for staff on the phone to be let in to check into the room
2.0分
其他
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It was not a nice clean place. Stains on the bedding and roaches crawling. Definitely needed to be refinished. Toilet paper holder fell out of the wall. No microwave. I will not stay there again, nor do I recommend it.
1.0分
其他
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This hotel was DISGUSTING. Our room reeked of smoke from the second we walked into the room and there was orange smoke stains dripping from the walls. The shower, bathroom, and sink were not cleaned at all. The faucet was not even wiped down. There was no water pressure in the shower because the shower head was broken. We had the air conditioning on high and it never cooled down enough to be comfortable. The outlet cover that the A/C was plugged into had previous burn marks on it proving that it had at one time caught fire. There was not a mirror at the sink/vanity, so you could see the staining from where it had been. There was burn marks from I’m assuming lit cigarettes on the side of the shower. The cleanliness of this place was easily the worst I’ve ever seen. Gross doesn’t even begin to describe this place. WE DO NOT RECOMMEND.
5.0分
情侣出游
Awesome service. Only problem was a power outage caused by a storm. Not anyone fault. Best property we have stayed at in a long time.
3.0分
家庭亲子
You pay for what you get. There wasn't anything outstanding. The gathering of people out back partying made myself and son uncomfortable.
3.0分
家庭亲子
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We had 2 rooms and it is close to Lost Island and restaurants/shopping. The good: I thought the beds were comfortable for simple platform beds. AC worked. The room was tidy and simple. In both rooms the sinks leaked, there was duct tape on the pipes. Our bathroom wall was dirty and I saw a few small bugs in the bathroom. The other room, the walls had some sticky crap on them, it was gross. I heard some guy complaining to the desk anout the duct tape on his shower head. No breakast, probably a good thing. For a cheap sleep we were ok.
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酒店回复: Hi Julie,Thank you for sharing your experience with us. We're glad to hear you found the beds comfortable and the AC working well, and that the location was convenient for your trip. That said, we sincerely apologize for the maintenance and cleanliness issues you encountered in both rooms. What you described is not up to our standards, and we’ll be sure to share your comments with the property team so they can look into these concerns and make necessary improvements. We appreciate your honest feedback and hope your next stay will be a more seamless one.Sean#Team6
1.0分
家庭亲子
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I didn't. We were robbed by the front desk. She said that the ******* charges were reversed and didn't wanna call. Then my uncle paid and she took he cash. Charges aren't reversed..don't stay here..strange criminal looking people in the parking lot.
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酒店回复: Hi Shalena,We’re truly sorry to hear about your experience. What you described is very concerning and not reflective of the service we aim to provide. We'd like to investigate this further, especially regarding the payment issue. Please reach out to us directly with your reservation details so we can look into it and follow up accordingly. Your safety and trust are very important to us.Sean#Team6
床上有跳蚤。
First room I was checked into had bed bugs they were crawling on the pillows and the shower head didn’t work. They moved me to another room. It was cleaner but the door latch was broken.
Check in was fine
Much of the trim was ripped off of falling off. Bugs on the bathroom floor. Toilet was not solid and leaked. Hair all in the bath tub. The smell of **** down the hall was extremely intense. Check out with an older lady, I explained my concerns - she just sat there. No emotions, no I’m sorry she said nothing. DO NOT stay here
bugs in the room, lots of dust on top of the refrigerator, the microwave was missing and we had to call for staff on the phone to be let in to check into the room
It was not a nice clean place. Stains on the bedding and roaches crawling. Definitely needed to be refinished. Toilet paper holder fell out of the wall. No microwave. I will not stay there again, nor do I recommend it.
This hotel was DISGUSTING. Our room reeked of smoke from the second we walked into the room and there was orange smoke stains dripping from the walls. The shower, bathroom, and sink were not cleaned at all. The faucet was not even wiped down. There was no water pressure in the shower because the shower head was broken. We had the air conditioning on high and it never cooled down enough to be comfortable. The outlet cover that the A/C was plugged into had previous burn marks on it proving that it had at one time caught fire. There was not a mirror at the sink/vanity, so you could see the staining from where it had been. There was burn marks from I’m assuming lit cigarettes on the side of the shower. The cleanliness of this place was easily the worst I’ve ever seen. Gross doesn’t even begin to describe this place. WE DO NOT RECOMMEND.
Awesome service. Only problem was a power outage caused by a storm. Not anyone fault. Best property we have stayed at in a long time.
You pay for what you get. There wasn't anything outstanding. The gathering of people out back partying made myself and son uncomfortable.
We had 2 rooms and it is close to Lost Island and restaurants/shopping. The good: I thought the beds were comfortable for simple platform beds. AC worked. The room was tidy and simple. In both rooms the sinks leaked, there was duct tape on the pipes. Our bathroom wall was dirty and I saw a few small bugs in the bathroom. The other room, the walls had some sticky crap on them, it was gross. I heard some guy complaining to the desk anout the duct tape on his shower head. No breakast, probably a good thing. For a cheap sleep we were ok.
I didn't. We were robbed by the front desk. She said that the ******* charges were reversed and didn't wanna call. Then my uncle paid and she took he cash. Charges aren't reversed..don't stay here..strange criminal looking people in the parking lot.