I was able to find access to the parking lot even if there was road construction in the area. There were access to shops in the area.
1.0分
其他
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Pictures online are definitely invalid. Lobby - filthy. Not updated like advertised. Pool was closed, completely drained, “under maintenance” but was not alerted of it at time of booking. Bathroom, dirty - had to clean the tub before use. Toliet, EXTREMELY loud. Hot tub in room, steady water leak. 2-3” gap under main door, placed a towel there to close off lighting. TV & night stand dirty. One night stand power did not work. Mold around faucets and both wall trim & floor trim. Back entry door, broken. Parking lot - total mess with beer cans & trash. No video surveillance. Also was not noted of serious road construction around motel, difficult to get into.
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酒店回复: Hi Amanda,We're very sorry to hear about your experience. This is not the standard we strive to uphold, and we sincerely apologize for the inconvenience. We take all guest comments seriously and will share your observations with our team to review. Please know that we continually strive to improve our guest experience and your insights are valuable in helping us achieve that. We hope you consider staying with us again in the future to experience the improvements made. Jeremy Ward #Team6
1.0分
情侣出游
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After several hour drive, we are hoping to get in and have a nice clean room and bed to sleep in. Floors were dirty. Bathroom was dirty. TV didn’t work and the noise from the highway and lights from the parking lot made it almost impossible to sleep. Would not recommend this property.
3.0分
家庭亲子
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The hotel is becoming run down. No smoke detector in our room and the ones in the hall were chirping. The floors needed to be mopped, they were sticky. The bathroom was not clean.
1.0分
家庭亲子
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The rooms were gross. We had cockroaches in our room. Our latch was broke on the door the cieling was flaking off. The shower head leaked very bad and sprayed all over the wall. The outside door opened with no key. We were told the pool worked and it hasn't worked in years. Pets are allowed to stay. But you aren't allowed to leave them at any time unattended. There were no accommodations in the room or at the hotel. No breakfast and coffee they say they have wasn't there. Definitely would not recommend staying there. The room was worth maybe 10 dollars a night.
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酒店回复: Hi Marla, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you. Sarah Jacobs #Team6
1.0分
其他
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First room I was checked into had bed bugs they were crawling on the pillows and the shower head didn’t work. They moved me to another room. It was cleaner but the door latch was broken.
1.0分
其他
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Check in was fine
Much of the trim was ripped off of falling off. Bugs on the bathroom floor. Toilet was not solid and leaked. Hair all in the bath tub. The smell of **** down the hall was extremely intense. Check out with an older lady, I explained my concerns - she just sat there. No emotions, no I’m sorry she said nothing. DO NOT stay here
2.0分
其他
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bugs in the room, lots of dust on top of the refrigerator, the microwave was missing and we had to call for staff on the phone to be let in to check into the room
2.0分
其他
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It was not a nice clean place. Stains on the bedding and roaches crawling. Definitely needed to be refinished. Toilet paper holder fell out of the wall. No microwave. I will not stay there again, nor do I recommend it.
床上有跳蚤。
I was able to find access to the parking lot even if there was road construction in the area. There were access to shops in the area.
Pictures online are definitely invalid. Lobby - filthy. Not updated like advertised. Pool was closed, completely drained, “under maintenance” but was not alerted of it at time of booking. Bathroom, dirty - had to clean the tub before use. Toliet, EXTREMELY loud. Hot tub in room, steady water leak. 2-3” gap under main door, placed a towel there to close off lighting. TV & night stand dirty. One night stand power did not work. Mold around faucets and both wall trim & floor trim. Back entry door, broken. Parking lot - total mess with beer cans & trash. No video surveillance. Also was not noted of serious road construction around motel, difficult to get into.
After several hour drive, we are hoping to get in and have a nice clean room and bed to sleep in. Floors were dirty. Bathroom was dirty. TV didn’t work and the noise from the highway and lights from the parking lot made it almost impossible to sleep. Would not recommend this property.
The hotel is becoming run down. No smoke detector in our room and the ones in the hall were chirping. The floors needed to be mopped, they were sticky. The bathroom was not clean.
The rooms were gross. We had cockroaches in our room. Our latch was broke on the door the cieling was flaking off. The shower head leaked very bad and sprayed all over the wall. The outside door opened with no key. We were told the pool worked and it hasn't worked in years. Pets are allowed to stay. But you aren't allowed to leave them at any time unattended. There were no accommodations in the room or at the hotel. No breakfast and coffee they say they have wasn't there. Definitely would not recommend staying there. The room was worth maybe 10 dollars a night.
First room I was checked into had bed bugs they were crawling on the pillows and the shower head didn’t work. They moved me to another room. It was cleaner but the door latch was broken.
Check in was fine
Much of the trim was ripped off of falling off. Bugs on the bathroom floor. Toilet was not solid and leaked. Hair all in the bath tub. The smell of **** down the hall was extremely intense. Check out with an older lady, I explained my concerns - she just sat there. No emotions, no I’m sorry she said nothing. DO NOT stay here
bugs in the room, lots of dust on top of the refrigerator, the microwave was missing and we had to call for staff on the phone to be let in to check into the room
It was not a nice clean place. Stains on the bedding and roaches crawling. Definitely needed to be refinished. Toilet paper holder fell out of the wall. No microwave. I will not stay there again, nor do I recommend it.