酒店回复: "Thank you for bringing this issue to our attention. We take all concerns about comfort and cleanliness very seriously and have already initiated a thorough inspection of the area in question. Our team is working to ensure that any issues are promptly and effectively addressed, and we are committed to providing you with a safe and comfortable environment. We appreciate your patience as we resolve this matter."
1.0分
其他
原文
翻译提供方：Google
性价比极差
房间状况很糟糕，我进屋时空调盖掉在地上，我又把它盖上。墙壁破烂不堪，房间也不是很干净。
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酒店回复: Thank you for taking the time to give us a review. Very sorry to hear about the issues you had. Please be assured we are taking appropriate measure to fix the issues you brought to our attention.
4.0分
商务出差
原文
翻译提供方：Google
不错的酒店
便宜但很好的酒店。典型的早餐。床垫很好。房间干净。
酒店回复: Thank you for taking the time to give us your feedback.
5.0分
其他
原文
翻译提供方：Google
整个楼盘都很好
酒店回复: Thank you for giving us your feed back.
4.0分
商务出差
this is an older hotel, it was clean, had an ok breakfast, staff was great, pool was down, great for the price.
5.0分
其他
i left my phone in the room and they helped me get it out without attitude or giving me a problem very nice and clean
2.0分
其他
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Broken floor, window, and light in our room, dirty sheets, and poor staff.
People sitting in lawn chairs drinking and smoking outside. Staff standing outside with other people when I came
2.0分
其他
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When we entered this property it reeked of ****, from a staff member. The room and hotel felt wet. Our room smelled a the toliet constantly ran and through the night leaked all over the floor. The sink wouldn’t drain everything from our clothes to the sheets smelled and felt wet.
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酒店回复: Thank you for taking the time to share your feedback. We're truly sorry to hear that your stay did not meet your expectations. We understand how important comfort and cleanliness are, and we regret that we fell short during your visit.Please know that we are actively working on improvements to the property, and guest feedback like yours plays a valuable role in helping us prioritize those updates. We hope you'll consider giving us another chance in the future to show the progress we're making.
4.0分
其他
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Was disappointed that I didn't get a refund for the Monday night stay that I didn't use as my husband was released from the hospital a day early from heart surgery. There was no way of knowing that in advance and being able to give a 24 hour notice to cancel my reservation.
酒店回复: Thank you for taking. Please be assured we are looking into this.
房间很棒，打扫得很干净，员工也很友好。
我们没有入住这家酒店。我们发现我们预订的其中一间房间里有臭虫，但他们却表现得好像这不是什么大问题。我们得到了退款，但是其他在场的人知道我们房间里有臭虫，当他们要求离开时却没有得到退款。
性价比极差
房间状况很糟糕，我进屋时空调盖掉在地上，我又把它盖上。墙壁破烂不堪，房间也不是很干净。
不错的酒店
便宜但很好的酒店。典型的早餐。床垫很好。房间干净。
整个楼盘都很好
this is an older hotel, it was clean, had an ok breakfast, staff was great, pool was down, great for the price.
i left my phone in the room and they helped me get it out without attitude or giving me a problem very nice and clean
Broken floor, window, and light in our room, dirty sheets, and poor staff.
People sitting in lawn chairs drinking and smoking outside. Staff standing outside with other people when I came
When we entered this property it reeked of ****, from a staff member. The room and hotel felt wet. Our room smelled a the toliet constantly ran and through the night leaked all over the floor. The sink wouldn’t drain everything from our clothes to the sheets smelled and felt wet.
Was disappointed that I didn't get a refund for the Monday night stay that I didn't use as my husband was released from the hospital a day early from heart surgery. There was no way of knowing that in advance and being able to give a 24 hour notice to cancel my reservation.