酒店回复: Hello Maricarmen,We are pleased to hear that you found our hotel to be peaceful and clean during your stay. Our team works hard to provide a relaxing atmosphere for all our guests. We value your feedback and hope to welcome you back in the future.
5.0分
其他
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Staff was great! So nice! The room was great. Well maintained and clean. The beds oh my goodness were so comfortable and those pillows are heavenly. I need a couple of those pillows. We slept so wonderfully. Definitely recommend and will stay here in the future. Thank you so much! Bonus that there was a 711 right next door which meant enjoying a slurpee.
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酒店回复: Hello Brenna,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay, the comfort of the beds, and the convenience of our location. Your recommendation means a lot to us, and we're glad to know you'll be returning in the future. We hope you can find pillows that are just as heavenly as ours for your next visit!
2.0分
其他
The front desk staff was aloof and unfriendly. They seemed annoyed having to deal with customers.
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酒店回复: Hello Micah,Thank you for sharing your feedback regarding your experience with our front desk staff. We value all guest comments as they help us improve our service. Your insights will be shared with the team to ensure that we focus on delivering a more welcoming atmosphere for all our guests in the future. We hope you will consider staying with us again, as we strive to provide a better experience during your next visit.
5.0分
家庭亲子
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Our stay was great ! The room was clean, smelled good, a/c system worked good and the place was quite.
Breakfast bar was small but nice.
Only one thing I think needs improved, is the towels, very cheap towels, and small.
Other than that, we would definitely stay here again.
Good job Microtel Inn !!
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酒店回复: Hello Thomas,Thank you for sharing your positive feedback! We're delighted to hear that you enjoyed a clean and comfortable stay, and we appreciate your input regarding the towels. Your comments help us enhance our guest experience. We look forward to welcoming you back on your next visit!
3.0分
其他
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It seemed to me that the people next to us were extremely loud very early in the morning. And the people above us seem to play music very late at night. Not a very soundproof room
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酒店回复: Hello Tom,Thank you for sharing your experience regarding the noise disturbances during your stay. We understand how important a peaceful environment is for our guests and appreciate your feedback on the soundproofing of the rooms. Your input is valuable and will be passed on to our management team for consideration as we continually strive to improve our guests' experiences. We hope to welcome you back for a more restful visit in the future.
4.0分
家庭亲子
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This property was exactly as I expected from a budget hotel. For a quick one night stay it met our needs fine. The continental breakfast had a very small selection but it was clean, stocked, and organized.
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酒店回复: Hello Christina,Thank you for sharing your experience. We are glad to hear that the hotel met your needs during your one-night stay and that you found the breakfast clean and organized. Your feedback on the breakfast selection is appreciated, and we will keep it in mind for future improvements. We hope to welcome you back for another stay in the future.
4.0分
其他
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The hotel was very clean and well maintained. We had noise issue one evening, but the staff handled our complaint quickly and professionally, which we really appreciated. Their friendly and efficient response made a big difference—would definitely stay here again!
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酒店回复: Hello Emily,Thank you for sharing your experience. We're delighted to hear that you found our hotel clean and well-maintained, and that our staff was able to promptly address your noise concern. Your feedback about their professionalism and friendliness is greatly appreciated. We look forward to welcoming you back on your next visit!
2.0分
其他
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Terrible! Paid reservation ans still took 20 mins of them running licenses checks ect for your giving a room... 150.00 dollar hold on your card.
Luxury hotel's only charge 50. 2nd to worse ive ever stayed in...
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酒店回复: Hello Josh,Thank you for sharing your feedback regarding your recent stay. We appreciate your concerns about the check-in process and the hold placed on your card. Each hotel's policies can vary, and we strive to maintain security standards to ensure a safe environment for all guests. We value your insights and will take them into consideration as we continue to improve our services. Your experience matters to us, and we hope you find accommodations that better meet your expectations in the future.
1.0分
其他
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Charged me twice for incidentals. Once upon arrival and once upon checkout. I was refunded the initial charge after checkout, however they would not refund my other charge. Instead, after multiple calls to the hotel, they randomly state “a pillow was missing” therefore charging me an absurd amount of money. Do not stay here.
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酒店回复: Hello Kolby,We appreciate your feedback and understand that your recent experience did not meet your expectations. It's important for us to provide clear communication regarding our policies, including incidental charges. We take such matters seriously and encourage you to reach out to management for further clarification on your specific situation. Your insights help us improve our services for future guests.
酒店员工非常友善，房间虽然小但还不错。
安静干净的地方
Staff was great! So nice! The room was great. Well maintained and clean. The beds oh my goodness were so comfortable and those pillows are heavenly. I need a couple of those pillows. We slept so wonderfully. Definitely recommend and will stay here in the future. Thank you so much! Bonus that there was a 711 right next door which meant enjoying a slurpee.
The front desk staff was aloof and unfriendly. They seemed annoyed having to deal with customers.
Our stay was great ! The room was clean, smelled good, a/c system worked good and the place was quite.
Breakfast bar was small but nice.
Only one thing I think needs improved, is the towels, very cheap towels, and small.
Other than that, we would definitely stay here again.
Good job Microtel Inn !!
It seemed to me that the people next to us were extremely loud very early in the morning. And the people above us seem to play music very late at night. Not a very soundproof room
This property was exactly as I expected from a budget hotel. For a quick one night stay it met our needs fine. The continental breakfast had a very small selection but it was clean, stocked, and organized.
The hotel was very clean and well maintained. We had noise issue one evening, but the staff handled our complaint quickly and professionally, which we really appreciated. Their friendly and efficient response made a big difference—would definitely stay here again!
Terrible! Paid reservation ans still took 20 mins of them running licenses checks ect for your giving a room... 150.00 dollar hold on your card.
Luxury hotel's only charge 50. 2nd to worse ive ever stayed in...
Charged me twice for incidentals. Once upon arrival and once upon checkout. I was refunded the initial charge after checkout, however they would not refund my other charge. Instead, after multiple calls to the hotel, they randomly state “a pillow was missing” therefore charging me an absurd amount of money. Do not stay here.