The check in staff were great especially since ******* did not send a confirmation of our stay which we paid for a week in advance. The manager also had a very good reference for dinner just a short walk from the Inn.
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酒店回复: Thank you for your kind words! We’re so glad our team was able to assist and make your check-in smooth despite the ******* issue. We’re also happy to hear you enjoyed the dinner recommendation nearby. We hope to welcome you back again soon!
5.0分
其他
Best hotel deal in the valley
Best hotel deal in the valley! The free breakfast is always quality and the hot tub is great. Clean rooms and great location.
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酒店回复: Thank you so much for your wonderful feedback!We’re thrilled to hear you enjoyed your stay, especially our breakfast, hot tub, and clean rooms. It’s great to know our location worked well for you too. We truly appreciate your kind words and hope to welcome you back soon!
5.0分
其他
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Only here for one night. The hotel was very good. Wish the sink was in with the shower and toilet. One of us had to wait for the other to get up before getting ready for the day.
酒店回复: Thanks for the perfect score!
5.0分
其他
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I had no clue where I was staying when I booked. It ended up being very convenient to everything I wanted. Close to hiking, restaurants, walking and views.
The breakfast was really great.
The staff was great and very helpful.
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酒店回复: Thank you for your kind words! We’re glad our location was convenient and that you enjoyed the breakfast and friendly staff. Hope to see you again soon!
5.0分
家庭亲子
The price budget compared to everyone else. Not greedy. Logical for the season. Reasonable to see the fall trees
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酒店回复: “Thank you for your review! We’re glad to hear you had a good visit and hope to welcome you back again soon.”
5.0分
其他
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Clean room and plenty of parking. Staff was okay. The bathroom fixtures were showing their age and hard to use but overall a good hotel. Great breakfast options in the morning in their beautiful lobby.
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酒店回复: Thank you for the awesome score!Thank you for sharing your experience with us. We’re glad you enjoyed your clean room, parking, and our breakfast in the lobby. We appreciate your feedback about the bathroom fixtures and staff, as it helps us know where we can improve. We’re happy to hear you had an overall good stay and hope to welcome you back again soon.
4.0分
商务出差
All was good, , except issues with the card lock that was not opening the door every other day.
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酒店回复: Thank you for your feedback! We’re glad you enjoyed your stay overall and appreciate you letting us know about the door lock issue — we’ll make sure it’s checked so it doesn’t happen again.
5.0分
其他
Staff courteous, amenities were great, clean room, a few damages but good
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear you found our staff courteous, enjoyed the amenities, and appreciated the cleanliness of your room. We do apologize for the damages you noticed, and we’ll be sure to address them promptly. We appreciate your stay with us and hope to welcome you back again soon!
哇！我印象深刻。我感觉这几年“凯悦酒店”在清洁度、灯光、早餐等方面有些欠缺，说实话，尽管我是“Choice会员”，但我一直避免入住凯悦酒店。几周前我别无选择，不得不在另一个地方住了一晚，结果证实了我的想法：“别住那儿”。然而，这家位于韦尔/海狸溪的酒店却大不相同。它很干净，灯光明亮，甚至在我们从寒冷的滑雪日回来后，下午晚些时候还有热汤和热可可等着我们！我非常喜欢这里，以至于我向其他人推荐了这家凯悦酒店。
世界最佳
The check in staff were great especially since ******* did not send a confirmation of our stay which we paid for a week in advance. The manager also had a very good reference for dinner just a short walk from the Inn.
Best hotel deal in the valley
Best hotel deal in the valley! The free breakfast is always quality and the hot tub is great. Clean rooms and great location.
Only here for one night. The hotel was very good. Wish the sink was in with the shower and toilet. One of us had to wait for the other to get up before getting ready for the day.
I had no clue where I was staying when I booked. It ended up being very convenient to everything I wanted. Close to hiking, restaurants, walking and views.
The breakfast was really great.
The staff was great and very helpful.
The price budget compared to everyone else. Not greedy. Logical for the season. Reasonable to see the fall trees
Clean room and plenty of parking. Staff was okay. The bathroom fixtures were showing their age and hard to use but overall a good hotel. Great breakfast options in the morning in their beautiful lobby.
All was good, , except issues with the card lock that was not opening the door every other day.
Staff courteous, amenities were great, clean room, a few damages but good