酒店回复: ¡Gracias por tu comentario! Nos alegra saber que encontraste el hotel cómodo y limpio. Lamentamos que el proceso del depósito de seguridad no haya sido tan rápido como esperabas. Trabajamos para hacer que el proceso sea lo más eficiente posible, y tus comentarios nos ayudarán a mejorar. Esperamos tener la oportunidad de recibirte nuevamente y ofrecerte una mejor experiencia. ¡Gracias por elegirnos!
5.0分
其他
原文
翻译提供方:Google
这个地方允许提前入住
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酒店回复: Thank you for your feedback! We're glad you appreciated the early check-in option — we know how helpful it can be, especially after a long trip or when plans change. We always do our best to accommodate early arrivals when rooms are available. We hope to welcome you back again soon!
5.0分
其他
原文
翻译提供方:Google
可取之处
住宿体验非常棒,服务非常好!!!
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酒店回复: Thank you so much for your kind words! We’re thrilled to hear that you had an excellent stay and received great service. Your satisfaction is our top priority, and we truly appreciate your feedback.We look forward to welcoming you back soon!
5.0分
其他
原文
翻译提供方:Google
我在这家酒店住过两次,我真的很喜欢它。
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酒店回复: Thank you for your kind words! We’re thrilled to hear that you enjoyed your stays with us on both occasions. Your satisfaction means a lot to us, and we can’t wait to welcome you back for your next visit!
5.0分
商务出差
原文
翻译提供方:Google
非常干净,一切都很新
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酒店回复: Thank you for being our valued guest at the Signature Inn Houston Galleria. It was a pleasure hosting you and we look forward to welcoming you back in the future.
5.0分
其他
原文
翻译提供方:Google
我非常喜欢它
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酒店回复: We're so glad you enjoyed your time spent with us at the Signature Inn Houston Galleria and we look forward to your next visit to us, Jeffrey!
4.0分
朋友出游
原文
翻译提供方:Google
周围很脏
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酒店回复: We're sorry to hear that you felt the surrounding area was dirty. Thank you for being our guest.
2.0分
其他
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The room itself was acceptable. The grounds were dirty with remnants of broken glass. A man was bellowing as loud as he could past midnight to others in his group in a foreign language. The same man was outside the front door in the morning, suggesting some relationship with ownership or management. The neighborhood is not very good either.
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酒店回复: Thank you for taking the time to share your experience. We're sorry to hear that while your room was acceptable, other aspects of your stay did not meet expectations. We take guest safety and comfort very seriously, and we regret the disturbances you experienced during the night as well as the condition of the grounds.Please know that your comments about the noise and cleanliness have been shared with our management and maintenance teams to address these issues promptly. We are committed to providing a safe and welcoming environment for all our guests.We appreciate your feedback as it helps us improve. Should you choose to stay with us again, please reach out directly so we can ensure a better experience.
糟糕的酒店
我真应该转身离开。从我走进大厅的那一刻起,我就知道这家酒店肯定不达标。打开房门,我立刻就闻到了一股难闻的气味。我对房间的整体感觉就是很恶心。我本来要开车2.5小时去休斯顿,结果开了4个小时,而且我还要参加一个活动,所以真的没时间去处理这件事。我喷了点香水,至少能掩盖一下难闻的气味,尽量不去碰任何东西。浴室的灯很暗,准备起来很费劲。我既担心自己的安全,也担心车子的安全,但我们俩都毫发无损地出来了。回到房间时,我筋疲力尽,但床和枕头都不舒服。床单摸起来像涤纶的,毯子也一点也不厚实。我只好窝在一个角落里。最糟糕的是,全身镜会亮起来。开关按钮也会亮,所以整晚都有蓝光照进我的房间。我几乎没睡,最后在凌晨5:45才起床。要不是晚点儿有个早餐会,我早就退房了。另外需要注意的是,空调出风口里有个树形的空气清新剂,要么让房间味道难闻,要么根本遮盖不住其他异味。电视坏了,每个频道都显示静电干扰。淋浴间里没有沐浴露和护发素,只有两瓶洗发水。房间价格80美元,他们收费绝对不应该超过50美元。
非常舒适干净的酒店
唯一不好的就是要押金100块钱,刷卡的话要很久才能取回来:(
这个地方允许提前入住
可取之处
住宿体验非常棒,服务非常好!!!
我在这家酒店住过两次,我真的很喜欢它。
非常干净,一切都很新
我非常喜欢它
周围很脏
The room itself was acceptable. The grounds were dirty with remnants of broken glass. A man was bellowing as loud as he could past midnight to others in his group in a foreign language. The same man was outside the front door in the morning, suggesting some relationship with ownership or management. The neighborhood is not very good either.