I decided to stay at this property with my son and boyfriend because we were visiting family for Thanksgiving. Check in and check out was super easy. The room was clean and as described. I would recommend this hotel to friends and family.
1.0分
家庭亲子
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When we went to the hotel they said the hotel was full and there was no room for us. After 6hrs of long drive we were so tired and frustrated to deal with this at 9:30pm. I booked through ******* for the first time and it was a blunder mistake. I am never going to book through ******* again. It is so unfortunate that there is no coordination between ******* and Marriott and as a result customers suffer despite and trusting and paying both companies.
4.0分
其他
Staff was fine, exhaust fan in bathroom did not work, also volume on TV in bedroom did not work.
5.0分
情侣出游
Check in was absolutely easy. The rooms were extremely clean.I would definitely come back.
2.0分
情侣出游
The a/c didn’t work and the mattress was shot (sank down into a ravine). The staff was polite and helpful.
3.0分
其他
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Lovely staff, terrible construction. Unless you are on the top floor you will hear every step above you. We had kids running back and forth. This is long term stay so think more like an apartment than hotel. Also the never ending highway noise makes for a challenging sleep.
Long term resident said the light outside by handicap parking has been out for a year. It was tough navigating to the door.
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酒店回复: Thank you for taking the time to share your feedback. I sincerely apologize for the challenges you experienced during your stay. We understand how disruptive noise and lighting issues can be, and I’m sorry these impacted your comfort.Please know that the concerns you mentioned, including the exterior lighting, and overall guest experience, are actively being addressed by our team. We are committed to making improvements to ensure a more restful and enjoyable stay for all of our guests.We truly value your feedback, as it helps us identify areas where we can improve, and we hope to have the opportunity to provide you with a much better experience in the future.
5.0分
其他
The staff was very accommodating towards me and my pets. Very handicapped consciousness. All provisions were better than expected.
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酒店回复: Thank you for sharing your positive experience with us. We’re delighted to know our team was able to accommodate you and your pets and that our accessibility and provisions met your expectations. We truly appreciate your feedback and look forward to welcoming you again.
我因公出差在这里住了大约一周。员工非常友好,地理位置也绝佳。如果有机会,我非常乐意再次入住。
咖啡机坏了,没法用。早餐种类总是那几样,不过可以自己做松饼。温水泳池水温太低了,没能下去游。
非常舒适
房间非常舒适,配备了您所需的一切:烤面包机、咖啡机、微波炉……小型更衣室和用餐区。免费早餐也很好,有粥和华夫饼。
I decided to stay at this property with my son and boyfriend because we were visiting family for Thanksgiving. Check in and check out was super easy. The room was clean and as described. I would recommend this hotel to friends and family.
When we went to the hotel they said the hotel was full and there was no room for us. After 6hrs of long drive we were so tired and frustrated to deal with this at 9:30pm. I booked through ******* for the first time and it was a blunder mistake. I am never going to book through ******* again. It is so unfortunate that there is no coordination between ******* and Marriott and as a result customers suffer despite and trusting and paying both companies.
Staff was fine, exhaust fan in bathroom did not work, also volume on TV in bedroom did not work.
Check in was absolutely easy. The rooms were extremely clean.I would definitely come back.
The a/c didn’t work and the mattress was shot (sank down into a ravine). The staff was polite and helpful.
Lovely staff, terrible construction. Unless you are on the top floor you will hear every step above you. We had kids running back and forth. This is long term stay so think more like an apartment than hotel. Also the never ending highway noise makes for a challenging sleep.
Long term resident said the light outside by handicap parking has been out for a year. It was tough navigating to the door.
The staff was very accommodating towards me and my pets. Very handicapped consciousness. All provisions were better than expected.