attendant on the phone during check in looked agitated to come to desk when i rang place had good reviews found out quickly that was a lie but needed somewhere quick and cheap flight pushed back and needed rest however git room 101 found out after 15 minutes 201 above me had a kid or kids and they ran back and forth for over an hour called front desk and it git worse they didnt care
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酒店回复: Dear Tiffany,We’re very sorry to hear that your stay did not meet expectations. It’s disappointing to learn about the issues you faced during check-in and the noise disturbance from the room above you. This is not the level of service or comfort we want our guests to experience. Our team will review this incident with the staff to ensure more attentive service at the front desk and a faster response to noise concerns in the future. We truly value all feedback, as it helps us improve our guest experience. We hope you will consider giving us another chance to provide a much better stay—one that reflects the comfort, cleanliness, and professionalism our property is known for. Thank you for taking the time to share your experience, and we apologize for any inconvenience this situation caused during your visit.
4.0分
情侣出游
Bathroom had someone elses hair around it, and towels were thin, and had a off white/yellow color
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酒店回复: Dear Jessica,Thank you for sharing your feedback. We sincerely apologize for the cleanliness issues you experienced, including finding hair in the bathroom and the condition of the towels. This is not the standard we strive to maintain. Your comments have been shared with our housekeeping and maintenance teams to ensure immediate improvements are made. We value your input as it helps us enhance our guest experience and prevent similar issues in the future. We hope you will consider giving us another opportunity to provide you with a cleaner, more comfortable stay next time. Your satisfaction is very important to us.
1.0分
商务出差
No signal with the television since this mornig until now and would definitely need another stay.
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酒店回复: Dear Derek,Thank you for letting us know! We apologize for the inconvenience during your stay — the TV issue was due to a Spectrum service outage in the area. Unfortunately, it was beyond our control, but service has since been restored. We appreciate your patience and understanding and are glad to hear you’d stay with us again. We look forward to welcoming you back soon for a smooth and comfortable experience.
4.0分
其他
Clean, quiet, comfortable room. Friendly, knowledgeable staff. Would have been perfect if they had included breakfast.
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酒店回复: Dear Daniel,Thank you for sharing your feedback! We’re glad you enjoyed the clean, quiet, and comfortable room, as well as our friendly and knowledgeable staff. We appreciate your suggestion about breakfast and will certainly keep it in mind. Hope to welcome you back soon!
5.0分
其他
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Clean room. Air conditioning worked well and very quiet. Had nice area for dogs to do their business with well placed clean waste bins and bags. Desk clerk very nice and helpful. Bed was great. No complaints. I would definitely stay again.
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酒店回复: Dear Sharon,Thank you for your wonderful feedback! We’re delighted to hear you had such a positive stay. It’s great to know you found the room clean, the air conditioning quiet and efficient, and the pet area convenient and well-maintained. We’re also glad our front desk team made a good impression — we’ll be sure to share your kind words with them. It’s always rewarding to know guests enjoy a comfortable bed and a pleasant, hassle-free experience. We truly appreciate your recommendation and look forward to welcoming you and your furry friend back again soon!
3.0分
商务出差
First room I was assigned the a/c didn't work, so was given another room. Room was small. Bed was lumpy. Limited amenities.
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酒店回复: Dear Lewis,Thank you for sharing your feedback. We apologize for the inconvenience with the first room’s air conditioning and are glad our team was able to move you quickly to another room. We appreciate your comments about the bed and room size — this helps us identify where improvements can be made. While our property offers essential amenities to provide comfortable, affordable stays, we’re always looking for ways to enhance guest satisfaction. We value your input and hope to have another opportunity to provide you with a better experience in the future.
5.0分
其他
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Rooms were clean. Had a long drive in got there early and they were nice enough to accommodate me. Food in walking distance, close to highway, and great place to stay for the night
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酒店回复: Dear Sharonda,Thank you for sharing your experience with us. We’re pleased to hear that our staff was able to accommodate your early arrival after a long drive, and that you found your room clean and comfortable. Providing a smooth check-in and a welcoming space is always our goal. It’s also great to know that you appreciated the convenient location, with restaurants nearby and easy access to the highway, which makes travel simpler. We’re glad you enjoyed your stay and that we could provide a reliable place for the night. We look forward to welcoming you back on your next trip.
2.0分
商务出差
Property wasn't too clean, frig didn't work, no ironing board, not able to connect to apps on tv and no breakfast as stated.
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酒店回复: Dear kendrick,Thank you for sharing your experience. We’re sorry to hear about the issues with cleanliness, the fridge, and missing amenities. We also apologize for any confusion about breakfast. Your feedback helps us improve, and we’ll address these concerns with our team.
3.0分
其他
To noisy, not the best conditions even it looks they have done some renovations.
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酒店回复: Dear Michael,Thank you for sharing your feedback. We’re sorry to hear that noise levels and room conditions affected your stay. While we have recently made renovations to improve guest comfort, we understand that a quiet and restful environment is just as important. Your comments will help us identify where we can make further improvements to ensure a better experience for all our guests. We appreciate you taking the time to let us know and hope you’ll consider giving us another opportunity to provide you with a more comfortable and peaceful stay in the future.
4.0分
其他
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Hello fellow travelers. This Motel 6 was right off 85. The people were friendly, there was coffee in the lobby in the AM. My only issue was no way to transport my huge cooler to my room, no dolly or carts there. I was on 1st floor as I knew it had no elevator. I'll stay again...
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酒店回复: Dear Rhonda,Thank you for sharing your experience! We’re glad you enjoyed our convenient location, friendly service, and morning coffee. We appreciate your feedback about the carts and will take it into consideration. We look forward to your next stay!
attendant on the phone during check in looked agitated to come to desk when i rang place had good reviews found out quickly that was a lie but needed somewhere quick and cheap flight pushed back and needed rest however git room 101 found out after 15 minutes 201 above me had a kid or kids and they ran back and forth for over an hour called front desk and it git worse they didnt care
Bathroom had someone elses hair around it, and towels were thin, and had a off white/yellow color
No signal with the television since this mornig until now and would definitely need another stay.
Clean, quiet, comfortable room. Friendly, knowledgeable staff. Would have been perfect if they had included breakfast.
Clean room. Air conditioning worked well and very quiet. Had nice area for dogs to do their business with well placed clean waste bins and bags. Desk clerk very nice and helpful. Bed was great. No complaints. I would definitely stay again.
First room I was assigned the a/c didn't work, so was given another room. Room was small. Bed was lumpy. Limited amenities.
Rooms were clean. Had a long drive in got there early and they were nice enough to accommodate me. Food in walking distance, close to highway, and great place to stay for the night
Property wasn't too clean, frig didn't work, no ironing board, not able to connect to apps on tv and no breakfast as stated.
To noisy, not the best conditions even it looks they have done some renovations.
Hello fellow travelers. This Motel 6 was right off 85. The people were friendly, there was coffee in the lobby in the AM. My only issue was no way to transport my huge cooler to my room, no dolly or carts there. I was on 1st floor as I knew it had no elevator. I'll stay again...