Room was large, clean and comfortable. The check-in Clerk at the front desk, Tatiana, was very sweet and accommodating. We were saddened to hear that the ownership has recently changed hands. We hope they will find a way to keep the same endearing staff we've grown accustomed to over the years.
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酒店回复: Hello Ledonna,Thank you for your feedback highlighting the cleanliness and comfort of your room, along with Tatiana's excellent service. We appreciate your loyalty and understand the sentiment regarding staff changes with the new ownership. We value your thoughts and will pass along your compliments to our team. Your experiences contribute to our ongoing commitment to providing great hospitality, and we hope you consider staying with us again in the future.
5.0分
朋友出游
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Very quaint, extremely clean indoor swimming pool & hot tub. Breakfast was eggs, sausage. Pancakes. Biscuits, gravy, oatmeal, muffins, fruit, yogurt and b9x cereals
Coffee, juices, milk
Golfing not far from restaurants.
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酒店回复: Hello Pat,Thank you for sharing your thoughts about your recent stay. We're delighted to hear you enjoyed the cleanliness of our indoor pool and hot tub, as well as our breakfast offerings. It's great to know you appreciated the convenience of being close to golfing and restaurants. We hope you had a lovely time overall and look forward to welcoming you back on your next visit!
5.0分
其他
This is our second time staying at the hotel. It's clean, the staff is very friendly and it's right next door to the golf course we play.
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酒店回复: Thank you for your thoughtful review regarding your recent experience at CrownPointe. We appreciate your feedback and your patronage. We hope to serve you again!
5.0分
家庭亲子
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We stayed here for a golf tournament. Our room overlooked the green on one of the holes. View was great, staff was great, stay was great. Would definitely recommend staying here if someone was golfing this connecting course. Breakfast was just OK, though.
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酒店回复: Hello Mindy,Thank you for sharing your positive experience during your stay, especially regarding the fantastic view and our staff's service. We’re glad to hear you enjoyed the golf tournament. We appreciate your feedback on breakfast, as it helps us continually improve our offerings for future guests. Thank you for your recommendation, and we hope to welcome you back for another enjoyable stay.
5.0分
情侣出游
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We enjoyed our stay very much! My husband and i rented a room here on a whim after leaving a not so good hotel. The people at Crown Pointe checked us in right away and were very nice and understanding. The people at the desk were so nice, friendly and personable. The room and lobby areas were very clean and well taken care of. The breakfast was so good! We will definitely be staying here again.
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酒店回复: Brandy, Thank you for your review and your business. We appreciate hearing about your experience at Crown Pointe to help our prospective guests make informed decisions when choosing Crown Pointe. We hope to serve you again!
4.0分
家庭亲子
Staff was excellent. Room was fine, just seemed a little outdated, could use a refresh. Like most hotels.
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酒店回复: Hello Berton,Thank you for your feedback regarding your recent stay. We're glad to hear that you found our staff to be excellent. We appreciate your comments about the room's condition and will certainly take them into consideration as we plan for future updates. Your insights are valuable to us in enhancing our guest experience. We hope to welcome you back for an improved visit next time.
5.0分
其他
Very clean. All staff was great except early morning front desk guy. He couldn’t or wouldn’t help.
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酒店回复: John, Thank you kindly for the rating and your patronage. I am happy to hear about the items you enjoyed. However, I'm sorry to hear about the service deficiency you outlined. I will investigate and address with appropriate parties.
4.0分
商务出差
only complaint was the breakfast was not up to Best Western standards
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酒店回复: Hello Carl,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the breakfast and will ensure they are communicated to our team. Guest satisfaction is important to us, and we strive to maintain our standards across all areas. We hope you had a pleasant experience otherwise and that you will consider staying with us again in the future.
5.0分
情侣出游
This is a beautiful property. Located next to a golf course, it’s a beautiful area.
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酒店回复: Jocelyn, Thank you for your kind comments and wonderful rating. We appreciate your business and your feedback. We hope to serve you again in the near future!
5.0分
其他
Fun in Farmington
I always bring my VERY healthy food with me. My room had a microwave, freezer, refrigerator and a machine to brew my tea! Perfect!
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酒店回复: Patricia, Thank you kindly for your feedback and your patronage at Crown Pointe. We appreciate your time and your business. We hope to serve you again in the near future! :)
Room was large, clean and comfortable. The check-in Clerk at the front desk, Tatiana, was very sweet and accommodating. We were saddened to hear that the ownership has recently changed hands. We hope they will find a way to keep the same endearing staff we've grown accustomed to over the years.
Very quaint, extremely clean indoor swimming pool & hot tub. Breakfast was eggs, sausage. Pancakes. Biscuits, gravy, oatmeal, muffins, fruit, yogurt and b9x cereals
Coffee, juices, milk
Golfing not far from restaurants.
This is our second time staying at the hotel. It's clean, the staff is very friendly and it's right next door to the golf course we play.
We stayed here for a golf tournament. Our room overlooked the green on one of the holes. View was great, staff was great, stay was great. Would definitely recommend staying here if someone was golfing this connecting course. Breakfast was just OK, though.
We enjoyed our stay very much! My husband and i rented a room here on a whim after leaving a not so good hotel. The people at Crown Pointe checked us in right away and were very nice and understanding. The people at the desk were so nice, friendly and personable. The room and lobby areas were very clean and well taken care of. The breakfast was so good! We will definitely be staying here again.
Staff was excellent. Room was fine, just seemed a little outdated, could use a refresh. Like most hotels.
Very clean. All staff was great except early morning front desk guy. He couldn’t or wouldn’t help.
only complaint was the breakfast was not up to Best Western standards
This is a beautiful property. Located next to a golf course, it’s a beautiful area.
Fun in Farmington
I always bring my VERY healthy food with me. My room had a microwave, freezer, refrigerator and a machine to brew my tea! Perfect!