The room was very dirty. There were holes in the bathroom doors. I don’t think the bathtub had been cleaned in weeks. Full of hair and dirt. The sheets were also dirty.
3.0分
家庭亲子
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Didn’t use pool. Room was old but clean. No coffee station, no clock, some lights didn’t work. The breakfast was absolutely horrible! No one could speak English but the guy at the desk. He was nice & helpful.
3.0分
朋友出游
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Staff was kind but it seemed like there was really only one staff member, and it was clear by the state of the place. The check-in area was clean and smelled great, but the rooms... not so much. While there was nothing particularly egregious, the room had a weird smell when there was no air circulating (AC/heat), the sheets definitely had some stains, and they do not clean rooms every day. I assume they clean rooms when people check out, but it was still a little frustrating especially because they hadn't given us enough towels (only 2 for a deluxe room that fits 4). When I called down to request towels, I had to actually go back to the check-in area and pick them up myself (hence why I think there's only one staff member managing the whole place). Overall, for the price I guess it wasn't horrific, but the rooms were obviously a little older, a little dingier, and it was just wild how different the state of the room was from the lobby/check-in that was so clean and bright and felt much newer.
1.0分
情侣出游
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Room appeared to be clean and neat. We went to Busch gardens for 6+ hours and returned with dinner to the room around 11pm. The room was infested with roaches! The entire dresser was covered, the nightstand where we sat our sandwiches, the mini refrigerator. We packed our bag, took the video recordings to the front desk and were given a refund. We left and drove over 40mins to a nearby hotel that had vacancy and NO roaches… it was a nightmare.
1.0分
其他
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Mold and mildew growing in the bathtub fixtures and surround. Carpet and bedding stained and falling apart. Mirror coated with something. Walked out of my room into a bunch of cigarette smoke on this completely smoke-free property. Tried to report issues at the front desk and gave up after several minutes and multiple bell rings. Couldn't rest because a person having a loud phone conversation full of profanity right outside my door. If they say they have breakfast available on the listing, it's a lie. They will tell you it's not available when you get there.
房间面积大，窗户对走廊，隐私性差，白天只能一直拉着窗帘。早餐很一般
血迹斑斑的床垫。
水槽里有蜘蛛。
沙发摸起来黏糊糊的。
我们中有人坐在软垫椅子上，结果光着的皮肤接触到的地方被虫子咬了。
酒店提供的替换房间也好不到哪里去。
房间外的路边有大片血迹。
浴室很干净。
房间本身看起来整洁，但就是太脏了。
非常令人失望。
尽管入住时间很晚，但办理入住手续还是很顺利很友好的。谢谢。
总体来说还不错。二楼的房间似乎比一楼的房间质量更好。
床单有使用过的味道，大堂工作人员很周到，早餐有待改进，非常简单
The room was very dirty. There were holes in the bathroom doors. I don’t think the bathtub had been cleaned in weeks. Full of hair and dirt. The sheets were also dirty.
Didn’t use pool. Room was old but clean. No coffee station, no clock, some lights didn’t work. The breakfast was absolutely horrible! No one could speak English but the guy at the desk. He was nice & helpful.
Staff was kind but it seemed like there was really only one staff member, and it was clear by the state of the place. The check-in area was clean and smelled great, but the rooms... not so much. While there was nothing particularly egregious, the room had a weird smell when there was no air circulating (AC/heat), the sheets definitely had some stains, and they do not clean rooms every day. I assume they clean rooms when people check out, but it was still a little frustrating especially because they hadn't given us enough towels (only 2 for a deluxe room that fits 4). When I called down to request towels, I had to actually go back to the check-in area and pick them up myself (hence why I think there's only one staff member managing the whole place). Overall, for the price I guess it wasn't horrific, but the rooms were obviously a little older, a little dingier, and it was just wild how different the state of the room was from the lobby/check-in that was so clean and bright and felt much newer.
Room appeared to be clean and neat. We went to Busch gardens for 6+ hours and returned with dinner to the room around 11pm. The room was infested with roaches! The entire dresser was covered, the nightstand where we sat our sandwiches, the mini refrigerator. We packed our bag, took the video recordings to the front desk and were given a refund. We left and drove over 40mins to a nearby hotel that had vacancy and NO roaches… it was a nightmare.
Mold and mildew growing in the bathtub fixtures and surround. Carpet and bedding stained and falling apart. Mirror coated with something. Walked out of my room into a bunch of cigarette smoke on this completely smoke-free property. Tried to report issues at the front desk and gave up after several minutes and multiple bell rings. Couldn't rest because a person having a loud phone conversation full of profanity right outside my door. If they say they have breakfast available on the listing, it's a lie. They will tell you it's not available when you get there.