酒店回复: Dear Guest,Thank you for your wonderful feedback. We are so pleased to hear that you found our accommodation options excellent. Providing a comfortable and enjoyable stay is always our top priority. Your kind words mean a lot to our team. We look forward to welcoming you back for another great visit.Sincerely, Hotel Manager
酒店回复: Dear Edwige,Thank you very much for your stay. We are glad to hear that you enjoyed the comfortable bed and breakfast. We appreciate your suggestion about choosing a room away from the road to avoid traffic noise. We look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager
4.0分
家庭亲子
原文
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泳池很棒,人也不多。房间足够宽敞,床也很舒服。提供制冰机和带围栏的停车场。只是早餐还有待改进。
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酒店回复: Dear Peter,Thank you for your kind feedback. We are happy to hear that you enjoyed the pool, comfortable beds, and convenient amenities such as fenced parking and ice machines. We appreciate your comment regarding breakfast and will review it with our team to enhance our offerings. We look forward to welcoming you back soon.Sincerely, Hotel Manager
3.0分
家庭亲子
原文
翻译提供方:Google
老酒店了
地板塌陷了
电梯坏了
我不知道床罩是什么,但痒得要命
幸好我带了床罩,所以能把原来的换掉,换上自己的。
服务很好。
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酒店回复: Dear Guest,Thank you for sharing your feedback. We apologize for the issues you encountered with the floor, elevator, and bedspreads. We understand how frustrating this must have been, and we will address these concerns with our team to ensure improvements are made. We're glad the service was to your satisfaction and hope to provide a better experience in the future.Sincerely, Hotel Manager
酒店回复: Dear Angie,We sincerely apologize for your experience and regret that the area, staff, breakfast, and overall condition of the hotel did not meet your expectations. We take your comments seriously and will review the issues regarding staff friendliness, breakfast layout, and the condition of the property, including the beds, to make necessary improvements. We appreciate your input and hope to provide a better experience in the future.Sincerely, Hotel Manager
1.0分
其他
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100美元押金 | 为什么退还押金需要这么长时间
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酒店回复: Dear Guest,Thank you for sharing your concern. We are glad you chose to stay with us, and we have noted your question regarding the one-hundred-dollar deposit. Security holds are released by the banking institution once processed, and timing can vary based on the bank. We will review this with our team to ensure clarity for future stays.Sincerely, Hotel Manager
4.0分
其他
原文
翻译提供方:Google
物超所值
房间宽敞干净,早餐美味。距离休斯顿市中心15分钟车程。
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酒店回复: Dear Claudio,Thank you for sharing your experience. We are glad you enjoyed the spacious and clean room, along with the breakfast offerings. It is wonderful to know you found the hotel to be a good value and conveniently located within a short drive of downtown Houston. Your feedback is greatly appreciated, and we look forward to welcoming you back for another comfortable stay.Sincerely, Hotel Manager
我很喜欢酒店提供的设施(健身房、泳池、停车场),管家服务也很棒,前台的接待人员也非常好。每天早上的自助早餐我也很满意,这真是个加分项,让我的早晨有个好的开始。唯一让我有点在意的是,我在房间里看到小蟑螂,一共两次。它们爬在床头柜上。有一只逃走了,我打死了另一只(也许是同一只,我也不确定)。但这确实让人有点不安。除此之外,这家酒店还是很棒的,强烈推荐!
朝马路的房间太吵了
特别好的住宿选择
换个地方住吧。
酒店还行,但是电梯在我们入住的第一天就坏了,我们离开的时候还没修好。制冰机也坏了。早餐几乎没法吃。香肠呈灰色,看起来已经死了。以后不会再住这里了。
您好,太好了,不过因为交通拥堵,请订一间马路对面的房间。早餐很棒,床也很舒服。谢谢。*******祝您有美好的一天。
泳池很棒,人也不多。房间足够宽敞,床也很舒服。提供制冰机和带围栏的停车场。只是早餐还有待改进。
老酒店了
地板塌陷了
电梯坏了
我不知道床罩是什么,但痒得要命
幸好我带了床罩,所以能把原来的换掉,换上自己的。
服务很好。
这个地方感觉不太安全,大多数员工都不太友好热情。早餐很糟糕,布局也很糟糕!房子需要维修,还需要换床!
100美元押金 | 为什么退还押金需要这么长时间
物超所值
房间宽敞干净,早餐美味。距离休斯顿市中心15分钟车程。