酒店回复: Samantha, thank you for sharing your feedback. The team takes comments from guests seriously and will review your concerns regarding interactions and unanticipated charges. Efforts are ongoing to enhance the experience for everyone who stays.
酒店回复: Fitsum,We are truly sorry to hear about your experience and the distress caused by the theft of your vehicle. Please know that this situation is not reflective of the standards we strive to uphold, and we deeply regret that it occurred. We take your concerns seriously, and we will review the circumstances surrounding this incident to address any potential gaps in security protocols.We also apologize for your interaction with the front desk, as customer service should always be supportive and understanding. Your experience is concerning, and we truly appreciate you bringing it to our attention. If you are open to further discussion, please don’t hesitate to contact us directly so we can address your concerns more thoroughly.
酒店回复: Antonio, gracias por compartir tu opinión. Nos alegra que hayas encontrado tu habitación cómoda y que hayas disfrutado de la variedad del desayuno. Nos alegra saber que nuestro equipo te ayudó a que tu llegada fuera una experiencia agradable. Agradecemos tus comentarios y nos ayudan a seguir mejorando.
4.0分
其他
原文
翻译提供方：Google
不错的酒店，服务不错，区域一般
不错，舒适的酒店，虽然周围环境可以更好，但员工服务非常好，而且提供美味的早餐和停车位。
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酒店回复: Gracias, Andres. Nos alegra saber que disfrutaste del hotel, el servicio y las comodidades—agradecemos también tu comentario sobre la zona.
5.0分
家庭亲子
原文
翻译提供方：Google
非常好
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酒店回复: Mercedes, thank you for staying with us at SpringHill Suites by Marriott Houston I-45 North. The team is delighted you had a wonderful visit and hopes to welcome you back soon.
5.0分
其他
原文
翻译提供方：Google
完美的
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酒店回复: Jesus, the team is thrilled you enjoyed your stay at SpringHill Suites by Marriott Houston I-45 North. Thank you for choosing us, and we look forward to welcoming you back for another wonderful visit.
4.0分
家庭亲子
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The only thing I didn’t like was the breakfast was not good throughout the week. Saturday was the best breakfast they had out of our 4day trip. Other than that it was a great stay!
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酒店回复: April, it’s wonderful to hear you had a great stay at SpringHill Suites by Marriott Houston I-45 North. The team appreciates your feedback about your breakfast experience and hopes to welcome you again for another enjoyable visit.
房间干净宽敞，早餐种类很多，服务贴心，值得推荐
早餐还行，房间也干净。
大堂很温馨，员工很有热情。
就是离航天中心有点远。
我不会推荐任何人住在那里。总经理太粗鲁了！！！！他们把那些你根本不知道的费用记在你的账上！！房间质量很差，地毯很旧，房间里还有异味！！！客房服务人员撒谎，他们向你收取你不知道的费用，而且根本不告诉你！！！千万别住在这里，我从来没有给过差评，但这次真是太荒唐了！
现场保安在场，可疑车辆遭抢劫
我的卡车在酒店保安面前被盗了，确切地说，我的卡车停在酒店前面，保安离卡车只有10英尺，他目睹了卡车被盗的全过程，但他没有采取任何措施阻止抢劫，前台对此非常粗鲁，他们甚至不想谈论这件事，他们让顾客看起来很可疑，以至于不会再回来。
我和家人在德克萨斯州度假时选择了这家酒店。刚进房间，我就闻到了一股霉味。虽然我一开始想跑去换个房间，但当时实在太累了，所以决定不去管它，好好休息一下。闻了一整晚的霉味后，我终于睡着了。第二天早上醒来，感觉有点不舒服。我咳嗽不止，而且非常恶心。唯一让我感觉好受的是走出房间，到外面呼吸新鲜空气。连空调都散发着霉味，这真是一次糟糕的经历，我可能会因此上呼吸道感染。
房间很舒适，一切都很好，早餐每天都不同，准备充分，接待人员在办理入住时很友好
不错的酒店，服务不错，区域一般
不错，舒适的酒店，虽然周围环境可以更好，但员工服务非常好，而且提供美味的早餐和停车位。
非常好
完美的
The only thing I didn’t like was the breakfast was not good throughout the week. Saturday was the best breakfast they had out of our 4day trip. Other than that it was a great stay!